We stayed at this hotel for our anniversary in June. We had some issues with the room the first night and brought it to the attention of the front desk staff. The issues were taken care of, however, they were not as concerned as they should have been. I had emailed the hotel to let them know about the situation. Virginia Arvizu, the Assistant General Manager responded to my concerns right away. Virginia was more than helpful, ensured that everything was made right, followed up on numerous occasions, and all in all was excellent to work with.
The holiday inn is lucky to have her as her professionalism and treatment of us as clients, has ensured that we will return to this hotel.
The location is great, 10 minute walk to downtown. Gym was excellent, we had breakfast at the restaurant and it was good as well.
- Official Description (provided by the hotel):
- The Holiday Inn Burlington Hotel, in Vermont's scenic Champlain Valley, is a centrally-located, full service hotel. Only minutes from Lake Champlain or the Green Mountains, we are located off exit 14E on Interstate 89 at the junction with U.S. Route 2. The Burlington International Airport is a short one mile ride in our 24-hour courtesy shuttle. Just one block from our front door, is Vermont's largest shopping mall, the University Mall. The award-winning, historic, Church Street Marketplace is a five minute drive from the hotel. The Fletch Allen Medical Center, University of Vermont, Saint Michael's and Champlain College are all less than 5 minutes from the hotel. Traveling with children, if so kids 12 and under eat for free. In addition, the Hotel is close to the ECHO Lake Aquarium and Science Center, Lake Champlain Chocolate Factory, the Shelburne Museum, the Flynn Theater, Vermont Teddy Bear Company, Champlain Valley Fair Grounds and other local area attractions. The Ben and Jerry s Ice Cream Factory is a 25 minute drive.Any time of the year, if you are traveling on business or exploring Vermont, make the Holiday Inn Burlington Hotel your home away from home. ... more less
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- Also Known As:
- Holiday Inn Burlington Hotel South Burlington
- Burlington Holiday Inn
- Holiday Inn South Burlington
- South Burlington Holiday Inn