We were in town for a wedding. Our room was NOT CLEANED because we requested service at the "oh so late hour" of 1PM...early afternoon! We had hung the "do not disturb" sign on the door that morning because we were only out briefly for breakfast and a trip to town. We thought they'd have more time to clean our room after we left for the day at 1PM, at which time we hung the "please clean" sign. WE HAD NO IDEA THE HOUSEKEEPER HAD GONE FOR THE DAY! There was no verbal or written notification of that policy. So we returned at 10PM to unmade beds and wet towels! The owner was very unapologetic, sarcastically stating "we don't have 24 hour housekeeping service." The only thing she did to remedy the problem was to bring us clean towels. When I suggested an adjustment in our bill to compensate for this inconvenience, she said "I'll take that under advisement", but was again sarcastic, and had no intention of doing so. The rates were very high for what is your average motel, especially well before peak season. One would expect flexible accommodations and a pleasant attitude to follow. A very disappointing experience!
- Official Description (provided by the hotel):
- The Hob Knob is a family owned and operated inn, bar & lounge. Built in 1937 as the first ski lodge in Stowe, the Hob Knob is now completely restored. All of our guestrooms and facilities have been recently renovated for a comfortable home like feel in an original ski lodge. Each nights stay includes a free continental breakfast in our lounge.With 20 spacious guestrooms on 10 acres of land, a walking trail, pool, hot tub, restaurant and bar, 2 ponds and a plethora of wildlife the Hob Knob is the perfect Stowe getaway. ... more less
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- Also Known As:
- Hob Knob Hotel Stowe
- Hob Knob Inn, Bar & Lounge Stowe, Vermont