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All reviews hot tub ski lodge new life hiking spa lobby area off season place is great waffle machine the king size bed killington mountain long trail room was clean and comfortable green mountains fireplace skiing weekend rutland vermont
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Reviewed 19 March 2018

Hotel is really bad, and because they are closing in April, you won't see them making any improvements. The wing we stayed in had no carpets, which helped to magnify sounds significantly. And the walls are paper thin anyway. Look elsewhere.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank devinetraveler2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CortinaInnandResort, Manager at Cortina Inn and Resort, responded to this reviewResponded 22 March 2018

Dear Guest,

Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. We have noted your feedback. We truly apologize for the very bad experience you had to go through during your stay.

Sincerely yours
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

Room was old fashion but big and clean. The hot tub was way too hot and Judy didn’t want to change it. The breakfast was fine, during the weekend it was a continental with eggs, sausage, etc. but during the weekdays it was only the waffle machine, cereal, and toasts.

The room was cleaned daily with fresh towels and clean sheets. We even left the room at 1 pm one day and it was still cleaned. For the price this hotel is good, location is great and it’s clean.

One really bad thing is that everything is served off of styrofoam. Besides that it’s less appetizing to eat off of styrofoam, for such a beautiful and eco friendly state, this is a disgrace and unacceptable. I’m not an intense person regarding recycling and environmental protection, but this was really something that I did not understand.

Stayed: March 2018, travelled as a couple
Thank Cabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CortinaInnandResort, Manager at Cortina Inn and Resort, responded to this reviewResponded 22 March 2018

Dear Guest,

Thank you for your post. While we’re glad to hear you enjoyed many aspects of your stay, we sincerely apologize for failing to provide you with the outstanding service our guests have become so accustomed to over the years. We never want a guest to have a disappointing experience so please accept my apologies for these issues. I have discussed your concerns with my management team to take corrective actions. Thank you for being our guest. I hope you will give us a chance to redeem ourselves and stay with us once again.

Sincerely yours
Hotel Manager

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Reviewed 20 February 2018

This is a good cozy hotel, conveniently close to Killington base mountain, Pico mountain and Rootland town, (where you can find pretty good restaurants). The room was great, clean and perfect size.The made chocolate chip cookies were amazing, good service and good parking. The hotel has good enough amenities such as wifi and pool/jacuzzi area.

My only and big disappointment was the "breakfast". Everything was served with styrofoam! All plates and glasses were made of styrofoam. And the cutlery was plastic. I can't think of a worst possible way of contaminating our planet! It is not that I am an activist or anything, but I can't understand why a hotel can't stop to think about all the environmental issues we already have, and just buy cheap utensils that can be washed and reusable.

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Pamela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CortinaInnandResort, Hotel Manager at Cortina Inn and Resort, responded to this reviewResponded 23 February 2018

Dear Guest,

Thank you for your wonderful review, and taking the time to complement our great amenities like clean room, good service and good parking area..As we further change and improve, we’ll take changes to our free breakfast utensils into consideration. Thanks again for your feedback. We look forward to your next stay at the Cortina Inn and Resort Hotel.

Sincerely,
Hotel Manager

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Reviewed 29 January 2018 via mobile

Family snowboarding trip kids and dog
Needs updating. Very friendly staff, good breakfast. No fires were lite in common area not a cozy ski environment. It was cold in the lobby ...Convenient ride to killington mountain Only 15 min away

Stayed: January 2018, travelled with family
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CortinaInnandResort, other at Cortina Inn and Resort, responded to this reviewResponded 1 February 2018

Dear Guest,

Thanks for the Positive comment for staff and breakfast. We are pleased to know that you had such a wonderful stay with us at our Cortina Inn and Resort. I am glad that your family enjoyed the stay and it was near to your areas of interest. We are sorry for No fire Lites. We focus each day on providing a memorable experience that creates a yearning to return and are thrilled to know we were successful during your stay. We look forward to your next stay at Cortina Inn and Resort.

Sincerely
Hotel Manager

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Reviewed 28 January 2018 via mobile

We stayed here after a family day of skiing for one night. The pool and game room were fun for the kids. I found the breakfast that was included more than adequate and everyone enjoyed the complimentary cookies that were out when we checked in around 4. I was disappointed the bar wasn’t open that night which I found odd on a Saturday. The room was clean and the beds comfortable. The common areas hadn’t been updated in awhile, but I expected that and didn’t care. The women at the front desk was friendly and helpful.

Stayed: January 2018, travelled with family
1  Thank BBFCFM93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CortinaInnandResort, other at Cortina Inn and Resort, responded to this reviewResponded 1 February 2018

Dear Guest,

We very much appreciate and value your feedback. It is pleasure to receive positive feedback for rooms, beds, friendly staff, pool and game room for kids. Great to know that you had a comfortable stay at Cortina Inn and Resort. We are sorry for the bar, as it was closed. We hope your next visit will be even more pleasant than this one.

Sincerely,
Hotel Manager

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