Blah. That's the word to describe Mountainside Resort. It's a shame to stay somewhere like that, too, because Vermont is all about character.
From the start I was surprised by how bad my impression of the place was. Other people in my family have stayed there many times throughout the last 10+ years and they never had problems. Maybe I'm just pickier.
We arrived after a cross-country drive (with a young child in the car) at 2:00 pm and were rudely turned away by the kid behind the counter (seriously, they have teenagers working at the front desk...unprofessional) because check-in wasnt until 3:00. I mean, I know there are rules for a reason but there are also exceptions for a reason and I was in desperate need of one. The girl just kind of stared blankly at me as I stammered, like "Um....well...is there...any place we can go? I have a baby that needs to be fed...." Her suggestion was to go to the pool area. That was pretty much the lamest thing she could have said just then. There had been a blizzard the day before and we were expecting another that night. What was I supposed to do at the pool? We ended up going to PieCasso (definitely worth a stop when you're there) and had to bring our kid inside in her pajamas because our car was packed too tightly to dig out any presentable clothes.
The unit we booked was on the first floor. We specifically requested that so that we wouldn't have to navigate the stairs - I knew all about those already. But they failed to tell us that in our particular building the first floor was three flights DOWN! So we had to pay for an upgrade to switch units. It was worth it, though, especially since the one we ended up in was more updated and had a fireplace (the first one didnt), and was level with the parking area. But "more updated" is relative because even that one looked like a bland, generic motel room from the 80s.
Throughout our trip we were disappointed time after time by the front desk staff. They didn't know anything about the area, it seemed, and were unable to give us any recommendations for ANYTHING! They were all more interested in gossipping and chomping their gum than providing service. One guy did come around and dig our car out, though, after the big snow storm and I appreciated that immensely.
All in all - there are WAY better places to stay. Probably for the same price, too. Even if you pay a little more I guarantee you will get a lot more for your money.
- Official Description (provided by the hotel):
- Nestled on a hillside overlooking the picturesque New England village of Stowe, Vermont, Mountainside Resort offers a comfortable and reasonably priced year round lodging experience for couples, families, and small groups. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Priceline so you can book your Mountainside Resort At Stowe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mountainside Resort At Stowe Hotel Stowe
- Mountainside Resort At Stowe Vermont