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“Best Western - Burlington, VT”

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Best Western Plus Windjammer Inn & Conference Center
Ranked #3 of 12 Hotels in South Burlington
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 August 2013

Mediocre hotel (room, service, etc.). Over-priced for what you get. Would not recommend. Restaurant is overpriced for the food. Booked a kin bed and received a queen bed...take it or leave it. We will return to Burlington, VT again, but not to this hotel.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Howard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 3 September 2013

We were very disappointed to read that your overall experience at our hotel was less than satisfactory. Our team takes great pride in providing exceptional service and accomodations and we are very sorry that our efforts fell short with your stay. We appreciate your feedback and will continue to work on our customer service and offerings as we plan for future updates to our property.

Warm Regards,

Karen Wisehart
General Manager

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Reviews (1,387)
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1,054 - 1,060 of 1,387 reviews

Reviewed 29 August 2013

Stayed here due to a meeting being held in the Conference Center. Great staff, clean rooms, excellent Wi-Fi in meeting room and sleeping room. Cookies and milk after 8PM was an excellent touch.
Looking forward to going back to Burlington and BEST WESTERN PLUS Windjammer with more free time to enjoy the pools and restaurant.

  • Stayed: August 2013, travelled on business
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Thank HospitalityTrainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

We don't often hear from our corporate and meeting travelers so thank you for sharing your experience at our hotel. We hope you have the opportunity to come back to Burlington and would love to host you for your leisure stay! Thank you again for your wonderful review!

Warm Regards,

Karen Wisehart
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2013

We wanted to stay in Burlington, but all the hotels were surprisingly full, and so we ended up here. This is a very basic hotel, the room was on the small side, basically clean but with some stains on the carpet, the breakfast was also basic and sufficient (egg sandwiches, fruits, small pastries, coffee & juices). There was a group checking-in when we were checking-in, so the front desk seemed flustered, the lady helping us was nice and professional but forgot to give us our keys when she started helping her peers. This place is fine for an overnight stay, it's also a 5 minute drive to Burlington itself. We tried their restaurant and totally enjoyed that experience.

  • Stayed: August 2013, travelled as a couple
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Thank WashingtonJonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

I'm sorry to hear that our staff was a little off at check in and that your overall experience was less than satisfactory. This is great feedback as we gear up for our fall season which is equally as busy. Thank you for sharing your comments - we are so happy you enjoyed the restaurant!

Warm Regards,

Karen Wisehart
General Manager

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Reviewed 28 August 2013

We spent 3 nights there, during a no vacancy weekend. The hotel is very clean, staff is helpful and very polite. There is one outdoor pool and one indoor, heated. There's two computers in the entrance. Continental breakfast is available from 5 to 11 am (hard boiled eggs, cereals, waffles, breads, fruit salad, bagels, cream cheese, etc.). We ate twice at the restaurant, we took both times the boatsalad with a soup, and their boatsalad is very impressive (fresh ingredients, variety). Some hotel guests were loud, drinking in the parking, but the staff quickly react (thank you so much to them, a good night sleep is what's important). Pardon my english, I'm francophone...

  • Stayed: August 2013, travelled with family
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Thank ChaMeau1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

We do try hard to keep groups and individual travelers in separate areas of the hotel during our busy season and it's so great to hear when we get it right. We are so happy you had a great three nights and that you were able to enjoy all that we have to offer. Thank you so much for taking the time to share your positive experience on Trip Advisor. We hope you will visit us again from Montreal!

Warm Regards,

Karen Wisehart
General Manager

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Reviewed 28 August 2013

We stayed two times in a five day trip. Both times were excellent stays. Hotel rooms very clean as the complete hotel. We have stayed here many times and always found it an excellent stay. The staff are great and the morning breakfast is nice and the lady manning the station does an outstanding job. Recommend highly to every one.

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
1  Thank Ken7raine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

We can't say enough how much we appreciate your loyalty to our hotel. We are so happy to hear that you consistantly have great service and that you are a frequent traveler to our property. Thank you for your wonderful review on Trip Advisor!

Warm Regards,

Karen Wisehart
General Manager

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Reviewed 27 August 2013

It was a very nice stay with comfortable beds and lovely room. Could have used a refrigerator in the room but not a big thing. Got breakfast at 7:30 am before the rush with all the girls soccer teams there for the weekend. I would highly recommend this hotel if you're staying in the Burlington, VT area.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank slperritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

Thank you for sharing your experience at our hotel on Trip Advisor. As we continue to upgrade our hotel, refrigerators in all of our guestrooms is top on the list. We appreicate the feedback as it certainly helps to hear what our guests are looking as we plan our future projects. Thank you again for your wonderful review.

Warm Regards,

Karen Wisehart
General Manager

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Reviewed 27 August 2013

They have some of the most reasonable prices, must stay at least 2 nights, nice clean rooms, pleasant atmosphere, great location, free breakfast is nice, 2 pools: 1 inside and one outside, Lovely restaurant and pub on premises, staff very helpful,rooms nicely appointed, fitness center, tucked away from the hustle and bustle but close to everything. We stay here often.

  • Stayed: August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWisehart, General Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 August 2013

We really appreciate your loyalty to our hotel and we are so happy that you chose us to be your home away from home while visiting your son. Thank you for sharing your comments on Trip Advisor!

Warm Regards,

Karen Wisehart
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Windjammer Inn & Conference Center

Address: 1076 Williston Road, South Burlington, VT 05403
Phone Number:
Region: United States > Vermont > South Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in South Burlington
#1 Best Value Hotel in South Burlington
#2 Business Hotel in South Burlington
#2 Family Hotel in South Burlington
#3 Romantic Hotel in South Burlington
Price Range: £78 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Windjammer Inn & Conference Center 2.5*
Number of rooms: 158
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Also Known As:
Best Western Windjammer Hotel South Burlington
Best Western Windjammer Inn And Conference Center
Best Western South Burlington
South Burlington Best Western

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