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“Was OK with some reservations ”

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Comfort Inn & Suites Near Burke Mountain
Ranked #1 of 2 Hotels in Saint Johnsbury
Certificate of Excellence
GreenLeadersGold level
Worcester, Massachusetts
Level 6 Contributor
348 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Was OK with some reservations ”
Reviewed 3 July 2014 via mobile

We stayed in this hotel for one night. The lobby was appealing and the staff was pleasant and helpful. The room was good but the mattresses were old and had valleys in them and should be replaced. Noise levels in the room were also a minor issue. It sounded like we had elephants below us. The good news is that they settled down before we retired for the night. Breakfast buffet was a C+, we were not impressed. The pool area was very nice and the gym was well equipped.

Stayed July 2014, travelled as a couple
Helpful?
Thank Odarkthirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy D, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 19 August 2014
Thanks for the feedback and review on Trip Advisor. I apologize for the delay in a management response. I have recently transitioned as the General Manager at the property. I appreciate the feedback in regards to the mattresses and will look into the age of the mattresses. Our rooms were just updated with new sofas, carpet and other items, however I am not positive on the mattresses. Our hotel is subject to the Choice brand offerings for breakfast, however we do supply approved additions including gluten free products and real VT maple syrup. If traveling to our hotel in the future please reach out to me and I will see how we can improve the breakfast during your stay. Thanks again for the review.
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578 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Andover, Massachusetts
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2014

My wife and I always stay here when visiting the Kingdom. Very comfortable and relaxing after a hard day of riding the trails at KT. Large rooms, bike friendly, good breakfast . The only reason I am not going with 5 stars is this property tends to be a bit pricy. So although it's a really nice property, it's doesn't get 5 stars for value.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank caterron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy D, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 19 August 2014
Thank you for your review on Trip Advisor. I apologize for the delay in a management response as I am the new General Manager. I am happy to hear that you enjoy a comfortable and convenient stay with us when riding the Kingdom Trails. In regards to the value for the price you pay with us...have you checked into our Kingdom Trails bike package. This may be a great option for you if visiting in the future! We also offer ski packages in the winter...some exceptional prices for Jay Peak, Burke Mountain and Cannon. Thanks again for your review and we hope to see you in the future!
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Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

This hotel was close to where I needed to be for work. Very nice!! Not much to offer around the hotel food wise but there is a little Chinese place beside the Mobil gas station that I picked up take-out & it was good too. The staff was VERY helpful at the hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Tina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy D, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 19 August 2014
Thank you for taking the time to review us on Trip Advisor! I apologize for the delay in a response. I am the new General Manager of the hotel and am happy to see the nice review. Happy to accommodate while in the area for business. I hope you can come to the area and enjoy a leisure trip... if not we're happy to have you stay in the future and have the opportunity to take care of you while traveling for business. Thanks again for the review.
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Falmouth, Massachusetts
Level 6 Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 June 2014

The room was very clean and the breakfast area was also tidy. We loved the pool though it was quite odd (sloping sides to a very deep middle? Hmm. But it was heated and indoor- a plus! The beds were a little soft, but there were plenty of pillows.

Green Features: I'm curious about he styrofoam-like cups, etc. I guess they biodegradable, but how long do they take to break down? I should have taken one as an experiment!
  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank vtles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy D, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 19 August 2014
Thank you for taking your time to review us on Trip Advisor. I apologize for the delay in management response. I have recently transitioned as the General Manager here. I am unsure on the breakdown of the cups we offer but I am always up for an experiment myself. I will look into this for future knowledge...and now curiosity. Thanks again for the review.
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1 review
Reviewed 23 May 2014

Staff was excellent - really seemed pleased to help. The room was beautiful and immaculate. Pool, sauna, exercise room & hot tub were all in excellent condition. Breakfast was top-notch - fresh Belgian waffles & pure Vermont maple syrup. I left there really wishing I could have enjoyed a few more days. I will not hesitate to return.

  • Stayed May 2014, travelled solo
    • Value
    • Location
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Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 9 June 2014
Thank you for all the positive feedback and posting a review on TripAdvisor. We really appreciate you staying with us. I will happily share your review with all my team members. We hope to see you again in the future.

Until next time...safe travels.

Brett
VermontTajMahal@aol.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 5 Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 May 2014

We spent three nights at the Comfort Inn while visiting family in the area. The room was spacious and clean, if we are in the area again we would certainly choose the Comfort Inn again. Great central location for sightseeing the area.

Room Tip: Good luck if you request rooms near other family members staying there also.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank gkangasjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 9 June 2014
We appreciate you staying with us and posting such a nice review on TripAdvisor. I was really glad to read your review and appreciate all the positive feedback. Please know that we genuinely try and accommodate all guest requests. During periods of peak occupancy, we sometimes struggle to get everyone's location and/or room preferences met.

We hope to see you in the future. Until next time...safe travels.

Brett
VermomtTajMahal@aol.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 20 May 2014

We stopped over here just for one night on a road trip. . It's clean, people are very friendly, the room was nice . Breakfast was decent and plentiful. This is the only place I would stay if I am in this area again going to Boston.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gervais T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review, 9 June 2014
Thank you for staying with us and sharing your experience on TripAdvisor. I'm glad that you enjoyed your visit. Hopefully, you will consider us as a possible multi-night destinaton on your next trip through. We offer a great central location for exploring both northern NH and VT.

Until next time...safe travels!

Brett
VermontTajMahal@aol.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Near Burke Mountain

Property: Comfort Inn & Suites Near Burke Mountain
Address: 703 US Route 5, Saint Johnsbury, VT 05819-8937
Phone Number:
Region: United States > Vermont > Northeast Kingdom > Saint Johnsbury
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Saint Johnsbury
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Comfort Inn & Suites Near Burke Mountain 2*
Number of rooms: 107
Official Description (provided by the hotel):
This Choice Hotels Gold Award-winning hotel is located in the heart of Vermont's majestic Northeast Kingdom. The Comfort Inn & Suites Near Burke Mountain is Northern New England's best year-round vacation destination. Your stay with us includes over-sized guestrooms with a spacious living area, in-room microwave & refrigerators, and free Wi-Fi! A complimentary hot breakfast buffet is served each morning with a widespread array of hot & cold options from eggs, to make your own Belgium waffles with Vermont maple syrup, to warm yogurt, cereal, and much more! The hotel's guests also enjoy the large fitness center, whirlpool, sauna, heated indoor saltwater pool, arcade room, guest laundry and 24-hour business center. Vacation packages with Burke Mountain, Cannon Mountain, Bretton Woods, Jay Peak, Kingdom Trails, Santa's Village and the Mount Washington Cog Railway are available throughout the year. Ask us about our family fun packages, we'd love to fill you in! We are conveniently located within 1-5 miles of excellent local restaurants and local shopping featuring many items you will only find here in Vermont. We look forward to having you with us here at the Comfort Inn & Suites Near Burke Mountain and wish you safe travels! ... more   less 
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Also Known As:
Comfort Hotel Saint Johnsbury
Comfort Inn And Suites
Comfort Inn Saint Johnsbury
Saint Johnsbury Comfort Inn

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