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“Great family accomodations close to skiing”

Eagles at Sugarbush
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Eagles at Sugarbush
Ranked #2 of 3 Hotels in Waitsfield
New Jersey
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Great family accomodations close to skiing”
Reviewed 27 December 2010

I don't understand some of the negative reviews on this website. We traded our timeshare for a week here and we were very happy with the exchange. we stayed in Unit 9, which was clean, spacious and comfortable. We had 2 bedrooms, 2 bathrooms, sauna, den with extra bed, living room with fireplace, full kitchen and dining room, along with an attached garage for parking. The beds were comfortable, all the appliances were in good working order and, although very simple, the furnishings were typical of a ski condo or chalet for the area. Skiing at Sugarbush is only 5 miles away, Waitsfield is a nice little town with shopping and restaurants. Our only disappointment was the lack of snow on the mountain. Would recommend to families with children who want a great place to stay to ski

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 reviews from our community

Traveller rating
    4
    12
    5
    2
    0
See reviews for
13
10
Solo
0
Business
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Syracuse, NY
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2010

We stayed in Unit 15 which was located directly across from the office, common area, very convienent. The unit had a garage (bonus). The unit itself is in need of a remodel. Old/outdated (but clean) appliances, furnishing. This unit can easly sleep 8 and was very spacious for 2. The master bedroom is up stairs and the stairs were very squeeky. No Hottub on site, Large Sauna. Shower water pressure not good. Wood fireplace, No Verizon cell coverage but wireless internet was fast and worked well. Common area has a ping pong and pool table. There were outside tennis court and pool. Location good to Sugarbush ski resort - less than 5 minutes. There are 3 resturants within a mile, a grocery store(closes at 9pm) and a movie Theater. But not much else. If you want to ski sugarbush this is a good spot. Also about 50 minutes to Stowe Ski Resort and just over an hour from Killington.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Syracuse_NYSkiBums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 August 2009

We have stayed at the Eagles several times for ski trips with our two kids, usually in the early or late spring. OK, here are the positives- these are very well built Swiss/Swedish style chalets with wood interior. They are very well constructed and even in the coldest winter they are very warm inside. In fact the upstairs bedroom can be hot. Some parents may not like the fact that the master bedroom is upstairs and the kids bedroom is on the first floor. Fine for teens, but maybe not for younger kids. When you enter, in the winter you have to come in through the garage because they don't shovel your front walkway or porch. The garage doors on most of the units are broken and do not close, so they are left open most of the time. This means you can't really leave any valuables in the garage

The unit was clean, but noted a few service problems. The coffee pot didn't work and it took some time for them to get us a proper coffee unit. The upstairs shower leaked water into the kitchen, they later told us they knew about this issue and it would be repaired after our stay ended. But my question was if they knew it leaked then why did they put someone in the unit when there was a maintenance problem with that unit. The microwave and appliances are older. The upstairs bathroom has a tub/shower and a private sauna. Again, clean, but not a luxurious soaking tub that you would find in a 5-star resort or fancy hotel.

The clubhouse staffing is very sporadic. For example, I emailed the address on the eagles web site last week and got no response from anyone. I also called their front desk various times throughout the day and only get an answering machine. This leads me to believe that there is no one at the desk, otherwise why don't they answer the phone?

The clubhouse itself is nice and they offer discount lift tickets to Sugarbush. They also have a games room with ping pong , pool and older video/pinball games. There is a racquetball court, an outdoor pool and tennis court.

The location itself is great- it is 5 minutes from the town of Waitsfield and short driving distance to Mad River Glen or Sugarbush ski areas.

A word about internet. The resort told us that there is wireless internet either in the units or at least at the clubhouse. But neither ever worked. It never worked in the unit itself and in the clubhouse it worked sporadically. The only way I could get a reliable connection was to take my laptop to the local coffeeshop or to other public places that have free wireless. In this day and age you would expect almost all major timeshares in North America to have a functional internet. The telephone coverage for cell is also awful. Verizon does not work in the Mad River Valley, so you are cut off from outside contact!

I would not rank the Eagles high for service or amenities, but the units are clean and quiet and the kids enjoy staying there.

  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank atomicdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2009

Nice place, Waitsfeild is a true small Vermont town. The town has all the amenities a family would need for a get a way vacation. A Shaws grocery store, a liquor store, a few gas stations, various artisian shops, a few restaurants, and a couple of ski shops are right in town. On Saturday there was a large farmers market. All units are a 2 story 2000 SF free standing house, with a community pool, tennis court, and indoor game room.

  • Stayed August 2009, travelled with family
    • Value
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Helpful?
1 Thank Love2Travel1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2009

A clean facility with the typical "in need of updating" time share furnishings. If you are not here during ski season plan to travel around, there's not much to do in the general vicinity.

Stayed August 2009, travelled as a couple
Helpful?
1 Thank lovestotravel62384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
az
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2008

The atmosphere was serene! Coming from the southwest, the greenery, evening rainfall and solitude were welcome. We made Eagles our home base and made day trips in all directions, coming back in time for dinner. We hope to go back again!

  • Liked — spaciousness
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank lv2trvlAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaska
1 review
Reviewed 20 June 2008

We have been going to Eagles at Sugarbush for ten years now and this year was by far the worst. My grandmother is in a wheelchair and requires various medical supplies with her when she travels. Since Waitsfield is such a small town, we had to rent the equipment from a place in Burlington, over an hour away. The company was unable to pick up the supplies the day that we left and we kindly asked the resort managers if we could find a place to leave the equipment until the company came. We were told no that there is no options for that and that this week they will be far too busy and that there is no available space. As timeshare owners we would have hoped to be met with a bit better customer service and are quite upset about this. There only idea was to drop off the stuff ourselves but that was not an option seeing that our flight was Saturday morning. The two resort managers have terrible customer service and are very unaccomadating. I love the area and the resort is a nice place to stay but the managers make it almost not worth it. We will most likely not be returning.

  • Liked — Comfy beds
  • Disliked — The terrible management
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank NMH2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eagles at Sugarbush

Property: Eagles at Sugarbush
Address: 169 Eagles Road, P.O. Box 180, Waitsfield, VT 05673
Region: United States > Vermont > Waitsfield
Amenities:
Kitchenette
Hotel Style:
Ranked #2 of 3 Hotels in Waitsfield
Number of rooms: 16
Also Known As:
Eagles At Sugarbush Waitsfield

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