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“Friendly and Outstanding Service”

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Hampton Inn Washington-Dulles Int'l Airport South
Ranked #1 of 14 Hotels in Chantilly
Certificate of Excellence
GreenLeadersGold level
Reno, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly and Outstanding Service”
5 of 5 bubbles Reviewed 28 October 2013

We had been visiting family in the Washington area and stayed here the night before a very early flight home from Dulles. From the moment we walked in, the personnel were super friendly! Alex at the front desk arranged for our early morning shuttle, so we decided to return our rental car that afternoon not at 4:00am the next morning. He then arranged for the shuttle to pick us up at the rental car place that afternoon and gave us ideas for area restaurants that delivered to the hotel. We have stayed at many Hampton Inns, but this one was outstanding in its friendly service! We would stay here again!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buffie0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Plano, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 October 2013

Very friendly staff, especially front desk and shuttle service. They went beyond their way to assist us in our planning and guiding us to where we had to go. The area is heavily under construction and I would suggest checking with the hotel before going.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Payam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brevard, North Carolina
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

My only beef is the traffic getting from Dulles to the hotel. Otherwise, it is very convenient. While the setting is not exactly picturesque, once inside, the hotel lived up to all of our expectations. The staff was unfailingly polite and helpful. We had just flown in from Frankfurt, Germany, so being greeted in a friendly and professional manner was great. The room was clean, fairly spacious, particularly after some hotel rooms in Europe, and, best of all, everything worked! The wi-fi, the AC, water pressure in the shower, everything was great and gratis. The standard Hampton breakfast was very good as was the staff attending the breakfasters' needs. Overall, I can't find anything to be critical about. I hope I am not going to get Alex, the night clerk, in trouble but he actually hid a couple of chocolate chip cookies for us while we went to dinner. He said that there was no way that any would be left over when we returned. Anyway, it was a nice touch by a friendly guy. Overall, we had a very nice experience at this hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigO8479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonDullesSouth, Manager at Hampton Inn Washington-Dulles Int'l Airport South, responded to this review, 29 October 2013
Hello BigO8479!!

Thank you for your valuable feedback! We love hearing from our guest and we are sincerely delighted that you had a great experience with us during your last visit!
I am happy that you got the opportunity to experience some of the unique items that make our hotel such a great value. I will certainly pass on your comments to Alex (and no he won’t be in trouble) as he truly enjoys hosting our guests.
We look forward to welcoming you back again sometime soon and hopefully there won't be as much traffic.

Leandra James
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
altoona, pa
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

My wife and I stayed here the night before we departed for California on a Park and Fly package deal. I have to say that this was the best Park and Fly hotel we have ever stayed at. The accomodations were nice and clean. The included breakfast was the also the best we have experienced. The breakfast offered some hot items such as scrambled eggs, sausage and bacon along with more traditional contenental breakfast items. We stayed and parked for less than $100.00 which we think was an excellent value. We will definitely look at this property again in February for our next trip.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lref1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trenton, United States
1 review
5 of 5 bubbles Reviewed 18 October 2013

Hotel staff, the breakfast, shuttle services and the price were outstanding. Our family was in town for a wedding and everything went well. Our rooms were close and all well maintained. I would definitely stay here or at another Hampton again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Zara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, Maryland
Level Contributor
166 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 18 October 2013

perfect location for easy in and out of the DC area and Dulles Airport. Park and Fly went perfectly. Pleasant driver was very informative and offered additional services. Very clean room. Front desk recommended area restaurants and offered shuttle service or menus for ordering in. Breakfast was presented attractively and was monitored for cleanliness and refills of product. I would definitely recommend this hotel when in the Chantilly/Dulles area.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dee8306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Appleton, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

2 buses with WI residents to Washington, D C....with the US govt shutdown! We could not have
planned that at all. Our Hampton Inn stay for 4 nites was great; wonderful service,food,hospitality & comfy beds after touring all day. Personally, Hampton Inn or another Hilton property is our choice for all hotel stays...I find their service EXCEPTIONAL!!!!! The staff at this one was EXCEPTIONAL! We were very pleased our US Rep personally gave us a tour of the war memorials & a VIP tour of the capitol...which we did not think we would get to see except from
the street. When in theWashington, D C area I suggest the Hampton Inn at Washington Dulles
Airport. Keep up the great work!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonDullesCascade, General Manager at Hampton Inn Washington-Dulles Int'l Airport South, responded to this review, 21 October 2013
Thank you so much for taking the time to write a review about your stay here at the Hampton Inn Dulles South. I am so glad to hear that you enjoyed your stay and that our staff provided excellent service. That is always our goal. We look forward to welcoming you back to the Dulles Airport area again sometime soon.

Leandra James
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Washington-Dulles Int'l Airport South

Property: Hampton Inn Washington-Dulles Int'l Airport South
Address: 4050 Westfax Dr, Chantilly, VA 20151-1546
Phone Number:
Region: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Chantilly
#1 Family Hotel in Chantilly
#1 Romantic Hotel in Chantilly
#4 Business Hotel in Chantilly
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Washington-Dulles Int'l Airport South 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
The Hampton Inn Washington Dulles Airport South Hotel is located just 12 minutes from Washington Dulles Airport. This Hampton Inn Dulles Airport hotel is situated in the heart of Chantilly in Fairfax County, near the Herndon Reston community. ... more   less 
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Also Known As:
Hampton Inn Washington-Dulles Int`l Airport South Hotel Chantilly
Hampton Inn Chantilly
Chantilly Hampton Inn

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