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Hilton Garden Inn Blacksburg
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Reviews (734)
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All reviewsgreat hotelvirginia techbusiness triphot tubmy daughtertop flooreasy accessfront desk staffwould definitely stay here againomeletstaff was very friendlyfree breakfastcookiespleasant stayclean roomsindoor poolin town
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529 - 534 of 735 reviews
Reviewed 21 March 2014

My particular room smelled a little moldy. The A/C unit only put out cool air and it was 25 degrees the nights I stayed, I had to ask for blankets. Over-all the room was clean, except for mildew around the bottom of the shower unit. Staff very nice and accommodating.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Hope T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

Everyone was pleasant and very helpful. Breakfast and bar area very clean and spacious. rooms were clean and fresh. fitness center and pool very nice. Staff went out of the way to make sure everyone was taken care of. Coffee, Tea and hot chocolate complimentary! breakfast was reasonable and pleny of selections to choose from. overall an excellent hotel!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

The hotel conditions reflected very high traffic and wear. Some examples included peeling wall paper, old carpet along with missing floor trim. I alos had security concurs with the room door failure to properly swing all the way shut and latch upon entry and exist. I found myself having to pull and push the door hard to ensure proper latching. The hydralic cylinder on the door closure mechanizism caused considerable waiting and waiting when entering or leaving the room and then i had to push and pull hard on the door to finally get it to latch.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank N M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIbburg, General Manager at Hilton Garden Inn Blacksburg, responded to this reviewResponded 6 March 2014

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the condition of our property. We are in the final stages of renovations which will be completed later this month. We will take your comments under consideration as we continually work to improve our guest experience. Again, we apologize for the inconveniences and we hope you will consider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014 via mobile

We checked in late and were ready for a warm shower and comfortable bed. We were very satisfied with our room!

We received exceptional service at this location. Special thanks you to Phillip(?), the FOM for assisting and correcting the billing error due to communication.

Hotel is located only a mile away from Virginia Tech. We will be definitely back to Hilton Garden Inn Blacksburg!

  • Stayed: February 2014
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Thank sararm77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIbburg, General Manager at Hilton Garden Inn Blacksburg, responded to this reviewResponded 6 March 2014

Thank you for taking the time to share your experience with us. We value guest feedback and I'm pleased to hear that you enjoyed your stay with us and that Phillip was able to assist you. Thank you for staying with us and we hope that we can accommodate you again should you return to Blacksburg.

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Reviewed 23 February 2014

I was in Blacksburg on businesss at Virginia Tech for two nights. As with all HGI hotels, this hotel was exceptional. The room was exceptionally clean, well appointed, comfortable and inviting. The restaurant downstairs was great. Each night I enjoyed a great meal (one night a simple yet tasty burger, the second night a bowl of noodles topped with steak).

The location in relation to VT make it a great choice.

Anymore when I travel, HGI hotels are the default first hotel I look for. They are all exceptional, just like this one.

  • Stayed: February 2014, travelled on business
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Thank TennesseeFamily41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIbburg, General Manager at Hilton Garden Inn Blacksburg, responded to this reviewResponded 6 March 2014

We are pleased to hear that you enjoyed your stay with us and we want to thank you for your loyalty to the HGI Brand. I am glad to hear that the accommodations were what you have come to expect from our brand and that you enjoyed dining with us. Thank you for staying with us and it would be our pleasure to serve you again should you return to Blacksburg.

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