My husband asked me to wait to review this, so I would be a bit more logical, well I have waited 3 weeks, and I am still mad about it. We booked this for a 2 night stay in middle of August. We arrived late at night after a 9 hour hectic drive. All of us just wanted to get out stretch our legs and hit the sack. There was no one at reception, no message, no key, nothing. We eventually phoned an after hours emergency number that was on the door, but it was a phone answering service, and they had no idea as to where to find the keys. We were phoning from an international phone, and after nearly 15 mins, gave up. I found the internet code on the desk, and booted up the ipad and phoned back via skype. Nearly an hour later by chance I found an envelope, pinned to a pin board with our name on it as I was going to check on the children in the car. Thankfully it had a room number and key in it, and off we headed to settle down for the night.
The next morning, we head up to the reception area, as the booking came with a free breakfast. As we opened the door we were greeted by a group of people who told us we couldn't come in, they had booked out the whole place for the weekend, and we should leave, even my husband was taken aback by the attitude. After that eye opening experience, I phoned the day time number as there was still no one at reception, to be told that they don't actually offer breakfast in summer, and they didn't know it was advertised as that on the website we had used to make the booking. Hmmmm..... Then when I asked if they had us booked for 2 nights, as the invoice in the envelope only said 1, she said yes. Unfortunately it was all already prepaid, as we were very happy to leave, and thinking back, just should have.
The rooms are very old, and the bed linen to. Every thing is very shabby and dated, although the rooms are quite large,no toilet seat in the bathroom, towels thin and threadbare, just an all round very strange experience.
Killington area offer a great variety of things to do, and we will head back that way, but will go out of our way to avoid this hotel again.
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- Also Known As:
- Comfort Hotel Killington
- Killington Comfort Inn
- Comfort Inn Killington
- Killington Center Inn & Suites Vermont