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“Excellent staff, room was fairly clean”

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Holiday Inn Burlington
Ranked #10 of 12 Hotels in South Burlington
Vermont
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Excellent staff, room was fairly clean”
Reviewed 4 June 2014

Had to stay overnight due to a flight cancellation. Staff were all very friendly and location was 5 minutes from the airport and two blocks from University Mall. Food was average and room could have been cleaner, however bed was clean and comfortable. Free shuttle 24/7 to the airport.

  • Stayed June 2014, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BlondeBling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 5 June 2014
Dear BlondeBling,

Thank you for taking a moment out of what sounds like a stressful trip to review your stay with us. I am very pleased that the staff treated you well, but I am very sorry to hear about the cleanliness problems you had with your sleeping room. I have passed your review on to our director of housekeeping and I am confident that she will work with her staff to ensure this does not happen in the future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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410 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Atlanta, Georgia, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 28 May 2014 via mobile

The hotel facility is dated. The ac system is so loudd that it kept waking me up. Finally towards the end of my stay the toilet glush didnt work. Also this is like the 3rd time i forgot something at the holiday inn annd they always say we didnt see it. I forgot my gold necklace that i olaced on my nitesta d and on the same and couple of hours later i called and they said they didnt see it. How covenient. Just keep your valuables. Dont forget anything specially at the holiday inn. I demanded an investigation and they gave me the run around.

Stayed May 2014, travelled on business
Helpful?
Thank flygirla12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 29 May 2014
Dear flygirla12,

I am very sorry about problems with your room and our maintenance staff has already corrected them for the next flight crew member who arrives. I am also very sorry about your lost necklace and would like to assure you that your information is in the hands of both the general manager and the housekeeping director who will notify you if it is found. As our housekeepers return even one left behind sock I am certain they will turn in your necklace if they locate it. Please feel free to contact me directly to discuss this further at virginia@innvermont.com.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these South Burlington hotels

Kew Gardens, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 May 2014

Best place to stay whether for business or just spending time with family. Great service and food . Great location. Close to UVM. And the famous church street. Close also to university mall for shopping

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 19 May 2014
Dear Denny G,

Thank you for your kind review. I am very happy you enjoy our service , staff and location. We hope you are able to visit us again very soon.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 May 2014

After a long day touring, driving and shopping, we chose this hotel to rest for the night.

Clean room, bright interior, tasteful décor.
Front desk was very friendly and attentive, great nearby suggestions offered.

Should have brought swim suit, lots of users in the indoor pool.

Nice location near all the outlets, malls, church street and waterfront.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MTLCRUISEFAMILY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 14 May 2014
Dear MTLCRUISEFAMILLY,

Thank you for taking a moment to review your recent stay with us. I am very happy you enjoyed our area and the staff was their usual friendly selves. I hope you are able to visit again soon and definitely bring your swim suits as our outdoor pool will be opening next week!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

This Holiday Inn was a great find in the Burlington, VT area. The rooms are clean and quiet, the staff is courteous and professional. The onsite restaurant is priced very fairly, and the food is fantastic. The location to major attractions and downtown Burlington is very reasonable. For all of the above, the cost to stay in this hotel is a far better deal than anything I have found in a long time. I recommend this property without hesitation! Enjoy your stay, you will not be disappointed.

Room Tip: Rooms on the top floor in the back of the hotel provide the quietest rest.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Owner at Holiday Inn Burlington, responded to this review, 2 May 2014
Dear Timothy W,

Thank you for your kind words regarding your recent visit to our hotel. I am very happy that you were able to enjoy our amenities and location. We look forward to your next stay with us and hope it is very soon.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
145 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 April 2014 via mobile

On the college tour with my teen. Stayed 2 nights. Very clean room, beds were super comply and the sheets were very clean and crisp. The pub had a great selection of Local beer including the Long Trail IPA!!

Coffee was decent too. Overall a nice time, minutes from downtown.

Stayed March 2014, travelled with family
Helpful?
2 Thank jimmyihatetoregister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 24 April 2014
Dear jimmyihatetoregister,

Thank you for taking a moment to review your recent stay with us. I am very happy you were able to enjoy the pub and guest room. We look forward to your next visit and hope you will stay with us each time you are in Burlington.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loudonville, New York
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 April 2014

First I have to say that this is not a 3 star hotel as advertised. it is more of a 2 or 2 1/2 stars. With that said and based on a 2+ star hotel I give it 4 stars. The room is average size but the bathrooms are very small. It is an older hotel....renovated but looking tired. On the positive the rooms were very clean and the beds were comfortable. I constantly saw people cleaning and vacuuming. The staff were 5 stars. They were all very friendly and accommodating. Even the cleaning staff were friendly and helpful. This hotel is also very convenient to UVM.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scoopers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginiaA794, Manager at Holiday Inn Burlington, responded to this review, 21 April 2014
Dear Scoopers,

Thank you for taking a moment to review your visit with us. I am very happy that you enjoyed the staff at our hotel we do our best to ensure everyone feels at home and comfortable while they are with us. Yes our bathrooms are small and I appreciate that you noticed the team does a great job keeping hotel looking good for her age. I hope you are able to visit us again on our next visit to Burlington.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Burlington

Property: Holiday Inn Burlington
Address: 1068 Williston Rd, South Burlington, VT 05403-5718
Phone Number:
Region: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 12 Hotels in South Burlington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Burlington 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Holiday Inn Burlington Hotel, in Vermont's scenic Champlain Valley, is a centrally-located, full service hotel. Only minutes from Lake Champlain or the Green Mountains, we are located off exit 14E on Interstate 89 at the junction with U.S. Route 2. The Burlington International Airport is a short one mile ride in our 24-hour courtesy shuttle. Just one block from our front door, is Vermont's largest shopping mall, the University Mall. The award-winning, historic, Church Street Marketplace is a five minute drive from the hotel. The Fletch Allen Medical Center, University of Vermont, Saint Michael's and Champlain College are all less than 5 minutes from the hotel. Traveling with children, if so kids 12 and under eat for free. In addition, the Hotel is close to the ECHO Lake Aquarium and Science Center, Lake Champlain Chocolate Factory, the Shelburne Museum, the Flynn Theater, Vermont Teddy Bear Company, Champlain Valley Fair Grounds and other local area attractions. The Ben and Jerry s Ice Cream Factory is a 25 minute drive.Any time of the year, if you are traveling on business or exploring Vermont, make the Holiday Inn Burlington Hotel your home away from home. ... more   less 
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Also Known As:
Holiday Inn Burlington Hotel South Burlington
Burlington Holiday Inn
Holiday Inn South Burlington
South Burlington Holiday Inn

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