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“Better Than Ever!”
Review of The Dorset Inn

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The Dorset Inn
Ranked #2 of 7 Dorset B&B and Inns
Certificate of Excellence
Texas
1 review
“Better Than Ever!”
Reviewed 1 February 2009

My wife and I had not been to the Inn for some time and found that we loved the decor changes made by the new owners, especially the room renovations. The food had always been good and continues to be so. We were met with warm, friendly service from everyone at the Inn. We had a very delightful stay.

  • Liked — Renovated rooms and food
  • Disliked — nothing
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LucyDTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
San Francisco
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 January 2009

The town of Dorset is one of those picturesque secretly exclusive New England villiages with white clapboard buildings and green shutters. The Dorset Inn anchors the entire scene, partly because it's right in the center of town, partly because Southern Vermont insiders know that the D.I. tavern is the center of the diamond for the local country club scene. The atmosphere features warmth all around: fireplaces glowing in the dining room, living room, tavern, and guest suites. The staff will remember you if you become a regular too. The new owners have taken over from a thirty year chef-owned operation, so their still tweeking the food options, but they've taken the rooms from a 1980's holiday Inn to the modern world of flat screen tv's, marble bathrooms, and jacuzzi's. It's a winner as a hidden getaway.

  • Liked — historic building with lots of old-world warmth
  • Disliked — no elevator
  • Stayed January 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank roux2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Florida
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 November 2008

When my Husband & I booked the Dorset for the first time last May, we thought we had died & gone to heaven! The former ownwer, Sissy, the staff, Missy, & Amy to name a few were so caring, we always felt like we were the only guests, that discribes the personal attention you received at this inn. For this reason we became fast regulars. We also booked the holidays and a Grand event for this coming season.
Here's where it goes bad. The inn was in the process of being sold, during this time we saw a small decline at the Inn point speaking at reception, every time we made a reservation, there always seemed to be problem, they booked the wrong date, forgot to send email confrimations, that sort of thing. When the kinks were ironed out with the new owner things would get better,we thought, well they didin't. We continued getting "tude" from one person at reception, when we wanted correct confirmation on booking dates, for this we were called " Anal" from said person. The icing on the cake was when we returned once again in October, we were informed that the kitchen was closed due to cleaning , we had booked their gourmet get away package which included dinner, ONCE AGAIN WE WERE NEVER INFORMED OF THIS! We spoke to "tude" reception a week prior to make reservation, which once again she screwed up, again called back to fix the dates AND STILL WAS NEVER INFORMED !!!!!! we were told that night when we arrived that we could not get the gourmet get away package for one of th nights we were ther, went to an overpriced restaurant down the street instead, and had to NEGOCIATE THE PRICE OF THAT NIGHT'S STAY DOWN!!!!!!!!!!!!!!! When "tude" receptionist returned for the morning shift , she said to us "I was going to send you an email about the kitchen, guess I Forgot"
My Husband & I will NEVER BE BACK

  • Stayed October 2008, travelled as a couple
    • Value
    • Check-in / front desk
    • Service
Helpful?
8 Thank Patents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorsetinnkeeper, Owner at The Dorset Inn, responded to this review, 11 November 2008
We strive to make every guest stay a memorable one. While striving for 100% satisfaction, we sometimes fail to meet individual guests' expectations. This is most unfortunate.

In this particular situation, we had several calls from the guest to change the existing reservation date. We try our best to accommodate guest itinerary changes. Unfortunately, the change made had the guest staying at the inn the 1 night its restuarant closes for the annual and mandatory hood cleaning. We tried with several attempts to contact the guest to remind them of this with the phone number on file. We were never able to reach them nor was there a voicemail to leave a message. This led to obvious disatisfaction. We booked a table at a restaurant 1 block from the inn and adjusted the room rate accordingly.

Our front desk staff is professional and courteous with many years of hospitality experience. This particular staff member has apologized verbally and in writing to the guest. Some comments made appear to have been taken out of context. We welcome constructive feedback from our guests and always welcome ideas that would make The Dorset Inn a better and more comfortable place to visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alabama
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2008

The staff are extremely gracious and accommodating and available to make your visit as pleasureable as possible. Rooms are spacious, immaculate, and beautifully decorated. Consider booking the rooom with meals package as the cuisine is gourmet and top notch. Breakfast isn't the usual continental type, instead there is a wide offerring such as Eggs Benedict, omelettes, corned beef hash, fresh squeezed O.J., etc. Dinner is equally as fine.

  • Liked — The warmth and welcoming staff.
  • Disliked — Some rooms do not have T.V.s, but they will find you one with that amenity.
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BLR22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
innfan1796
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2008

My husband and I just enjoyed a quintessential VT experience. Anchoring the village green, the inn is exactly what you expect a country inn to be - warm and inviting. Our 2 room suite was spacious and luxuriously apointed with all the important amenities and niceties. We didn't have to go further than down the stairs to enjoy a scrumptious meal in the dining room. The food was some of the best we've had and we love that the menus focus on local Vermont products. The wine selection is terrific, as well. Although the bed was very comfortable, make sure to be up for breakfast. It was a real treat!

  • Liked — Warmth and service
  • Disliked — Nothing
  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank innfan1796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brattleboro, VT
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2008

My husband and I stayed at the Dorset Inn for our anniversary, and it was absolutely amazing. We stayed in one of the newly renovated suites, and the jacuzzi tub and steam shower were quite a plus. The staff were very helpful and friendly, the dinner and breakfast were both delicious, and the play we saw at the Dorset Playhouse was also great. I would definitely do it again as a great getaway for a special occasion!

  • Liked — The comfort and space of the new rooms
  • Disliked — Having to go back home
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ophilia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 June 2008

The Dorset Inn is an amazing find in the sleepy town of Dorset, Vermont. I have now been to this inn twice, once in February for a ski weekend and most recently in late May for a spring getaway. I believe a visit in either season is worthwhile. Spring in Vermont, which was apparently the offseason, is lush, green, warm and welcoming - a nice break from the humidity and hustle of the city.

A few miles from the outlet shopping in Manchester, Dorset is a quaint village with a mix of lovely homes, farms and inns. The Dorset Inn, with its white exterior and classic Greek revival architecture, its period furnishings, the garden and the welcoming front porch, embodies all the charm of the traditional New England B&B. It has been recently renovated by new owners. We stayed in one of the deluxe suites during our latest visit. The suite had separate living and sleeping quarters and was very cozy, with a warm, neutral decor, flat screen tvs and a beautiful new bathroom (including a jacuzzi tub). Other rooms are smaller and more "charming" than "luxurious" - but I would recommend staying elsewhere if you are looking for more of a high-end atmosphere.

The breakfast (which is included for guests) is amazing! I always get the pancakes (buttermilk, strawberry, blueberry). My fiance had the eggs benedict one morning and the waffles the next. Everything tastes fresh, home-made and straight from the farmer's market. Other reviews describe the food as "comfort food". Even if you don't stay here, I recommend stopping in for a meal!

The staff is amazingly sweet and gracious and went out of their way to help make us comfortable. They even sent us a postcard after our trip thanking us for our stay!

For dinner, we've also eaten at the Perfect Wife and the Reluctant Panther, both of which are nice if you'd like to go out.

Helpful?
2 Thank Elli2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dorset Inn

Property: The Dorset Inn
Address: 8 Church Street, Dorset, VT 05251
Phone Number:
Region: United States > Vermont > Green Mountains > Dorset
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Dorset
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Dorset Inn 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
Gracious lodging, gourmet dining, fine wines & great spirits - all trademarks of Vermont's oldest continually operating inn. Nestled on the green in a picturesque Vermont village,The Dorset Inn has offered traditional New England Hospitality for more than 200 years. 26 uniquely appointed guest rooms & three room luxury suites featuring fireplaces & whirlpool bathrooms. The Wine Spectator awarded restaurant serves dinner nightly. A long time favorite with locals, the Tavern offers microbrew & unique beers, extensive single malt scotch & Irish whiskey list & wide array of cocktails & aperitifs. From the quiet getaway to the outdoor adventure vacation...skiing at Bromley & Stratton, shopping Manchester's designer outlets, hiking & biking on local trails, golfing, kayaking & canoeing, antiquing, perusing museums...all these activities and more are located within minutes of The Dorset Inn. ... more   less 
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Also Known As:
Dorset Hotel Dorset
The Dorset Inn Vermont

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