I was there with a group of 11 other ladies for a bachelorette trail ride on Saturday. The ride was scheduled for 7:30PM. We had received an emailed reservation that Wednesday, and had given them a credit card to finish the reservation. Wanting to confirm the reservation, we called Ron multiple times on Thursday, Friday and Saturday, to no avail, so we were only able to leave voicemails. We never got through via phone, ever. That should've been a warning.
Entering the farm there are 2 emaciated and very sick-looking horses in a pen, surrounded by shoddy buildings. The house itself seems to be ok. There were 5 dogs who greeted us when we entered, they all had ticks and some were limping. We arrived 15 minutes early and waited.We waited until 8PM and still no one came. We called multiple times, and it went straight to voicemail every time. Suddenly, a truck barreled up the road--Ron jumped out and immediately started yelling at us, accusing us of not being at the right place and angrily complaining that he had waited this whole time for us. He claimed that we should have followed the directions in his email, but we hadn't received it. Despite his very harsh scolding, we responded nicely and mentioned that we followed the directions that listed on the farm's website because we couldn't get a hold of them over the phone to confirm. (We followed the only directions given on the website--why wouldn't that have led us to the right place?) He kept insisting that it was our fault and then said that "we should come have fun with him on the horseride". We were all shocked at his anger. Because of his awful attitude, we decided then and there to leave, so we told him politely that. He huffed and drove back down the driveway. We got in our cars and realized he had stopped halfway down the driveway, blocking us on his property! We walked up to his truck and he told us that we would be charged either way for the ride, so we might as well do it. We firmly said no and asked him let us go--and cancelled our credit card.
It was a very strange and unwelcoming experience. Despite the "rescued horses", I wouldn't ever recommend this farm to anyone because of the horrid attitude that we were greeted with. If Ron had reacted to this situation with respect and politeness, he might have gotten us as customers--maybe as repeat ones. It is his loss.
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