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“Great Hotel” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel Burlington

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DoubleTree by Hilton Hotel Burlington
Ranked #4 of 13 Hotels in South Burlington
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 6 May 2014

Recommended.
We walked in and out of the city centre daily (about 30 minute walk along scenic St Stephens Green and Grafton Street), nice clean affluent area that felt very safe.
Rooms were clean and comfortable, hotel is big so request a room close to a lift if you have any mobility issues. Despite being a large hotel the staff were warm & friendly.
I recommend an upgrade to an executive room which comes with lounge access. We enjoyed this every evening to relax after a days sight seeing. The lounge was accessible 24 hours for soft drinks, coffees etc, continental breakfast in the morning (which included hot scrambled eggs or omelette along with pastries and cereals and drinks and nibbles from 1730hrs to 1930hrs. The evening nibbles were limited in selection however the pour your own Guinness, bottled beers and wine were not. An excellent saving can be made to upgrade your room for this privilege. I would certain book this property again and thank them for a memorable and comfortable stay.

Room Tip: Pay the extra to upgrade to an executive room with lounge access - its best value if you enjoy a dri...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sparkindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 18 May 2014
Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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933 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 May 2014

For under $100 per night I cannot imagine a better hotel experience that the Doubletree in Burlington. All staff were polite and friendly to a fault. Services - from room cleaning to the restaurant were first class and flexible as to times. Despite having taken a "pay in advance" option to reduce the overall cost and not being strictly entitled to refunds, when we had to unexpectedly cut our stay short by a day the equivalent of one night's stay was deducted from our restaurant bill for the week. One word of warning - we found their was a lack of transparency in the price structure when booking online - Our son online in America was able to get a much cheaper rate than we could, online from the UK - not a problem in the end as he simply booked on our behalf, thus securing the lower price

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 7 May 2014
Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am so happy to hear that we were able to negotiate a deal for you with your early departure. I am not sure why there is a difference of the rate between here and the UK. Thank you for all the wonderful feedback. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carmel, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 May 2014

Excellent customer service, which is extremely important to me. Friendly at the desk, the security/maintenance man (who we ran into at every turn in the hall) was always asking if everything was ok or if we needed anything. Restaurant staff was friendly, gracious, and prompt.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 7 May 2014
Thank you very much for taking the time to review your stay at the DoubleTree by Hilton Burlington. I hope you enjoyed your time in Burlington! I am so happy to hear that your customer service experience was outstanding, as well as our engineering team making sure that you are all set around every corner you turned. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

My best friend and I have been journeying across the United States in an effort to visit all 50 states. Vermont was definitely much better than we expected! The Doubletree is in close proximity to the Megabus Stop and the Airport which is very helpful for obvious reasons. While the hotel does offer a shuttle to and from the airport, but it does not travel downtown - which is where Church Street Marketplace, Lake Champlain, and Main Street are.

So if you stay here, you will be shelling out cash for cabfare unless you are driving your own vehicle. Aside from that minor setback, the hotel was more like a lodge setting. Very quiet and quaint, the staff was very attentive and helpful. The rooms are a little snug where the beds and closets are situated, but the bathroom was designed with the mirror and sink outside. So, it's helpful for situations where multiple people are getting ready simultaneously.

It is also important to note that the beds are extremely comfortable, the heating/AC unit worked well, and the view from the window looks out onto the cute little quad in the back of the establishment.

The restaurant, Trader Duke's, was a solution to our missed reservation due to travel delays. We don't usually dine at our hotel restaurants because we like to venture elsewhere for a bite to make the most of the trip. But, the food was decent, and the beverages were cold!

One more note about this stop, this hotel offers free WiFi and free coffee in the lobby - those add ins coupled with affordable pricing is sometimes the deciding factor!

Good luck in Lovermont!

Room Tip: We stayed on the first floor, near the lobby. It was literally a hop, skip, and jump to the cabs ou...
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  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maepetrson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 3 May 2014
Thank you very much for taking the time to review your stay at the DoubleTree by Hilton Burlington. I hope you enjoyed your time in Burlington! I hope your trip accross this wonderful land has been a great one. I am glad to hear that you had a good stay with us and were able to enjoy this lovely town of ours. I hope your travels are safe and well. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Concord, Vermont
1 review
5 of 5 bubbles Reviewed 29 April 2014

Excellent hotel with excellent staff. Always enjoyable and comfortable. Location is great; convenient to all of the downtown shopping and restaurants but still not crowded. Easy parking and convenient to the Interstate.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 30 April 2014
Thank you very much for taking the time to review your stay at the DoubleTree by Hilton Burlington. I hope you enjoyed your time in Burlington! I hope your stay was wonderful and that you found it easy to navigate our love city. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

The hotel was clean and the deal we received because we were visiting a local college really helped. The location is very convenient to the colleges and is literally two minutes off 89.

I used the gym, which was pretty well equipped although the shower room and rest of the hotel is starting to show its age. My guests are extremely particular for cleanliness and despite it feeling a little dated we felt it was clean and comfortable for the reduced price.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WhaleCove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 30 April 2014
Thank you very much for taking the time to review your stay at the DoubleTree by Hilton Burlington. I hope you enjoyed your time in Burlington! I hope you visit to the college was a good one, and hopefully we will see you in the future. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montreal
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

We generally plan a stay here when visiting Burlington. This hotel has ready access to both the downtown shopping mall area a few minutes away by car, or the many busses, which stop often nearby. It also is just a brief walk through the back parking lot to Barnes & Noble's multi-floor book store, which also makes a decent Cappuccino or Latte plus there are other shopping malls just across the street. The hotel itself has a rather large indoor pool & hot tub; a good place to relax with a book. The rooms are of a decent size & the suites even larger with a separate sitting area, an additional TV, full fridge etc. We enjoyed the suite at a bargain priced upgrade for an additional $22/n this trip. The bar serves wine by the glass & is pleasant to unwind after a full day shopping. The attached restaurant Trader Dukes is neither worth the money nor does it serve food worth discussing. Our breakfast there was less than memorable but it was Easter Sunday & we did not wish to go out early. The bed & pillows were a bit soft this trip, but the suite was great. The welcome at check in & thereafter for assistance is always solicitous. A quiet low rise hotel with self-parking; all in all a place I would recommend.

Room Tip: all rooms are good, & elevator access is available
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vacationer342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jen B, Front Desk Supervisor at DoubleTree by Hilton Hotel Burlington, responded to this review, 30 April 2014
Thank you very much for taking the time to review your stay at the DoubleTree by Hilton Burlington. I hope you enjoyed your time in Burlington! I see you were able to enjoy our more spacious suites, and I see it worked out well for you. I am sorry to hear that the pillows were a little soft for you, please reach out to me next time you are here so we can get you some nice firmer foam pillows. I am sorry to hear that breakfast was not so great for you. I hope that you will give it another chance the next time you are here on us. We greatly appreciate your time and look forward to utilizing your insight to continually improve our guests experiences. We look forward to the opportunity to welcome you back in the near future!
Have a wonderful weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Burlington

Property: DoubleTree by Hilton Hotel Burlington
Address: 1117 Williston Road, I-89 & US 2, Exit 14E, South Burlington, VT 05403-5717
Phone Number:
Region: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in South Burlington
#3 Family Hotel in South Burlington
#4 Romantic Hotel in South Burlington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Burlington 3.5*
Number of rooms: 161
Official Description (provided by the hotel):
Enjoy a warm welcome from the DoubleTree by Hilton Hotel Burlington, five minutes from Burlington International Airport and downtown Burlington. Our hotel's central location puts business guests close to industrial parks and corporations like Ben & Jerry's and IBM. The University of Vermont, Champlain and Saint Michael's Colleges are nearby. University Mall, sports venues, restaurants and Higher Ground Music Hall are within walking distance. Expect outstanding service from our friendly staff and a signature, warm chocolate chip cookie. Relax in the DoubleTree by Hilton Burlington hotel's grand oak lobby with fireplace and cozy seating. Spacious guest rooms and suites feature refrigerators, remote printing, complimentary WiFi access, and in-room recycling. Choose a suite for a private bedroom, extra space for families, a wet bar and sink, pull-out sofa bed and optional whirlpool tub. Hold business meetings and weddings at our hotel in Burlington, VT in elegant indoor and outdoor spaces accommodating up to 400 people. Stay connected at the complimentary 24-hour business center. The Adirondack-styled Trader Duke's Restaurant and Lounge serves traditional American cuisine and regional specialties. Savor a superb Sunday brunch seated near the field stone fireplace. Watch sports on flat-screen TVs and try local microbrews in Trader Duke's Lounge, also offering full menu dining. Take advantage of our indoor pool, whirlpool and seasonal sundeck. Exercise in the fitness center or relax in the gazebo and courtyard gardens. ... more   less 
Reservation Options:
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Also Known As:
Doubletree South Burlington
Doubletree Hotel South Burlington

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