I stayed here for 2 weeks to attend a course at the Army JAG School. Most of the hotel staff is extremely helpful, including those who work the front desk, and especially the ladies who prepare and serve breakfast. They are the best part of this place! Theoretically, one benefit of this hotel is the Manager's Social (aka dinner) that occurs Mon-Wed evenings. However, the person who runs the evening food service is inattentive, unresponsive, and essentially goes and hides in the kitchen or elsewhere during the meal. He does a poor job bringing out more food, and usually doesn't bring out anything close to what was on the menu for that day.
I stayed in a one bedroom which was roomy and comfortable. However, the room was not as clean as I would have hoped when I arrived. Also, the thermostat was stuck at 71 even when the room was much hotter than that, and did not allow for adjustment up or down.
Lastly, I have a problem with the safety and security. Beware--unlike other hotels in the area, the Residence Inn is not equipped with video surveillance in the parking lots. My vehicle was hit by another resident who failed to report the damage. The hotel was unable to help in any way and gave the party line, stating they are not responsible for any damage that occurs in their parking lot.
Although I enjoyed some aspects of this hotel, if I came back to the Charlottesville area, I would likely stay elsewhere due to the lack of security.
- Official Description (provided by the hotel):
- Residence Inn Charleston is just minutes from downtown Charleston, Yeager Airport CRW, Charleston Civic Center, Clay Center for the Arts and Charleston Town Center Mall. Our hotel lets you relax and stretch out with separate sleeping, living and dining areas. Enjoy full kitchens, pullout sofa beds, and work desks with high-speed Internet access in all suites. Additionally, our Charleston extended stay hotel delivers Marriott service and offers complimentary breakfast daily and social hours on weeknights. ... more less
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- Also Known As:
- Residence Inn By Marriott Charlottesville Hotel Charlottesville
- Charlottesville Residence Inn