I followed the excellent recommendations but was very disappointed.
Room and hotel are very out dated and look very bad. The smoking smell in lobby and especially in the elevator was almost unbearable.
The bed was simply awful... So soft we felt like in a water bed... Fridge made noise like a car.. We barely slept.
Breakfast was minimal so we ate out in a great bagel place near by.
The only positive thing was the reception manager asked how was our stay (I dint intend to complaint) and her reaction when she heard all the above. She was surprised and sorry and discounted 10% of the room cost.
The hotel really needs to improve
- Official Description (provided by the hotel):
- The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more less
- Reservation Options:
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- Also Known As:
- Smart Hotel South Burlington