I have to say I agree with several other posts here. I've never stayed at a resort of this caliber where the staff does nothing to make your stay more comfortable. Yes, the rooms are very nice and great ski in/ out location but that does not make up for the lack of service. Every request we made with the front desk was met with a "no". The staff is unfriendly and do nothing to make the guest feel welcome. We were staying in a large suite for the weekend and switching to a studio on Monday and asked if we could check into the studio earlier in the day. The manager told us the room was in use and we would have to vacate our suite at noon and not have access to the studio until check in at 5pm. It was so ridiculous we decided to call again in the morning and found out there was no one in the studio- the manager just straight up lied to a customer staying in the resort and skiing for 7 days!!!
If you are planning a mid-week stay you should know that there are no amenities open in the resort after 5pm weekdays with the exception of the bar and one formal restaurant. I would not stay here again, you expect more from a resort at this price.More
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