We arrived on a Friday night late (10ish) to check in. We were greeted by two bellhops who were very helpful. At check-in they had overbooked the room we had reserved, so we were upgraded to a suite without any question. Lift tix were part of the ski and stay package we booked, and they were all set for us.
Breakfast buffet is also included, which gets repetitive, but it's a good hot breakfast, and there are lots of choices, so we mixed it up every day with either waffles, made to order omlets, or fruit and food from the steam trays which are changed a lot due to volume.
Ski check in the hotel is nice, and it's a short walk to the slope, and a bit more of a haul if you've got a smaller one to get to ski school. But doable.
The heated outdoor pool and hot tubs are a favorite of the kids and are nice after a day on the slopes. If you can get there before the slopes close, it's not as crowded as after.
Nice small convenience store and a business center for computer time and printer on site, centrally located. Fireplaces are nice in central lobby areas too. Free wi-fi and plus, especially with everyone on some kind of device.
Rooms have recently been renovated, so granite counters in kitchen, with new tile floors, new (or so it seems) carpet; bathrooms updated with nice sinks and granite counters, and new tile surrounds.
Wish there were heated underground parking as the car gets covered with snow everytime we're there, and we have to dig out.
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