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“An excellent hotel well-located.” 5 of 5 bubbles
Review of Omni Charlottesville

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Omni Charlottesville
Ranked #5 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Norfolk, United States
1 review
“An excellent hotel well-located.”
5 of 5 bubbles Reviewed 17 June 2014

This hotel is at the end of Main Street, Charlottesville's pedestrian mall, with one exit opening directly onto the mall. It has a beautiful atrium and well-appointed rooms with generous amenities. The staff are friendly and provide excellent service. There is an adjacent parking garage in which you can self park or pay for a valet. The elevator goes directly to the hotel lobby, so it is safe to self park. Email was free, though it required a different sign-in when quests are in the conference rooms. The conference rooms were comfortable and well-appointed. I did not eat in either restaurant, but the conference provided a cocktail reception, buffet breakfast and a lunch, both of which were excellent from a food and a server standpoint.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Mary Louise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
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  • English first
  • German first
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English first
San Francisco, California
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I've been to Charlottesville a number of times for work but this was my first stay at the Omni. I can't believe it took me so long to try this hotel! Although it is further from my business point, the Omni makes up for it in neighborhood and staff. There is a lot to be said for being able to come back to this hotel at the end of the day, park your car, and just wander out along the blocks of pedestrian street to socialize, shop, eat, and drink. Or head the opposite direction to hang out in the university district. If you prefer to eat healthy/organic, there is a Whole Foods and a Trader Joe's ~ 10 minutes away. I was here from a Wednesday through a Monday, so had both the week night and weekend experience. The front desk staff was hit-and-miss with helping me extend my reservation by a few days, but eventually I asked the right person and it worked out fine. If you like to walk or run for fitness, this is a better location than the other hotels I've tried...head east to the Rivanna River Trail (~1.8 miles) and run your heart out! The bed was comfortable, and the noise level from the surrounding rooms was OK most nights (earplugs helped). Two suggestions for hotel management: (1) invest in some decent desk chairs for those of us who actually need to work while staying in your hotel. I am 5'8", and the non-adjustable and non-rolling recycled dining room chair that serves as a desk chair was so low that the desk was roughly level with my armpits. A few pillows stacked on the chair solved that, but really? (2) Take it easy on the AC blowing in the bar and restaurant. If it is blowing hard enough that the plants are swaying, consider how comfortable this can this be for your patrons? Twice I tried to visit the bar and restaurant (the second time with a light jacket) and both times had to pack up my food and drink and take it back to my room. I think with a scarf it would have been OK. Brrr. Bottom line, though, is that this was a great first stay, and I will try the Omni Charlottesville at least one more time!

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jen335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlottesville, responded to this review, 27 June 2014
Thank you for your positive comments about our staff and other aspects of the hotel. We have researched your reservation and made note in your Select Guest profile to include an office chair for your future reservations. Thank you for taking the time to join the Select Guest program! We hope you enjoy all the perks of the program, such as tracking all your preferences including newspapers and special request items that enhance your stay.

Thank you for your suggestions regarding the A/C in the atrium. We are currently trying to find a solution for this issue. We are pleased that you chose the Omni Charlottesville and we hope to become your go-to hotel in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgeway, United States
2 reviews
5 of 5 bubbles Reviewed 16 June 2014

Always a pleasure to stay at this hotel! The Omni has great service, beautiful accommodations and is located right on the Downtown Mall. Wonderful place to attend conferences and seminars. I've attended conferences here and training sessions and have been fully rested. The food is terrific.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, United States
1 review
5 of 5 bubbles Reviewed 16 June 2014

This hotel takes the time to attend to your smallest needs and details to make sure that your stay with them is more than just good...they want it to be perfect! I am impressed with the level of detail that they take to not have you worry about your accommodations. Friendly staff; great prices; clean rooms; awesome location and most of all great nights sleep!

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berwyn, United States
1 review
5 of 5 bubbles Reviewed 15 June 2014

We were pleasantly surprised to find a three block area of restaurants and shops just behind this hotel. All of people that we came into contact with at this hotel were polite, professional and they went out of their way to be helpful. Although a bit corporate in its appearance, we had a wonderful experience at this hotel and felt personally taken care of.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Shari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, United States
1 review
3 of 5 bubbles Reviewed 12 June 2014

The Front Desk Clerk blamed us on noise that did not originate from our room. He was like a hound dog on us. The loud sounds were coming from a wedding party next door. There was a guy who could not walk and 2 others who could barely walk. This dude was like the nazi agents of the Omni. I party, but I'm respectful, and did nothing to receive this treatment from this Front Desk Clerk.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Allen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlottesville, responded to this review, 17 June 2014
Thank you for taking the time to review our hotel. I want to offer my sincere apologies for the inconveniences you encountered and hope you will believe me that this type of service is an exception and certainly not the norm. We take great pride in offering the best service and hospitality in Charlottesville and regret that this situation was not handled in a different manner. Our Director of Security and Front Office Manager are conducting training with our Front Desk and security teams to ensure matters such as this are handled correctly in the future. Please do not hesitate to reach out to us directly should you like to talk about your experience further. Thank you for staying at the Omni Charlottesville Hotel. We hope to have the chance to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2014

I was very satisfied with my stay. The entire staff was very friendly and attentive. When I first arrived, they even allowed me to view 2 different rooms before I decided to stay with the accommodations for the disabled room. I found the room to be too warm for my liking. Although the thermostat allowed me to set it as low as 60, the hallway was much much colder and I doubt my room ever got below 74. It is obvious that this needs to be upgraded but the staff dud the best they could do with what they had as far as the ventilation system goes. I received prompt attention daily regarding the problem and Thomas at the front desk even went so far as to send me a fan, a 6 pack of bottled water and later that evening, I received a complimentary bowl of fruit and two more bottles of water. Every time I passed the front desk, Thomas and others asked me whether the problem had been resolved. I told them I was more comfortable. On my last visit to the Pointe for breakfast, the man who appeared to be in charge at the restaurant gave me perfect directions to Bodo bagel because I enjoyed them so much. With all of this being said, I would love to return to this hotel again. The area is beautiful and the hotel is top notch with the exception of the AC.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank loria223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Charlottesville

Property: Omni Charlottesville
Address: 212 Ridge McIntire Rd., Charlottesville, VA 22903
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Charlottesvill...
#2 Business Hotel in Charlottesvill...
#2 Romantic Hotel in Charlottesvill...
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Charlottesville 4*
Number of rooms: 208
Reservation Options:
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Also Known As:
Omni Charlottesville Hotel Charlottesville
Omni Hotel Charlottesville
Charlottesville Omni Hotel

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