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“Good for a stop over”

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Holiday Inn Express & Suites White River Junction
Montreal
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Good for a stop over”
Reviewed 24 August 2014 via mobile

On the way back from rockport i stayed at the Holiday Inn Express & Suites White River Junction. This stop was was not a planned stop but we were all tired and needed rest. Luckily they had room for the evening. The rooms was clean, maybe a little humid which was addressed after i started the air conditioner.

The free hot breakfast was not very appetizing. Lastly, for the stay i found the price was a little high for the quality of the hotel.

Stayed August 2014, travelled with family
Helpful?
Thank Dennis_M99_MTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites White River Junction, responded to this review, 8 September 2014
Dear Dennis_M99_MTL,

Thank you for taking the time to share your comments with us. It is nice to know that our rooms were sufficient enough for your needs. However, kindly accept my sincerest apologies if you did not completely enjoy the breakfast served. We take all reviews negative or positive very seriously and your comments will help us tremendously improve.

Best Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 August 2014

This hotel is located at the junction of I-89 and I-91. However, it is far enough off the highway to be quiet. The hotel relatively new and everything is in good shape. Rooms have small fridge, microwave, Keurig coffee maker, etc. Breakfast included little cheese omelettes, sausage, fruit, yoghurt, etc. Small fitness room with three machines, but no pool. Coffee, teas, fruit, cookies seem to be available all evening. Only complaint was a $150 "early departure" fee if you have a change in plans.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BobNepean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014 via mobile

This was our first night stop, as part of a two weeks long trip.
This hotel was a great start, the room was large and very clean, the stuff was friendly and helpful, (towels were brought up upon request within minutes), and the included breakfast was great.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank limoryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
176 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 August 2014

We stayed one night in this hotel. It was raining like crazy when were there so the underground parking was a real plus. The desk clerk upgraded us to a third floor suite which was an unexpected bonus. It was a large loft-like space with skylights and dormer windows. It had a king bed, large sofa and chair, two televisions, a kitchenette and a desk under the skylight. While the space was large and pretty clean, there was just of hint of wear to everything. It was too rainy to go to the Shaker village nearby so we stayed in and did our laundry after 5 days on the road. There are two laundry areas so that was very convenient. The breakfast was good and the dining area was clean. I'm still not sure if I would stay again. Nothing was glaringly wrong but it just seemed a bit tired.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 14Art14Trout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, New York
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 August 2014

Four of us had separate rooms, the in-room HVAC blew air but no cooling. My room looked straight into the entry structure roof. This made for an uncomfortable night's rest. We reported this to the front desk, all we received was a, "thank you". The WiFi was spotty at best. The pool was across the parking lot at their "sister hotel". This lack of reliability will have me take Holiday Inns off my list. When traveling and tired, we need reliability in the services.

  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Jerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites White River Junction, responded to this review, 24 August 2014
Dear Fischetg,

Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the room amenities encountered and level of customer service received. I have taken note of your comments and have shared these with our management team for the purpose of bringing improvements needed.

Again, I do apologize and regret that this impacted your experience at our hotel. I hope that the next time you come through, you give us another opportunity to better serve you.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 July 2014

Stayed here on a road trip stop over with my family. It was everything we needed. There is a super cute and clean pool at the hotel across the way that they share. The front desk staff was very nice. The breakfast was a nice touch, we were late getting there and the hostess made sure we were happily full before taking stuff away. Shower had nice pressure and A/C worked well. The very best part however was the bed! Best sleep on the road so far. Good pillows too. I would totally stay again.

Room Tip: get the highest floor to avoid noise overhead
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kareika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 July 2014

I admit, I didn't have high expections of the hotel. I really just needed somewhere relatively inexpensive to stay with my family for a single night before dropping my son off at camp. The room was very clean, the bed and pillows were surprisingly comfortable and the shower was fantastic. The staff was friendly and helpful. Last year we stayed in Hanover at one of the boutique hotels -- nice location, but given the savings at the Holiday Inn Express, we will plan to return to White River Junction next year and simply drive into Hanover (less than 10 minutes away) to enjoy the restaurants and shopping.

Room Tip: We could hear people walking in the room above us, so you may want to pick a room on the top floor.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites White River Junction

Property: Holiday Inn Express & Suites White River Junction
Address: 121 Ballardvale Dr, White River Junction, Hartford, VT 05001 (Formerly Holiday Inn Express Hotel & Suites White River Junction)
Phone Number:
Region: United States > Vermont > Hartford > White River Junction
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in White River Junction
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites White River Junction 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites White River Junction, VT is just what you need when you're on the move! Conveniently located at the junction of Interstate 91 and Interstate 89, this 100% smoke free, newly renovated hotel is the perfect place to call home while traveling on business trips, family vacations, or for the long term visitor to the Upper Valley. Located in close proximity to local businesses, including Dartmouth College, Dartmouth Hitchcock Medical Center, VA Hospital, Timken Aerospace, Tele Atlas, King Arthur Flour, and Thermal Dynamics, other area attractions include Quechee Gorge, Simon Pearce, Montshire Museum, as well as Killington, Okemo and Sunapee ski mountains. Our finely appointed guest rooms feature microwaves, mini-fridges, kitchenettes, free high-speed wireless Internet, access to our guest laundry facilities, business center, 24 hour exercise room, underground parking, free Express Start breakfast, and much more. The White River Junction Holiday Inn Express Hotel & Suites' central location allows guests to visit both Vermont and New Hampshire attractions, including ski areas, fall foliage tours, state parks, tax free shopping, and museums. Guests can lounge by the fire in our beautiful great room, or stretch out and relax in our spacious guest rooms. We're here, ready with all you need to make your trip to White River Junction a success. We are the Holiday Inn Express. Welcome! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites White River Junction
Holiday Inn White River Junction
White River Junction Holiday Inn

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