I am a hospitality management student at Concord University in West Virginia, and I have lived in Charlottesville for all of my life. I went to this hotel to "mystery shop" them for a school project. I was to go into the hotel and rate based on décor, front desk staff, and what all the hotel had to offer. When I first walked into the hotel, I immediately noticed how nice the hotel smelled. It felt like home. The inside of the hotel is absolutely beautiful. One of the most beautiful hotels I have ever seen. I could tell that the hotel was very clean and well taken care of by the staff. After reading comments about the horrible customer service, first of all I would like to apologize because that's the whole point of a hotel. If the service is terrible it doesn't matter how beautiful the hotel is. When I did talk to the hotel staff everyone seemed very friendly and greeted me with a smile every time I passed by an employee. They also serve Starbucks coffee 24/7 in their café and have a very nice pool area. I feel that this hotel is decently priced for Charlottesville and will be the new favorite for people who travel frequently to this area. Its been wonderful to see the dramatic change Charlottesville has made within the last 10 years.
- Official Description (provided by the hotel):
- Featuring 137 guest rooms, the HyattPlace Charlottesville is centrally located at US 29 and Hydraulic Road. The hotel is in close proximity to the Historic Downtown Mall, the University of Virginia and John Paul Jones Arena. Our guests will enjoy daily complimentary breakfast, complimentary Wi-Fi with remote printing capability, our Fitness Center featuring Life Fitness equipment, Heated Indoor Pool, The Gallery 24/7 menu, Grab & Go Bakery, Starbucks and full bar featuring local beer and wine. Our hotel is LEEDS certified and we offer 2 car charging stations on property. Nestled at the foot of the Blue Ridge Mountains in Albemarle County, Charlottesville has become a popular culinary destination complimented by our award winning local vineyards and breweries. Shopping enthusiasts will want to visit the Shops at Stonefield or nearby Barracks Road Shopping Center. Entertainment is abundant with multiple venues located on our Historic Downtown Pedestrian Mall including the Ntelos Wireless Pavilion, The Jefferson Theater, The Paramount Theater and The Southern as well as the nearby John Paul Jones Arena. ... more less
- Reservation Options:
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