We were disappointed with our experience of customer service. Unfortunately, we had to cancel our stay after a medical emergency within 48 hours of our anticipated stay. Calling to cancel during a very stressful time, the person on the phone was very insensitive and told us that there was a "waiting list" for the room and that they were fully booked, insinuating that this was very inconvenient for them and that we would be charged, which we knew of course. The demeanor of the person on the phone only added to our stress. Finally, we had luckily purchased travel insurance but had questions regarding it, and had to call 4 times, each time being told we would be called back and never being called back. Finally, on our fourth call someone answered our simple question. Very disappointing.
- Official Description (provided by the hotel):
- Escape to the heart of the Green Mountains at our Vermont bed and breakfast. Warm hospitality await you at the Inn at Weston, located in the quaint village of Weston in Southern Vermont. Relax and unwind in one of our 13 elegant guestrooms. Enjoy strolls through the village with it’s waterfall, shops and galleries. When you return from exploring the area, retire to our gardens or the deck and gazebo with a glass of wine. Finish your day with a romantic candle-lit dinner by our talented chef in our elegant dining room featuring live piano music nightly. Plan your romantic getaway in Vermont today! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your The Inn at Weston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Inn At Weston Hotel Weston
- Weston Inn