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“One night stay on November 9th”

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Comfort Inn & Suites Near Burke Mountain
Ranked #1 of 2 Hotels in Saint Johnsbury
Certificate of Excellence
GreenLeadersGold level
Reviewed 11 November 2013

The sink in our room #322 did not drain properly......The highlight of our stay was meeting Carol Fisher......she is a great ambassador for you property.......the selection of things for breakfast was very good.......

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 12 November 2013

Thank you so much for staying with us and taking time to post a review on TripAdvisor. I'm sorry your sink didn't drain properly. Our housekeeping and maintenance team work cooperatively to prevent such situations. I'm sorry that we didn't catch the problem in advance and get it repaired. I'm glad you enjoyed our breakfast and Carol. She does a great job for our guests and the hotel.

We hope to see you in the future. Until next time...safe travels.

Brett
VermontTajMahal@aol.com

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274 - 280 of 598 reviews

Reviewed 7 November 2013

I usually do not stay at chain hotels, this one is my exception. The hotel is well beyond any standard Comfort Inn I have ever stayed in, which was the reason I refused to stay s chain hotels :). The rooms are spacious, they are sparkling clean and up -to date. They even have a lovely indoor pool. The morning breakfast is well beyond the coffee and cold danish, they had bacon, two types of eggs, waffles, etc...the hostess Carol Fisher was so sweet and helpful. Make no mistake worth staying at!

  • Stayed: November 2013, travelled with family
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Thank gailyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 8 November 2013

Thank you so much for staying with us. I REALLY loved and appreciated your review on many levels. I've never shared this before on TripAdvisor, but now seems like as good a time as ever. I hate being a "chain hotel". I hate being a Comfort Inn & Suites...I'd equally hate being a Hampton Inn, Hilton Garden Inn, Holiday Inn or Marriott, etc. Being part of a brand is a necessary evil in the lodging industry. No matter what brand you operate, your guests arrive with a certain set of preconceived perceptions about your hotel. Trying to get prospective guests, groups, weddings, reunions, tour operators to see past the name is a "struggle" (I’m being kind). My team and I strive to operate a world class hotel. We strive to be the best hotel in Vermont...the best hotel in New England. We earned the recognition “Comfort Inn of the Year” many years ago and set our sights higher. We recognize the importance of our hotel's success on our community as a whole, local businesses, area attractions and events. We appreciate your business and hope to see you in the future.

Please feel free to "like" our Facebook page. It is a great way to stay in touch and learn about specials, events and promotions. Until next time...safe travels!

Brett
VermontTajMahal@aol.com

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Reviewed 7 November 2013

Perfect location, directly off the highway. Ample parking, and drive thru portico make unloading luggage easy and check in quick. Front desk staff were friendly, warm and welcoming! Love the very clean, over size double bed room with separate sitting area including a couch, chairs, dining table, refrigerator and microwave! Could easily be here for an extended stay! Beds are extremely comfortable, bedding and pillows- soft, cozy, plush! Breakfast buffet staff were extremely friendly, kept area clean and food plentiful. Buffet was perfect and a great way to start our day, it had everything from cold cereal, fruit, waffles, eggs, bacon, home fried potatoes, assorted breads and pastries, juices, several coffee choices, and more! Will definitely be staying here again on our next visit to the Northeast Kingdom!

  • Stayed: October 2013, travelled with friends
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Thank 4seasonvaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 8 November 2013

Thank you for staying with us and sharing your experience on TripAdvisor. I was thrilled to read your review and to know that you enjoyed every aspect of our hotel. Earlier this year, my team and I set out to obtain 350 TripAdvisor reviews. In our first 13 years operating, we only had 130 reviews. As of today, we are only twenty reviews away from reaching our goal. Please know how much we appreciate ALL the reviews we've received this year. I encourage you to "like" us on Facebook. We are regularly posting information on upcoming events, promotions and discounts.

Thank you so much for letting us serve you. Until next time...safe travels.

Brett
VermontTajMahal@aol.com

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Reviewed 7 November 2013 via mobile

I stop here whenever I am going to Canada. This place never disappoints. The rooms are larger than one would expect, but what makes this place somewhere I return to is the people. All are willing to go that extra mile to insure you a pleasant stay. Special mention has to be made of Carol Fisher in the breakfast room. Her cheerfulness and help make the morning better.

Stayed: November 2013, travelled as a couple
Thank BillRhodeIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 8 November 2013

Thank you for your repeated patronage and sharing your experience on TripAdvisor. I have been blessed to operate this hotel from the ground up. It has been a great thirteen years. I take an incredible amount of pride in the team we have operating the hotel. They are an AMAZING group of people. In my humble opinion, what seperates them from so many is how much they genuinely care. It shows through in so many ways. Carol Fisher, the hotel's "Breakfast Ambassador" leads the way at our hotel and within our company. She was named the "Linchris Hotels Employee of the Year" for 2013. She earned this prestigous honor out of more than 31 hotels that we operate.

Thank you again for repeatedly staying with us. Until next time...safe travels.

Brett
VermontTajMahal@aol.com

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Reviewed 6 November 2013

My only comment is the bedroom is incredibly noisy. The refrigerator rumbles loudly every 30minutes and the heating system is very loud. I ended up unplugging the fridge when I went to sleep.
The staff were very helpful and pleasant. Room was very clean and bed comfortable. Breakfast was ok, coffee not always hot

  • Stayed: May 2013
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Thank VMorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 8 November 2013

Thank you for staying with us and sharing your experience on TripAdvisor. I apologize for the noise you experienced. We do end up having issues every fall with our heating system. The change of the seasons and converting to heat inevitably results in some noisy units. We address them one by one and at this point have corrected the majority. I am a VERY light sleeper and when traveling I always end up unplugging the fridges. The compressors in them click off and on 24 hours a day. They drive me nuts in other people's hotels and mine. I'm glad you enjoyed the rest of our hotel and hope to serve you in the future.

Until next time...safe travels.

Brett
VermontTajMahal@aol.com

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Reviewed 1 November 2013

Our top floor suite consisted of two well furnished, spacious rooms with TVs in each, a fridge, microwave and plenty of storage space and, in the bedroom, a king size bed. The hotel was well appointed with a large gym and indoor salt water pool, hot tub, sauna and a laundry. On the downside, breakfast was taken on plastic bowls, mugs and plates with plastic knives, forks and spoons. Overall we had a very good experience at this Comfort Inn and would come again.

  • Stayed: October 2013, travelled with friends
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Thank 1212check
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 5 November 2013

Thank you so much for staying with us and sharing your experience on TripAdvisor. I'm glad you enjoyed our accommodations and facilities. I appreciate the feedback on our breakfast. A lot of guests comment on our utensils, plates, bowls, etc. We are restricted by the franchise from posting signs that would inform all our guests that the products we use are 100% bio-degradable. In the past, we have even used products made from potatoes. We have been an green / eco-friendly hotel for more than five years. Several articles have been written about our efforts. The hotel received an award from the Govenor of Vermont. TripAdvisor even has recognized our efforts by issuing us a gold award in their "Greenleaders" program. Please know that we did look into using china and silverware. Unfortunately, the overall logistics and size of our kitchen prohibited us from making the switch.

We hope to see you again in the future. Until next time...safe travels.

Brett
VermontTajMahal@aol.com

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Reviewed 1 November 2013

We kinda had no choice when we got to this beautiful area. It's right on the Vt./NH line. Very few places of lodging and most were full. This place was in a beautiful setting and was a nice place, but every place in town was gouging at that time. Thing is, we were all over Pa., Ny., Vt., Nh., Me and Canada and this was the highest price we paid in the 3 weeks and we stayed right on the ocean and in much nicer places. And most of them around $100, some even less. This was $179 a night! We had no choice, in that area, very few big towns nearby and it was late in the day. Under other fees, I would definately stay here again but not for this price. I realize a lot of folks were leaf-peeping at this time but this was the ONLY place all over that NE region that was this high.

  • Stayed: October 2013, travelled as a couple
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Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this reviewResponded 1 November 2013

Thank you so much for staying with us and sharing your experience on TripAdvisor. I was glad to read that you enjoyed the hotel and it's setting. I'm sorry that you expected lower rates during your visit. The hotel's foliage season rates for a standard room were starting at $229 per night. Without knowing the date you stayed, I'm guessing you were eligible for a discount or stayed toward the end of the foliage season when rates had been lowered. I can assure you with absolute certainty that our rates are comparable to or lower than similar hotels located in Northern New Hampshire and Vermont.

Please know that I (and my team members) respect your opinion and value the opportunity to serve you. Having said that, I don't apologize for my rate structure. I firmly believe that we offer one of New England's finest vacation destinations and logding values. We offer incredible family vacation packages at amazing prices.

I hope you enjoyed the rest of your vacation...safe travels.

Brett
VermontTajMahal@aol.com

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Additional Information about Comfort Inn & Suites Near Burke Mountain

Address: 703 US Route 5, Saint Johnsbury, VT 05819-8937
Phone Number:
Region: United States > Vermont > Northeast Kingdom > Saint Johnsbury
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Saint Johnsbury
Price Range: £110 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Near Burke Mountain 2*
Number of rooms: 107
Official Description (provided by the hotel):
This Choice Hotels Gold Award-winning hotel is located in the heart of Vermont's majestic Northeast Kingdom. The Comfort Inn & Suites Near Burke Mountain is Northern New England's best year-round vacation destination. Your stay with us includes over-sized guestrooms with a spacious living area, in-room microwave & refrigerators, and free Wi-Fi! A complimentary hot breakfast buffet is served each morning with a widespread array of hot & cold options from eggs, to make your own Belgium waffles with Vermont maple syrup, to warm yogurt, cereal, and much more! The hotel's guests also enjoy the large fitness center, whirlpool, sauna, heated indoor saltwater pool, arcade room, guest laundry and 24-hour business center. Vacation packages with Burke Mountain, Cannon Mountain, Bretton Woods, Jay Peak, Kingdom Trails, Santa's Village and the Mount Washington Cog Railway are available throughout the year. Ask us about our family fun packages, we'd love to fill you in! We are conveniently located within 1-5 miles of excellent local restaurants and local shopping featuring many items you will only find here in Vermont. We look forward to having you with us here at the Comfort Inn & Suites Near Burke Mountain and wish you safe travels! ... more   less 
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Also Known As:
Comfort Hotel Saint Johnsbury
Comfort Inn And Suites
Comfort Inn Saint Johnsbury
Saint Johnsbury Comfort Inn

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