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“Great little tour, if you love B&J!”
Review of Ben & Jerry's

Ben & Jerry's
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Taste of Vermont Food Tour
Ranked #1 of 12 things to do in Waterbury
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Owner description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Level Contributor
31 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Great little tour, if you love B&J!”
Reviewed 24 June 2014 via mobile

If you don't have kids, don't care much about the Ben and Jerry's brand, or consider yourself a food tour snob, please do us a favor and don't go or write a review. I've read several admitted tour "snobs" say this isn't the Jelly Belly tour, and that they were disappointed. Not sure what they were expecting, but after we spent 3 days with our 4yo doing several different (Cold Hollow Apple Cider, Cabot cheese, Morse Farm Maple Sugarworks, and the teddy bear factory) VT food tours, we loved this one.

We arrived mid morning, and though other reviews said it might be terrible on a summer weekday to get a tour, we went within 5 minutes of arriving. Maybe 15 people were on our tour. Miles used a mic so we had no problem hearing him.

I thought the video was entertaining and informative, even my 4yo liked it. The mezzanine part of the tour was above the small factory floor where one worker was kind enough to smile and wave at our son. Nothing was moving, apparently they had installed all new machinery and it had been "hiccuping" a lot lately. Not something they could anticipate or prevent, didn't really affect our tour.

Miles was a friendly and informative guide, and frequently asked for questions but we didn't have any because he answered frequently asked questions as we went along.

The sample at the end was super- cotton candy- but as other stated it's always a surprise. They did offer allergy information and an alternative sorbet for my mom who ironically has a dairy allergy but loved the tour anyway. She also loved her sorbet. Even though there were 15-20 on our tour, miles enthusiastically told us "no sample left behind!" So we could have more if we wanted, though I found the sample to be quite generous for a sample, more than other reviewers had indicated (not sure how much medicine they've received in hospital cups, but this was 3x the size of any hospital cup I've had, lol).

The merchandise was not as pricey as I'd anticipated. We bought a B&J classic silver scoop, 4 B&J small ice cream bowls in a set, frisbee for my son, and some magnets for my teacher desk at school.

Afterward we "read the hallway" on our way out, snapped some photos outside, then walked up to the flavor graveyard.

*parents: I didn't see anyone else mention the good sized playground! I appreciated that for our 4yo, and that it was on the way to the graveyard. There were benches and adirondack chairs and even a covered shelter area for picnic lunches!! :)

We enjoyed our rainy morning and would go back in a heartbeat.

Thank Adje1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London, United Kingdom
Level Contributor
68 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Great ice cream stop. Short factory tour.”
Reviewed 24 June 2014 via mobile

Worth a trip for the ice cream but the factory tour is a little disapointing. Saying that, I would be more inclined to pay a visit in the summer months when they have a pop up cinema.

Thank hp_sauce66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
144 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
“Lots of fun”
Reviewed 24 June 2014

It was interesting taking a half hour tour of Ben and Jerry's ice cream factory. We began with a short film about the history of the company. Then we went to a viewing area to see ice cream being made. The tour ended with a tasting of a new flavour. This was very popular! The tour only cost $4.00. There is a small gift shop and a very popular section where you could buy an ice cream treat. Staff were friendly and knowledgeable. Well worth the tour cost.

Visited June 2014
Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yellow Springs, Ohio
Level Contributor
111 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
“good stop for ice cream”
Reviewed 23 June 2014

if you're in the area, and like ice cream, this is a good stop. there was alot of construction going on when i was there, so it wasn't as nice as expected. but that didn't effect the taste of the ice cream, which was good, as always. the ice cream graveyard is fun to walk around. you can pay for a tour if you want.

Visited June 2014
Thank jjoGulfport_MS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Oak, Michigan
Level Contributor
77 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“if your putzing thru vermont........”
Reviewed 23 June 2014

then stop in and see how ice cream is made. it not the most incredible of tours but the guide knew her stuff of questions asked (although during the standard presentation she was spouting off memorized items, wasnt the knowledge, was presentation that was bad) and you start with a movie. there are samples afterwards and of course the gift shop.

Visited June 2014
Thank c g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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