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“Sad experience”

Ludlow Colonial Motel
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Ludlow Colonial Motel
Ranked #3 of 6 Hotels in Ludlow
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sad experience”
Reviewed 13 November 2012

Having stayed here many years before we decided to use the same hotel. Best western should stand for a certain level of service - or so we thought...
We had booked a room and breakfast for the two of us. On arrival we were told that as there were so few people staying breakfast would not be provided. Ordinarily we would have gone with the flow but it became apparent that Ludlow was on a break and the breakfast options were non existent - perhaps the Manager should have been across this? He offered us a $5 reduction - great...
The room was ok but the bathroom was poor. The floor looked like it had not been cleaned in an age, layers of other guests hair -just horrid. When I spoke to the Manager about these issues he was dismissive. Said I wasn't across what he had discussed with my husband??? Totally dismissed my issues about cleanliness even though I suggested we go and look at the room.
In fact he accused me of lying! Just a dreadful experience. His parting shot was to tell me "Dont come back" Lovely......
I have to say I have never complained on this site before but just had to vent this time. I really don't
Want to pay for a room where the standard of cleanliness falls so far short of what I expect of myself at home. I said I was so disappointed but he just told me not to come back - I won't
BestWestern should look at this hotel -it does them no service.

Room Tip: Don't go
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 August 2012

We stayed three nights while visiting the Ludlow area. It has a great location, central to the small town. Good points: Pool was nice. Pretty grounds. Plastic molded chairs out in front of rooms were convenient to use and added to community feeling. Guests were friendly. Breakfast choices were varied. Items to improve: On the last morning there was a hot water issue, but they got to work on it quickly. Need to vacuum the edges of the room better.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MomWKids2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Cod, Massachusetts
Level Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 July 2012

Was in Vermont primarily for the Norwich, Quechee & Woodstock area, but found the Ludlow Best Western affordable and could earn American Advantage miles. Usually an inn-goer, but found this place suitable, countryish, and a bit amusing. Pool was nice, clean, with lots of outdoor seating. Breakfast room small with average continental breakfast. Ice room next to breakfast room with drink vending machine. Room was huge and comfortable and clean with new mattresses. Near to town and restaurants.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elizabethanbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulladulla, Australia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 June 2012

We were very impressed with the rooms at this hotel. The only glitch was a problem with internet access, but the manager attended this matter immediately and assured we were satisfied with the outcome. Well done!!!
The beds were very comfortable and at breakfast, again the manager ensured guests were well catered for.
It's good to see when owners make a genuine effort to ensure your stay is a pleasure, as was the case with the Best Western Plus. Thank you.

Room Tip: Inform management at check in what your preferences are and every effort will be made to accommodate...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kruzinoldguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 10 June 2012

Stayed one night while on vacation in Vermont. This is off season so there were very few people staying at this motel. Continental breakfast was not served since there were too few guests. Desk clerk reduced our rooom rate to compensate Desk clerk very friendly - gave us a good recomendatoin for dinner. Room was as advertised - not huge, but very very clean and usable. Good bathroom setup for two people with a large sink counter area.
Great value for the price we paid and would absolutely stay here again if we were in the area.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Etsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enfield, Connecticut
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 May 2012

Service was friendly. Room was very clean and comfortable. Would definitely stay again, a great value!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Banjonut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeen, nj
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 March 2012

We stay at the Best Western in Ludlow several times each winter and usually once in the summer or fall and have never had a problem. The owner is friendly and helpful. The room is more than adequate with new mattresses and bedding, the location is right in the heart of town and just a few minutes from Okemo.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skifamAberdeen_Nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ludlow Colonial Motel

Property: Ludlow Colonial Motel
Address: 93 Main St, Ludlow, VT 05149-1057 (Formerly BEST WESTERN Ludlow Colonial Motel)
Region: United States > Vermont > Ludlow
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Ludlow
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ludlow Colonial Motel 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
Welcome to Ludlow Colonial Motel! No trip to New England is complete without some skiing, theater and fine dining, which are all easy options from our Ludlow hotel. Visit the Okemo Ski Resort, one of the most beloved skiing destinations in Vermont. During the summer months, a trip to Echo Lake is a must for water recreation, swimming, boating and picnicking. Any time of year is a great time for an event at Weston Theatre or Weston Priory, conveniently close to Ludlow lodging. Whether you’re here to take advantage of the sunshine or visiting us during the winter months for a holiday season our friendly staff makes your stay special. Okemo Valley is home to Fletcher Farm School and the Okemo Mountain Resort. Just a short drive away is Okemo Valley Golf Club, a favorite destination for those looking for a relaxing escape. Whether the Bromley Ski Resort or hiking along the local trails are more your speed, you can enjoy everything this region has to offer when staying at this cozy, charming Ludlow, Vermont hotel. Business travelers in town with Mack Molding, Luzenac, Jeld-Wen® and Okemo Medical Center count on our Ludlow hotel to provide the best service in town. If you’re lucky enough to be here for work, staying at a supremely located property ensures that you can make the most of your down time. With Killington and Stratton Ski Resort 30 miles away, and Woodstock, VT and Manchester, VT drive-able, even a work trip can be a great vacation. Popular towns nearby for tourists make our Ludlow hotel a traveler’s favorite. You can drive to the bigger towns for special events, shopping and dining, but stay at our property to enjoy peace and quiet. We offer 38 deluxe rooms with a microwave and refrigerator in all rooms. A seasonal complimentary breakfast starts your morning off right, complete with hot waffles, sweet pastries, fruits and yogurt complemented with 100% Arabica coffee. Reserve a relaxing stay at Ludlow Colonial Motel. ... more   less 
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Also Known As:
Best Western Plus Ludlow Colonial Hotel Ludlow
Best Western Ludlow
Ludlow Best Western
Ludlow Colonial Motel Vermont

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