We stayed there Saturday night. Was not impressed with the 217.00 price I was given for one night with the only amenity that was fully usable was the pool. We got there about 4pm and tried to check in. Immediately they were having problems because they couldnt find our reservation. We finally got to our room, outdated, nothing fancy ordered our dinner from iPie because that was who the front desk reccomended. Due to the lack of concern for ice , the delivery driver from iPie fell in the parking lot and had to go back and re-do our order because it was a mess. The kids went to go to the gym which was impossible to use because people were leaving their towels, clothes, shoes all over making it impossible to get a workout in. On the way back to the room, they noticed a strong strange smell and realized it was marijuana being smoked in one of the rooms and in the hallway. The kids got back to our room opened our door and the smell filled our room and we could not get rid of the smell. They went to tell people who were working the bar about the problem and their response was OK. Not we will take care of it nothing. My daughter was having breathing difficulties from the amount that filled our room. Upon check out, their system crashed leaving it so they could not run my credit card. They keep telling me its on my end when according to the bank it is the Lodges issue not theirs and the money is available. Today, she called yet again, very rude, basically called me a liar and then added 20.00 the amount that I was told. I will NEVER stay in this hotel again, the staff was rude, the advertised game room had most of the games with out of order signs (according to husband and kids I didnt see it), and everything else. If Im going to pay over 200 a night for something I expect it to at least be better than what we got there!
- Official Description (provided by the hotel):
- Welcome...North Star Lodge is a Killington, Vermont tradition, nestled at the base of Killington Ski Resort, which stretches across six majestic mountains. With its beautiful lodge, full suites and rooms to suit every vacationer, North Star is a Killington tradition you will want to make your own. Discover the back roads of Vermont, ski Killington, go antique hunting or sit by the fire with a good book - it's all at your fingertips at North Star in Killington.Take a moment to look at our photo gallery and imagine yourself at North Star. ... more less
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- Also Known As:
- North Star Hotel Killington
- North Star Killington
- North Star Lodge Killington, Vermont