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“Great location!”

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Omni Charlottesville
Ranked #5 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location!”
Reviewed 24 April 2014

The Hotel is in a great location. It is the end of the outside mall. Great food and shopping. The staff upon check in was friendly and very helpful. The bell man told us all of the great restaurants in walking distance. They have a indoor and outdoor pool which was open. The room are clean and spacious. Check in was quick. The bathrooms are a little tight. Would highly recommend this hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
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English first
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 April 2014

We enjoyed the location of the Omni hotel at the end of the mall and a short distance to the University along with local attractions. The hotel was clean and incredibly quiet with a friendly staff. The morning breakfast was one of the most comprehensive that I have experienced for some time. Catered to those with food allergies along with excellent quality on standard food. Well done Omni!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank PaMpm27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 April 2014

This hotel was offered to me by an Expedia representative as a 4 star property with pool and relevant services. However upon arrival it was clear that this hotel was understaffed and lacked the facilities that are typical of hotels in that class. There was no door side greeting, the front desk was curt and un-friendly, and the restaurant was severely lacking as well as charging more then double for breakfast food items that could be purchased at restaurants nearby.

On one of the days of our stay, it was raining and we asked for an umbrella. The front desk clerk looked at me weird, before going to the bell stand to get a wet broken umbrella.

The pool was very small and not suitable for lap swimming.

The hotel is in need of an upgrade to both the decor and service to be a true 4 star property.

Stayed April 2014, travelled with family
Helpful?
1 Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlottesville, responded to this review, 22 April 2014
Thank you for sharing the experience at the Omni Charlottesville Hotel. We feel terrible for the challenges you had during your visit to our property. Out team has reviewed the comments and we are working on steps to improve on the areas mentioned. If there are any additional comments or questions you may have regarding your stay, please feel free to reach out to us directly. Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MEDFORD
2 reviews
Reviewed 21 April 2014

This hotel even went as far as getting the night security person to make and deliver coffee at 4 am before we left for the airport. The customer service at this hotel is amazing. Very clean and modern. I only did the breakfast buffet at the resturanunt but it was outstanding. I was here on business but the hotel had lots of families staying there at the time.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank JEFF K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonial Heights, United States
1 review
Reviewed 21 April 2014

We always stay here because of the cleanliness of the hotel and its location to the shops and UVA. Staff is always friendly and responsive. Complimentary Breakfast beverages in AM always arrived on time. Ordered a late night snack for my daughter and it only took about 15-20 minutes for it to arrive to the room.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldie, VA
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 April 2014

Just returned from a 3 night stay at the Omni. The location is wonderful, you can exit the hotel right at the end of the pedestrian mall. The hotel is overall very nice, lobby is attractive and the staff is very friendly and helpful. The rooms are average, nice but not exceptional and the bathrooms are very small. The beds are full size as well, surprised not Queen size. There is a small fridge, hair dryer and coffee maker but only two drawers so my sons lived out of their suitcases. There is a large parking garage on the premises which is a rare commodity in that area I was told. In order to get free wi-fi you need to join their Omni club or the cost is $10/day. There is also no complimentary breakfast/snacks like in other hotels. The indoor pool is on the small side, hot tub is larger and it was packed with kids while we were there. There is an outdoor pool as well so when that opens I am sure it will help to solve some of the issues. We were woken by a maid that knocked on our door at 8am to clean the room so that was not pleasant on our vacation. I told the front desk staff and the were very apologetic. Despite our joining the Omni club we still were charged for wi-fi so had to have this situation handled as well. Some minor issues overall but an enjoyable stay. The cost was pricey so that is our only real complaint but we would probably look for a hotel with more amenities for our family should we return to Charlottesville. You definitely pay for the good location.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lrgay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United States
2 reviews
Reviewed 21 April 2014

Excellent location for our planning meeting. Out of town guests can park their vehicle (free parking) and not have to move it for the whole time. Restaurants, stores, coffee houses, movie theater, and ice rink are all within walking distance in the downtown Charlottesville Mall. The hotel is very nice, clean and comfortable.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Charlottesville

Property: Omni Charlottesville
Address: 212 Ridge McIntire Rd, Charlottesville, VA 22903-5042
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Charlottesvill...
#2 Romantic Hotel in Charlottesvill...
#2 Business Hotel in Charlottesvill...
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Charlottesville 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Omni Charlottesville Hotel Charlottesville
Omni Hotel Charlottesville
Charlottesville Omni Hotel

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