We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved It! Amazing Experience for our family!”
Review of The Paw House Inn

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in West Rutland
Check In dd/mm/yyyy Check Out dd/mm/yyyy
The Paw House Inn
Ranked #1 of 2 West Rutland B&B and Inns
Certificate of Excellence
Montreal, Quebec, Canada
Level Contributor
6 reviews
“Loved It! Amazing Experience for our family!”
Reviewed 21 May 2014

We just left the Paw House Inn today after my boyfriend and I stayed for 2 nights with our 2 dogs and we intend to go back to the Paw House Inn. Mitch, his son, and the entire staff made this a wonderful stay away from home for the dogs and us. We had room entitled Shakespeare's Retreat; it was spacious, clean,and comfortable. I loved the house itself with all the charming dog motifs; truly, a great place with great people lends itself to a great experience.

Our two dogs are incredibly different and we weren't sure how they would adjust to this new place. However, I think that they rather be at the Paw House Inn in West Rutalnd than back home. From the agility park to their doggy bed in the room to the hiking trails nearby, they had an amazing time and so did we. We were able to spend a few hours shopping in Manchester (1 hr away) and came back to find a sweet note saying that the staff had walked our dogs while we were away. However, the best time was spent at the Inn and in West Rutland. Breakfast at the Inn was simple and delicious and the inn catered to us and the dogs. In Rutland, we were able to go the Pine Hill Trail and we hiked for 2 hours up to the Rocky Pond. With my weak ankles and Piko, an overweight pug, we weren't sure about hiking but we took Mitch's advice and the trail was beautiful.

Thank you Mitch, Ky and staff!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinK99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

275 reviews from our community

Traveller rating
    202
    43
    6
    14
    10
See reviews for
67
126
13
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Maine
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2014

we had a spacious room with plenty of room for two large dogs. Play area for the pups in back. Absolutely wonderful omelet test and gradation recommendations for restaurants. we will definitely return.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bookbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2014

Great place- totally centered around creating a pleasant experience for both human and canine!

The room: We stayed in The Shakespeare Suite, which was two adjoining rooms and a full bathroom. Plenty of space for us and three dogs. Homemade doggy treats on the pillow. Comfy queen size bed and twin daybed with crisp, bright white linens and soft pillows...no problems sleeping at all. Nice handmade dog bed in room, but our dogs think they are people so they didn't use it ;-) The room was warm despite the cold New England air and there were ample clean towels and toiletries. Charming, eclectic furnishings that are typical of B&Bs- I prefer this to the homogenized chain motel decor. The room was quiet with only occasional noises from other guests....which is pretty remarkable considering the number of dogs staying under one roof! Small TV in room with cable, plenty of dresser space. WiFi service worked fine. My only suggestion would be to put another chair in the room so a couple can sit and chat, have cocktails, etc. But this is very minor, overall, the room was quite comfy.

The Inn and Grounds: Historic building with gorgeous, original wide plank floors. Very clean with no doggy odor or doggy hair. Common areas are good places to meet other dog lovers. Common kitchen with fridge, microwave, dishes, corkscrew, etc. Breakfast was delicious, with local vegetables, omelettes to order, fresh fruit, good coffee. Bring slippers, as shoes come off at the door. Mario's Playhouse is a separate building for the dogs when you can not be with them. It has designated runs for each doggy guest, is clean, heated and has classical music playing. I was concerned this would bring back memories of the shelter for our rescue dogs, but they did just fine. I think they sensed this was a safe, benevolent place. Mitch asks you in the morning what services the dogs need and will walk them, feed them, do whatever they need while you are gone. This was incredible piece of mind for us and we were able to get some good skiing in and stop for dinner afterward without worrying about the dogs. No extra charge for this, which made the inn a bargain with our three young, lively dogs. Check out the art park next to the grounds- very cool!

The area: Great ski slopes, thriving arts scene, incredible restaurants. We'll be back in the warmer months to do some hiking. No shortage of fun things to do!

Service: Everyone was very friendly and it was clear they cared abut your experience. Mitch greeted us and gave us a tour of the place and was there to answer any questions we had throughout our stay. Mitch and and Jen live next door and when not at the inn, are available by phone, although we did not need to call them, everything we needed was already there.

Last, but not least...the dogs: Our dogs loved this place. They met other dogs in the fenced in play park and one of our dogs even brushed up on her agility skills on the equipment. Great place to let them run off leash. Yes, there is snow and ice- it is Vermont after all! One of the reviews mentioned that vaccination records were not required, which puzzled me as we were required to show proof that all core vaccinations were current (distemper, parvo and rabies). You are given the option to sign a waiver for Bordetalla (kennel cough) if you choose not to give this vaccine.That may be where the confusion came in, but it demonstrates that the reviewer did not have a good understanding of vaccines. Bordatella is controversial because it has limited effectiveness, and can cause a lot of vaccine reactions. Our Lily has problems with vaccine reactions and we almost lost her after one particularly horrible reaction, so our vet is very careful and selective about the vaccines she gets. I also have done a lot of research on vaccines in dogs, and appreciated the progressive vaccination policy of the Paw House. Rest assured, your dog's health is not in any danger from their policy.


We have traveled all over the country with our dogs and finding dog- friendly lodging is always a challenge. We were extremely pleased with this experience- wish there were more B&Bs like this!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CarolineKNy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2014

Very nice place, beautiful room.
Our dog slept in the bed with us (big king bed) and was very happy to play the ball in the large backyard. He is a rescue and for the first time, he was not stressed out because if staying for a couple of hours in the kennel. Some classical music was playing. We will go back in the summer

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sevparent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 March 2014

We had such a great time at the Paw House in January my husband and I decided to come back for another trip this winer with our 3 Bichons! Both trips we enjoyed skiing at local mountains Killington, Pico and Okemo. All are within 20-40 minutes of the B&B. While out and about we were very pleased with the care given to our pups. During the first trip our dogs made friends with one of their neighbors and enjoyed romping in the yard with him. During other afternoons they played with the owners dog Stanley or just out and about with each other. Every afternoon when we arrived back we had a short note detailing the dogs activity. Mario's house is kennel style accommodations for the dogs but they are spacious with wooden plate forms and available pillows/blankets. Our dogs are used to having the roam of our house when we are gone so at first they weren't very pleased to be left alone but by the end of our trips they were more focused on the treats they got in Mario's House than being left alone and seemed content in their surroundings.

All the staff at The Paw House are very accommodating and genuine. On our first trip Mitch the owner mentioned to us that it's the best business he can have because it's just like having all your friends come and visit and stay with you. The staff was very knowledgeable about the area and gave us lots of good ideas for dining out and area activities. One our second trip all the staff seemed so happy to see us back!

The breakfast at Paw House was awesome! Just what you need to fuel up before a day of skiing. Every morning to start there is a homemade muffin of a different variety each morning, our favorites were Banana with Chocolate Chip and Pumpkin. Followed by the muffin is a fresh cup of fruit, varieties changing daily. Lastly, your choice of at least 3 menu items including omelets, and french toast/waffles/pancakes. I loved the "Vermonter" omelet with cheddar, apples and cinnamon. Several guests also made special requests for breakfast which were easily accommodated for. Although there are separate tables for breakfast we found that we chatted with the other guests each morning.

During our first trip we staid in the Good Dog room, this room had wonderful views of the backyard and a very large bathroom the room was well decorated and very inviting. Our dogs really enjoyed the dog bed in the room as well. Our second trip we staid in The Chase which was just as inviting and very spacious, even including a futon. The website warns dogs that aren't good with steps should not book this room, this is a true statement the steps getting up to the room are steep; our small/medium size dogs had no trouble with the climb.

In the area if you are a foodie of types Rutland has lots of great restaurants to offer. Our favorites were Roots and Table 24. We also enjoyed ding at Kelvin's, Little Harry's and Public House. There are also several great breweries in the area that we visited including Long Trail and Goose Island/Wolavers/Shed. All the restaurants we dined at had great selections of local beer.

We now love this area of Vermont and can't wait to make it back to the Paw House during the warmer months as well next year for another ski trip!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millsboro, Delaware
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 March 2014

We recently traveled from Millsboro, DE to Alburg, VT and back, stopping at the wonderful Hotel Palomar in Philadelphia, PA, with family in Alburg, then back down to West Rutland before heading home. Let me start by saying- we've stayed at a B&B in Annapolis, MD before and had a great experience and this is the first negative review I've ever written.
We arrived 20 minutes earlier than check in time, no one was around so we called the number on the wall and was greeted by Jennifer 10-15 minutes later- only after she checked the mail and got her laundry detergent out of the car. There are no B&B house dogs on site, and the owners live "around the corner". I was hoping to have a few minutes to use the restroom before going for a tour- but there are none available outside of the rooms and Jennifer seemed to be in a hurry. It was extremely hard to get around because there was a sheet of ice from the parking lot to the doors and all the way to the kennel, with no salt or mats down. Also, there was urine and dog feces all over the ground.
We were told we needed to show records (which was expected) but that she would only be there for a minute and had to leave. There is mention in the confirmation email of a waiver for those whose dogs are NOT vaccinated to stay without liability to the owners....what about the rest of the dogs? Vaccinations are not 100% effective, I'd rather they all receive them. It should be clear and up front on the website that you are required to remove your shoes upon entering and the first entrance is still a bit chilly! Not exactly sure why a simple shoe mat for wiping isn't sufficient?? Especially since the dogs do not have to have their feet cleaned. This seems silly since we paid almost as much as our stay in Philadelphia! There are tiny individual tables in the dining area, which isn't the social atmosphere we experienced at our last B&B stay, and dogs are not allowed. I noticed where the wall paper was peeling off a good 2 inch curl as we walked upstairs and some of the paper in the lounge area was applied at a diagonal. Then when we were left to check out the room and tried to shut the door to keep the dogs in, we noticed a gap in the door you can see through and I'm not even sure it would shut all the way! Read the fine print if you're thinking of using the "human towels" for your dog- $20 charge. The dog bed in the room was only big enough for one of our dogs, but they would have slept with us anyway. There are no water/food bowls in the rooms or treats.
I was disappointed that there were no televisions in the kennels like the website says, this would have been a perk for my dogs because I leave the tv on at home sometimes and the sound of human voices seems comforting. Actually, I don't remember seeing a television in the room either. The kennel is a bit colder than in the house, there are hard floors with wooden decks inside and chain link pens, which wasn't what I pictured- but we brought beds and blankets as instructed, so this might have been okay for some. My dogs were freaked out by three large Bichons with nasty attitudes in the first kennel as they walked by and the similarity to the SPCA set up (they are both rescues).
I was really hoping to let them run around in the "fenced in agility playground" but none of the snow was shoveled inside the flimsy looking fenced area or off any of the equipment- and it's not exactly nice powdery snow like you might be thinking, the freeze/thaw cycle makes everything very hard up there! We paid for the room before getting there but after talking over dinner at Table 24 (which was excellent), we decided to drive the rest of the way home that night. We never even received a follow up phone call or email to ask about our stay, but they probably didn't want our feedback. My dogs are much too spoiled to stay at Paw House, they prefer Hotel Palomar where the doormen have treats in their pockets and they can sit on the ottomans next to the fireplace with us at wine hour.

Room Tip: We were supposed to stay in the room to the left of the stairs
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJDVermont, Owner at The Paw House Inn, responded to this review, 8 March 2014
We don't pretend to be perfect and there are always opportunities to improve our services and even our wallpaper. But above all else, ours is a place of kindness and respect. Try as we may, we will never excel at pandering to guests who treat us and other guest's dogs with the disdain demonstrated within this review.

Beyond the inappropriate bashing of other guest's dogs, there are so many petty comments in this review unworthy of response. However, it is important to address a few which may suggest that we are deficient in rendering our services:

First, check in time is 3pm - we make this very clear. If Jen appeared in a rush it is because these people arrived early and demanded immediate service.

Second, our vaccination policies are over the top geared towards safety. We have owned our inn for 13 years. It is because of our policies and cleanliness of our facility that our track record to this point is without adverse health incident.

Third, it is because of guests like this - who openly disrespect others that we have instituted certain protections against abuse of our property. Clearly these people would have no concern for using our high quality linens to clean their dogs instead of using designated dog towels for that purpose. Maybe other hotels don't mind if their high quality towels are used to clean dogs' dirty feet. We do. And that's why we provide baskets of towels for this purpose.

Lastly, our track record for cleanliness and quality of service indicates that we succeed much more than we fail. We very much hope that if you are reading this review with the idea of visiting us that you find the 90% of people who don't agree with the scathing review written above.

Thank you for reading our response.
Mitch and Jen
Owners of The Paw House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Hampshire
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 February 2014

We spent one night at the inn with our two dogs. It was very clean and comfortable. One important note that I think helps keep the place so clean is you do have to remove outside footwear in the mudroom so remember to bring slippers/sandals for inside. We had the "Shakespeare" suite which consisted of two rooms/2 beds (queen and day bed) and a bath. The beds were very comfortable and clean as was the bathroom. This suite is upstairs and at the end of the hall which felt more private. We thought our dogs would be spooked by the stairs but they were just fine and quickly made themselves at home. They have a guest kitchen you can utilize at anytime in addition to a homemade breakfast that is included which was good. We did not think this was the ideal time of the year for a first visit as we are not skiers and there was little to take advantage of having stayed 1 night but hiking the trails in better weather would have been fun. There is a separate small building where the dogs are assigned their own kennel/spacious run if you want to leave them while you go out to dinner or other activity. There were no locks/keys issued on the kennels or the the building itself so we were nervous leaving them there unsupervised at night especially. During the day, for set hours, there is supervision. We did wind up leaving them at night for a quick dinner and they were fine but you are trusting the people around you that you do not know. That part made for an uneasy dinner out. The fenced in yard is more than adequate although others described it as much larger than I would. The dogs enjoyed romping in it and the fence is 5 foot high so even with our jumpers it felt safe. We never met the owners but the the two women we did meet were very nice. If you enjoy traveling with your dogs this place really welcomes them with open arms.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islandbreezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Rutland
6.4 mi away
Best Western Inn & Suites Rutland-Killington
3.7 mi away
Comfort Inn Trolley Square
3.3 mi away
Holiday Inn Rutland/Killington
Show Prices
Show Prices
Show Prices
3.4 mi away
Hampton Inn Rutland/Killington
3.5 mi away
Days Inn Rutland/Killington Area
3.5 mi away
Quality Inn
Quality Inn
#7 of 12 in Rutland
3.0 of 5 bubbles 240 reviews
Show Prices
Show Prices
Show Prices

Been to The Paw House Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Paw House Inn

Property: The Paw House Inn
Address: 1376 Clarendon Ave, West Rutland, VT 05777-9481
Region: United States > Vermont > West Rutland
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in West Rutland
Price Range (Based on Average Rates): ££
Number of rooms: 8
Official Description (provided by the hotel):
A beautiful and unique Bed and Breakfast/Hotel that caters primarily to dog lovers and their dogs. ... more   less 
Also Known As:
The Paw House Hotel West Rutland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing