We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Drive on!! Stay ANYWHERE but here..........”
1 of 5 bubbles Review of Hartness House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hartness House
Ranked #1 of 2 Springfield B&B and Inns
Old Stratford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Drive on!! Stay ANYWHERE but here..........”
1 of 5 bubbles Reviewed 29 October 2011

I cannot believe the excellent reviews on this site in relation to what we referred to as the Hartness House of Horror. On arrival (group of four adults), we encountered an excruciatingly slow, unwelcoming greeting from an older lady at the "reception". On enquiring what time we could book in to the restaurant for dinner, we were advised it was closed. We then had to prompt to ask if there was anywhere nearby to eat.

The decor of the place and particularly the rooms we had, left so very much to be desired. The middle landing had a bucket in the hall due to an overhead leak. The room Jean & I shared had no curtain at the main window and when trying to operate the venetian blind at the smaller window, it fell off the wall. The rooms were cold and the hot water, wasn't remotely tepid let alone hot.

We managed to find somewhere to eat, "Friendlies" at a nearby plaza - and the food was well priced and tasty, with friendly helpful staff.

My sister and I nearly talked ourselves in to checking out and finding somewhere else to stay.........

On arrival back at Hartness House, we encountered a different (younger) member of staff who was as unfriendly and unhelpful as our initial encounter. When we highlighted the water temperature in the basin and shower, we were told it had been fine in the morning and we should leave it running (like we hadn't already thought of that!). We asked for directions to their bar to have a nice relaxing drink - yes, you guessed "it's closed" was the only response.

The following morning at breakfast, we had the same dour-faced, unfriendly person we met the previous evening, whose interpersonal skills showed no improvement. When Richard asked for a coffee refill, he got one - but no-one else was offered any!! How rude!

The only good comment I can make is that it was an absolute pleasure and immense relief to leave the place. I've been to the USA many times and never experienced such a hugely disappointing place - hope it hasn't put Jean and Richard (first-time visit) off!! Jo

Room Tip: Pick a room in another inn/hotel!!
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

269 reviews from our community

Traveller rating
    140
    52
    20
    23
    34
See reviews for
50
150
8
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Fort Lauderdale, Florida
1 review
5 of 5 bubbles Reviewed 27 October 2011

My girlfriend and I got married at the hartness house inn last weekend and we had an amazing time. The service was phenomenal, they were always there when you needed something day and night and the food was delicious! They treated us like queens and we felt at home all weekend. Our famiies and friends also stayed with us over the weekend and nobody had any complaints. We all just loved it! We will definitely be going back there to celebrate our anniversary!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, Vermont
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 October 2011

I spent $125 for one night in one of their "commercial rooms". The corridor out side my room smelled strongly of cat urine. The room itself was pretty shabby with wallpaper that was missing the top layer (the print) in places. The bathroom had cracked shower tiles. The toilet seat was old and pitted. The wallpaper in the bathroom looked as if it was hung by someone who had never wallpapered before. When I arrived late afternoon, I asked if I could pay cash up front as I was planning on leaving by 6 a.m. the next day. The clerk rolled her eyes and told me no. The soda machine was not operating. When we went to the desk clerk and asked about it, she rolled her eyes and said she would get us a soda. In the hall outside our room, there was a curtain hanging in the corner from a tension rod. The ceiling and walls had extensive water damage. The place was pretty shabby.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 14 October 2011

The Hartness House works hard to be a classic old fashioned hotel and restaurant. Beautifully appointed rooms with obvious flaws; cracked glass, peeling paint, mold in the tub/shower area in the room we stayed in. No elevator to the second floor would be a problem for some. Our server at dinner knew next to nothing about the meals offered; salmon free range or farmed, beer/pork local or shipped from out of state, vegetables local or shipped in. The speal at check in went on forever. We listened to the couple in front of us get it and then the desk clerk repeated it all for us.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank grumpyoldman49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Adams, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 October 2011

My son was married 10/1/11 and the reception was at the Hartness House. We had to rent 11 rooms in the main house which worked out well, parents, grandparents and the wedding party stayed there. Everything from dinner to dancing in the library was wonderful. Alla was very helpful and was available whenever I had a question. A very quaint place. We will have many happy memories.

Room Tip: My husband and I had the Charles Lindberg room, an excellent choice.
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 3 October 2011

We attended a function at the Hartness House Inn over the weekend. While the rooms in the Main House looked lovely, our room was in one of the wings at the back of the property. Worst room I have ever stayed in. The curtains and rugs were dirty and dated and the room was dinghy. Fiberglass insulation was sticking out of the air conditioner. The beds had no support -- when you laid down, you sunk down in the middle of the mattress and your feet were at a 45 degree angle. The TV was small and over 15 years old. Cleanliness is not a priority either. We had a large cobweb on the ceiling in our bathroom. There was a dinner roll in the hallway when we checked in and it was still there when we left two days later. My last complaint would be about the rate. We were quoted a rate of $119 per night. What they did not tell us until we checked in was that children were an extra $15 per child per night (an extra $30/night for us) and there was a 6% service fee (for what I do not know). Add on the state taxes, and this room cost us $175 per night. This room was barely worth $75 per night.

If you book here, get a room in the Main House. Otherwise you will be greatly disappointed.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sriv726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler, Texas, USA
1 review
5 of 5 bubbles Reviewed 11 September 2011

This was our first trip to Vermont. We found this wonderful place on the internet while looking for a place to elope. The Hartness House Inn was more then we could have ever hoped for. They gave us the most wonderful and worry free experience for our wedding. The inn keepers (Alex and Ala) and the front desk lady(hate that i have forgotten her name) were absolutely wonderful to work and visit with. We say everyday how we wish we could go back there.
The Hartness House offered everything we needed in an all inclusive elopement package. We simply said what color flowers and cake we wanted and the rest was handled. We couldnt have planned our BIG DAY any better. We were even able to choose where we wanted our ceremony once we arrived. The garden out side is beautiful and the perfect spot for a wedding. We will go back and visit again and we would recommend the Hartness House Inn Bed and Breakfast to everyone we know.
M & T

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Springfield
3.2 mi away
Holiday Inn Express Springfield
10.3 mi away
The Pointe at Castle Hill Resort
8.6 mi away
The Common Man Inn
The Common Man Inn
#1 of 1 in Claremont
4.5 of 5 bubbles 180 reviews
Show Prices
Show Prices
Show Prices
11.3 mi away
Holiday Inn Club Vacations Mount Ascutney Resort
4.7 mi away
The Inn at Weathersfield
The Inn at Weathersfield
#1 of 2 in Perkinsville
5.0 of 5 bubbles 229 reviews
6.7 mi away
Inn Victoria
Inn Victoria
#1 of 9 in Chester
5.0 of 5 bubbles 469 reviews
Show Prices
Show Prices
Show Prices

Been to Hartness House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hartness House

Property: Hartness House
Address: 30 Orchard St, Springfield, VT 05156-2612
Phone Number:
Region: United States > Vermont > Springfield
Amenities:
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Springfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hartness House 3*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Traveltool, S.L.U., Hotel.de, Odigeo, HRS, Priceline and Agoda so you can book your Hartness House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hartness House Hotel Springfield
Hartness House Springfield, Vermont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing