I had heard a lot about this place, both when it was being built and hyped up and once it was complete. I have never ever understood why there are no real luxury places/resorts/hotels in the East. I mean the West is loaded with them, people here have as much if not more money and are surely willing to spend. In any case I assumed this was the closest thing and I was excited to experience it over Presidents break. We rented a 2 bedroom "suite" considered to be one of the premiere rooms. It was $1075.00 per night.
We arrived when it was dark but immediately upon entering them main checkout desk in the main building, we were stunned when we walked in to see hundreds of kids all over the place, it was very very loud, and I know that at ski resorts the lobby is a big place to hang and to their credit, they had some entertainment, hot apple cider being served, a fire going,etc....which obviously drew the crowds but it was a bit off putting to walk in and see that right away. We checked in, and went to next door to Adams, there is an underground garage which was convenient. He said there were bellman type rolling carts to unload our things or we could call a bellman, well...no carts to be found, ditto bellman. So we all unloaded and right upon entering the second floor, the furnishings were sparse, not very tastefully decorated and bottom line not impressive at all. When we entered "our suite" it was bedroom, then next door was a living room with another bedroom. I was expecting way more as was the other party we were with. It was clean and newish feeling but the furnishings were really cheap, I was expecting something akin to what you see out west!! The carpeting was this ugly brown color and it was really basic. If someone told me we were in a new Holiday Inn I wouldn't have batted an eyelash!! We went to sleep feeling a little ripped off, we woke up and thankfully things did get better.
Just seeing the glorious mountains and snow was a sight for sore eyes. We went to the main cafeteria, the only place they serve breakfast and it was pretty decent, they had starbucks which was a big perk for me, so so eggs, muffins, scones,etc......it was clean and fresher than many other ski lodges. The kids got into their respective classes/lessons with ease, the older ones took off for the day, we regrouped for lunch, which was not great, terrible burgers and chili, how can you mess up on those? But in fairness, ski resorts normally do not produce such great food at these kinds of places. The skiing was good, a little icy towards the end of the day, but beautiful and not crazily busy the set up there is really convenient and private feeling.
For dinner we were recommended to Sams steak which had an hour and a half wait so we went next door to the Italian place also owned by Sams, which was HORRIBLE. Our meal was nearly $300 and we left hungry (we didn't' eat, it was THAT bad) and picked up pizza at Wicked Good Pizza on the way back! The next day it was snowing a lot and we had to leave earlier than planned, but we left on a good note, not thinking there was such value there but that it was fun, and for east standards pretty adequate. I would say in my opinion the place is quite expensive, some luxury needs to be added to be able to call this a premiere ski destination in the east, management needs a little help, they were the ones recommending we leave early because of the storm but refused to give us any compensation for the unused lift tickets that day but at the same time when we said we would stay an extra day, are telling us they have no rooms left in the hotel!! That is poor management if you ask me. Also at check in we found it to be poorly run, we had so much equipment,etc.....and there was no one to help us and the carts were not there as they said. There were no toiletries, some bulbs were out in the lamps we had to wait two hours for them to bring shampoo,soap,etc....that is pathetic for what we were spending. I mean that is Four Seasons and Ritz pricing!
It is however a fun family place, very convenient and well laid out. Accessible, safe and clean. I was impressed with how you can leave out your skis, snowboard,etc.......as everyone does, and its safe, theft is almost unheard of because its such a big family destination. The indoor ski lockers are conveneiently located outside the wide hallways on each floor though no one at the front desk mentioned them, how to use them or gave us a lock for them!!
So overall if you don't mind the steep pricing and are OK with a glorified Holiday Inn, maybe a notch up....this is a fine enough place but personally I am still waiting for that real high end type ski resort like they have in abundance in places like Park City, Telluride, Vail,etc.............won't necessarily rush back here.
- Official Description (provided by the hotel):
- The Jackson Gore Village includes a variety of beautiful, classic and luxurious residences. In addition to the original Jackson Gore Inn, the adjacent Adams House and Bixby House offer larger, more spacious units with the newest furnishings in an ideal setting. Options include standard and executive rooms, studios, one and two-bedroom suites (some with lofts), up to 3-bedroom penthouses. Most units have a jetted tub and all have entertainment centers. ... more less
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- Also Known As:
- Jackson Gore Hotel Ludlow
- Jackson Gore Inn Ludlow, Vermont