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“Very clean and convenient location”

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Sonesta ES Suites Burlington
Ranked #1 of 4 Hotels in Williston
Portland, Maine
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very clean and convenient location”
Reviewed 30 September 2013

Stayed with three other people for two nights on a weekend they were fully booked. Rooms are in good condition - either recently renovated or the cleaning staff is even better than I thought. I have spent a LOT of time in hotels so am one of those people that uses a handi-wipe on the remote / phone before using. My room was exceptionally clean. Kudos to the Housekeeping staff. Kitchen has newer appliances than my house and was ell stocked. Pool is nice and ADA accessible. Breakfast is ok - demand was high with people sitting on anything/everything. Front desk staff was extremely kind and helpful but running ragged. I would stay again and recommend. One note - there is not enough room for a roll-away or air mattress. If you plan on bringing folks who do not wish to share the bed/sofa, book a second room.

Room Tip: Rooms accessible only from outdoors, located down a path / around a building. (Important to note if...
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  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank bythesea107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Montreal, Canada
Level Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 September 2013

We stayed for a weekend and really enjoyed it. It's a really nice place even if the outside of the buildings would need a fresh coat of painting. But our studio suite was very clean and had everything to cook and a fireplace. The breakfast room in the main building is lovely and the breakfast buffet was great. The staff is very friendly Unfortunately, we only stayed for one night but it would have been worth staying longer. I would certainly recommend the place!

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Laurence_Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 September 2013

We stayed on the weekend of September 14th. Since we live in Canada and our main purpose was shopping, we had some packages deliver to the hotel. The front desk staff gave us our packages at our arrival. The hotel was very clean and has coffee and tea available at the front desk. Wifi has an excellent signal, even in the parking lot. The breakfast was good, some variety.
Staff was helpful, and the room was great and equipped with fridge, microwave, stove, etc. We had a good stay and definitely recommend this hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mariela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

A great hotel on the outskirts of Burlington with clean rooms and facilities. A big plus with a pool and fitness center. Very comfy with my two children tagging along on a little business after recreation vacation! Staff were all super friendly.

Room Tip: I mentioned my triple A membership and they upgraded us to the large handicap sweet with a kitchenet...
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cimartsmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
massachusetts
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 August 2013

All this hotel needs is new furniture, updated amenities, and new decor. They clearly upgraded the kitchens to match the RI standard, but the rest of the room isn't so great. Really dark, dreary and not fresh or terribly clean. This is a pet-friendly hotel so not sure if they use all rooms for those travelling with pets, but there was a stale odor in the room. But, the staff was quite friendly and helpful, I just recommend brightening up the rooms a bit.
Pros: friendly staff, decent kitchen setup, good location, decent breakfast (although they ran out before the 9:30 cutoff so I only had 1.5 cups instead of my usual 2), quiet rooms (except for the AC blower).
Cons: dingy rooms and furniture, couldn't control the AC temp other than to turn it on/off (too cold for sleeping), small bed with not great mattress, found an ant in the kitchen, soap bar disintegrated in the soap dish (!?!?!?) - wierd and disturbing. As much travelling as I do, I've never seen the bar of soap turn to a paste-like substance. All I could think of was that there was bleach or another chemical left in the soap dish that interacted poorly with the soap. I rinsed it out and it didn't happen again. Also, the tub started to fill while I showered - yuck. I made sure the drain was open but it kept filling. Need a little drano perhaps.
Would I recommend it - if you're going to simply sleep, yes. If you're going to spend a week....not really. I would only stay there again if I know it's been remodeled. The room rate was pretty outrageous for the night - $239. But everywhere else was totally booked. Getting into Burlington or onto the highway is a snap.

Room Tip: Ask if the room is used for pets.
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  • Stayed August 2013, travelled on business
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Helpful?
1 Thank 82sammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Sonesta ES Suites Burlington, responded to this review, 16 August 2013
Thank you for taking the time to give our hotel some feedback. I will get together with the appropriate departments to tackle some the issues you experienced. I am happy to see that you enoyed our breakfast and had a good experience with our staff. We appreciate your feedback and hope if you are in the area again, you will allow us to serve you. Happy travels!
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East Orange, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2013

I have stayed here at least 3 times over the past couple of years. The staff at the hotel is always very attentive here, from booking a taxi for an early morning flight to the BBQ night dinner they provided during the last trip. The food is the best of any residence inn I've stayed at! Although it is an older style residence inn (separate house buildings rather than one big building), everything is very clean and well-maintained at this property. While it is a little bit outside of Burlington, I would definitely stay here again in the future. Very pleasant stay!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank 226christian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Sonesta ES Suites Burlington, responded to this review, 16 August 2013
Thank you for taking the time to write a review. I am thrilled to see the staff was able to assist you with your needs. I'm also happy to see that you enjoyed our BBQ night during our Evening Social. During the summer, this is always a popular event and I am glad you were able to experience it. I appreciate the fact that you have stayed with us multiple times and you always return. Everyone here looks forward to your next return!
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Northampton, Massachusetts
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 August 2013

We just spent a long weekend here. There were four of us so they upgraded us to the Penthouse Suite. It was nice and roomy. Chris, at the front desk, is a gem. He was very helpful and great to talk to. The breakfast buffet provided more than enough choices for a complete meal. This is, however, one of the older Residence Inns that we have stayed at. Overall, it was a pleasant trip.

Room Tip: Rooms in the higher numbered building are further away from the road and are quieter.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank littleome522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Sonesta ES Suites Burlington, responded to this review, 16 August 2013
Thank you for taking the time to share your recent experience at our hotel. I am happy to see that you were able to enjoy your upgrade to our Penthouse Suite. I am also glad that you were able to take advantage of our complimentary breakfast. It is always fantastic to see our guests having great interactions with our employees! I have shared your kind words to our staff and hope we will be able to serve you again in the future!
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Additional Information about Sonesta ES Suites Burlington

Property: Sonesta ES Suites Burlington
Address: 35 Hurricane Ln, Williston, VT 05495-2071
Phone Number:
Region: United States > Vermont > Williston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Williston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sonesta ES Suites Burlington 3*
Number of rooms: 96
Official Description (provided by the hotel):
The Sonesta ES Burlington, VT has all you need to rest, work and play. Located just a short distance from Burlington International Airport, this upscale, extended-stay hotel in Burlington, VT offers spacious suites with full kitchens, free wireless Internet, a heated indoor pool & whirlpool, 24-hour fitness center (guests also enjoy access and classes at the nearby Sports Edge fitness facility) and a complimentary daily breakfast buffet. A short drive to Stowe, Sugarbush and Smuggler's Notch, it's easy to enjoy four seasons of outdoor activities such as hiking, boating, fishing, skiing and skating. Cruise Lake Champlain on the Spirit of Ethan Allen or the Lake Champlain Ferries, or visit ECHO Lake Aquarium, Shelburne Farms, and the Ethan Allen Homestead instead. ... more   less 
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Also Known As:
Residence Inn Burlington/Williston Hotel Williston
Residence Inn Williston
Williston Residence Inn

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