Got a non-smoking room that had smoke vented into it every time I turned on the bathroom light. I kept the bathroom door closed but it didn't help. Smoked leaked in through the hall as well. They try to cover it with a heavy spray in the hall. By morning my clothes and hair stunk as well as the clothes in my bag and the bag itself. I went to an offsite laundry facility and washed everything.
They previously placed plastic over the bathroom vent so they knew it was a problem but still advertise as nonsmoking. I talked to the front desk that morning and they said that all the air gets vented from the basement to the top of the building, everything sharing the same venting system. They were very nice but couldn't do anything to fix it. I was supposed to be there two nights but I checked out after one and slept at the airport instead.
The kitchen had two spoons, no bowls, lots of old food crumbs under the sink by the garbage, and rough bathroom towels. They advertise a 'workout facility' which is in the basement, no windows or fans, dating from the mid-90's.
Spend the extra money and stay at a different hotel. The lower price isn't worth it.
- Official Description (provided by the hotel):
- The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more less
- Reservation Options:
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- Also Known As:
- Smart Hotel South Burlington