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“Ski dorm”
Review of Black Bear Lodge

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Black Bear Lodge
Reviewed 28 January 2014

i've been coming here for years..when it was The Inn... and i'm glad to see the renovations they did. My room had been renovated and the mattress was new. Cheesy little table for two with hard bentwood chairs. No comfy chair in the room. The HVAC unit is LOUD and runs occasionally even when OFF. Walls are very thin and everyone's bathroom vent fan is loud too.

Skiers are hard on a hotel and the public areas are a little shabby. The free breakfast is ok, about what you'd expect.

I always come midweek and I think its a good value. A nice hotel with this location would be very expensive. You can actually take a break from skiing and come back to the hotel during a snow squall like i did yesterday.

But they may have lost me this time. Last night they had a band set up in the function room above the lobby...literally a few feet from guest rooms. The building shook like a boombox jeep till after ten pm. Its not like skiers are tired and want to go to sleep, right? Guy at the desk said they were shooting a video and had "prior permission". Well ok then.

So if you want to come, dont book on the website. Call them live and ask if they have any bands booked. And ask for a room at the far end of the guest wings, away from the lobby.

Room Tip: far from the lobby. upper floot
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  • Stayed: January 2014, travelled solo
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2  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 - 163 of 170 reviews

Reviewed 25 January 2014

I love skiing at Stratton Mountain! Great trails, good school for kids, nice shops, restaurants, everything within a walking distance. I highly recommend this place for families, just don't stay in Black Bear Lodge, choose The Landmark or other condo resort instead.

Black Bear Lodge states that the hotel is after renovations but I didn't see anything new in there. Maybe the countertops in the bathrooms (?)... Our rooms window was leaking so bad, that half of the carpet was soaking wet and smelled bad. The lobby and breakfast area appears to be 100 years old and its really dirty, and on the outside the roof and siding is falling apart. The continental breakfast...- just disgusting...

They do have a shuttle to the lifts; runs every 7 min until 10pm, takes 3 min to get there, very convenient, but that's the only positive thing I can tell about the hotel.

  • Stayed: January 2014, travelled with family
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1  Thank 281izabelak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

Literally the only reason you should consider this hotel is for its location. The "renovation" is fraudulent advertising at best. Stratton bought this hotel over the summer and claims they completed a multi-million dollar renovation...this couldn't be further from the truth. They painted the walls in the rooms, put in new cheap carpet and tile in bathrooms and their "queen beds" are actually doubles. For all of that you get to enjoy inflated room rates, no phones in the rooms, screaming kids running up and down the hallways and a breakfast buffet not worthy of a gas station. Think overpriced dormitory. Untrained staff and terrible service is embarrassing. If you are age 18-24 and looking for a cheap place to share a room with 4 friends then this is the spot for you but if you plan a ski weekend getaway at a resort on the mountain don't be fooled here. If you find a deal this option works becasue of the proximity to the village but not worth more than 100 a night. For half the price stay next door at Liftline lodge...at least Stratton doesn't pretend that property is a real hotel.

  • Stayed: January 2014, travelled as a couple
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1  Thank skisky453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

My girlfriend and I stayed there for a few days right before New Years. First off great location. They have a shuttle that goes to the main area every few minutes, but unless its storming out its a quick 5 minute walk to stores, bars, etc..
The hotel is a little dated, but everyone was very nice there. Customer service was an A+
Overall I would stay there for sure next time we go!

  • Stayed: December 2013, travelled as a couple
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Thank Joey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

This hotel is extremely overpriced and next time we visit Stratton we will look to stay farther off the mountain in order to get a better value for our money. The room we stayed in was advertised as a queen room but it was definitely a double bed. I said something to the front desk who insisted that it was within the meausurements of a queen. I don't know if it's because we were located in the basement (which had a huge pipe running through the room and bathroom) but there was constant banging from upstairs which woke me up very early in the morning. The room was also very barren with only a little cafeteria style table and chairs for additional seating. There was also no phone in the room so I guess they don't want anyone calling the front desk. The complimentary breakfast of immitation scrambled eggs, undercooked bacon and potatoes was rather disgusting to be honest so my boyfriend and I chose to forgo the "food".

  • Stayed: January 2014, travelled as a couple
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Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

First you should know it is not a ski-on, ski-off location (we thought it was). The rooms are spacious but worn a bit (from all the ski boots treading around). The Breakfast is very good and has the friendliest waitresses. The hot tub is spacious. Game room is run down but kids dont seem to care or use it much. 5 minute shuttle ride gets you to the slopes which works well.

  • Stayed: January 2014, travelled with family
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Thank Seltzer10543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

Okay, where to begin...

Seems our families/friends list is endless, but staying here for the past 5 days has been an eye opener especially since last night was New Years Eve....

Cheap, yes...be warned...you'll be getting what you pay for here.

Check in:
2 best friends car gets punched by the local shuttle bus within 10 minutes of arriving, ripping off their front bumper...after five days they have not even been given the courtesy of a call from management of the hotel towards any action/next steps...they left this AM with us...still no call...not cool management! Solidly unprofessional.

Okay...here goes people...

This whole hotel is really filthy particularly the gathering areas of which there are really (3) and the corridors through to the rooms....if you are staying there right now or are about to arrive (don't) just check out that 'room' (looks like a basement boiler room of a 1900 NYC old office building with a sweaty sauna and a hot tub that has the most unusual colored water! When entering this zone, be warned, wear ski googles and mask...bring flip flops...nuff said.

The kids game room...nasty...one or two of the games actually work....kids love losing their money when the games eat it and don't work...! I can't even think about the germs living in there...

The restaurant, basic at best...closed last night - NYE at 9pm and we struggled to get some kids appetizers ordered in time...it was packed being New Years Eve...bar closed at 10:00pm, YES 10pm on the most active celebration of the year...stunned. They could of made a ton of cash on this one evening...I guess they don't need it...

Breakfast - ok but, not so continental...try it, you'll see...nice, sweet, hard working waitress though.

One of the bar staff (there is only one female - bar located in restaurant) was extremely rude to one of our friends within the first hour of arrival...we sought out management and it was handled - ish.

Parking - on arrival I had to park on a side road near hotel fun bringing (5 trips) skis and all our stuff into the room - parking was non-existent...car was completely engulfed in snow from the local snow ploughs over 5 days...so much fun digging it out this AM on departure...2 hours...had to give receptionist my iphone as collateral to borrow one of their shovels to dig out...nice.

Right, so you're getting the picture here...not such a holiday experience we were expecting at all...one not to be repeated for $1,500.00 - including resort fees, don't get me started here please!!!

We were told the hotel had been recently "renovated..." Okay, the bathrooms have been painted and retiled by the local - not - so talented handy man...7MM in renos we were told throughout the hotel...more like 700 bucks...seriously...how about actually finishing the renovations??? The physical hotel construction is wafer thin...when the doors close its like hearing thunder for the first time...you can hear everything...fun for people staying in the basement level!

The staff...local, nice but not well trained...e.g. smoke was bellowing out of the the main fire place into the restaurant last night, stinking the place out...kids everywhere...I mentioned it to the reception staff and he looked and agreed, did nothing...WELL DONE!!

Some fun facts/stuff...if you stay there, check out the dungeon...sorry I mean the meeting/conventions rooms near kids game room - a basement from where a scary movie I believe had once been shot...oh, the room above the reception desk/lobby...?? Not sure what that's used for, if anything, but it was left in dirty disarray...with the windows wide open so kids could easy fall through and land down onto the restaurant below...Danger! Danger!

We have been fortunate enough to have traveled on most continents and have been lucky to stay at some wonderful hotels, cheap and expensive alike....this my fellow readers...is a motel, not a hotel...

Just painting the walls and retiling the bathrooms and changing the name on the door (Black Bear Lodge - which no one told us about before arrival - fun trying to find it when the name had been changed) won't turn this place into anything else than what it is, a under managed motel. Still, people are still arriving in the droves...

Skiing was excellent, except very expensive.

Advice: Make you're expectations low and you'll not be disappointed...

Enjoy.

  • Stayed: December 2013, travelled with family
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3  Thank Richardmartyn29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Black Bear Lodge

Address: 30 Middle Ridge Rd, Stratton Mountain, VT 05155-9746 (Formerly Inn at Stratton Mountain)
Phone Number:
Region: United States > Vermont > Stratton Mountain
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa
Hotel Style:
Ranked #2 of 2 Hotels in Stratton Mountain
Price Range: £138 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Bear Lodge 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Inn At Stratton Mountain Hotel Stratton Mountain
Stratton Mountain Hotel And Village
Village Stratton Mountain
Stratton Mountain Inn

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