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“Might be fine for Charlottesville, but A for Average overall.”

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Hilton Garden Inn Charlottesville
Ranked #8 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Leesburg, Virginia
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Might be fine for Charlottesville, but A for Average overall.”
Reviewed 3 March 2013

I am not what you'd call a "world traveler", and don't normally stay at high-end boutique hotels. I'm just normal folk. I just expect normal stuff at a decent price. I expect a comfortable bed, clean surroundings, friendly accommodating service, and decent food. This HGI fell into the lower end of those expectations.
I had enough points to get a half-price room, so felt the price was fine given that. Their normally very nicely adjustable beds, in this room the bed adjustable thingie did not work to adjust the bed. I was working, and did not discover this broken-bed fact until very early in the morning - during which time, with a sleeping spouse, I am NOT going to call to complain about a broken bed. (he was fine, btw, his side was set to a soft-normal, while mine was like sleeping on the floor)
But everything was clean enough. While the restaurant staff were spacy & lazy, the food was at least average (except for the balsamic viniagrette, which was warm, oily, tasteless, and nothing like any balsamic I've ever had). Breakfast was fine (great omelettes!).
Not sure what the rest of Charlottesville has to offer, but i will definitely shop around next time before settling down here again.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wwwonderwhiskers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
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English first
Linthicum, MD
Level Contributor
246 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 17 February 2013

We chose this hotel because we hoped that its park-like setting would make it a quiet location. We had a room overlooking the little lake, and it was indeed tranquil. The room was nicely decorated in an understated way. The bed, which had adjustable firmness, was extremely comfortable, and, as a back pain sufferer, I find that to be rare. The hotel was not terribly busy, and there were only a few occupied tables in the breakfast area. The cooked-to-order entrees were a nice touch. My husband did encounter a problem with his spinach omelet, in that the spinach, while fresh, was also gritty. I enjoyed the specialty of the day, blueberry pancakes. We had gotten a special price on a room that included breakfast. The one annoyance I can report is that they claimed upon check-in that we had to pay for an additional breakfast, since our rate only included one. I checked my confirmation later, and our rate clearly stated that the quoted price was for a double room "per stay". I think that charging us for an extra breakfast was actually unethical, since we had already signed the paper accepting the quoted room rate. Not a lot of money, just not how I would expect to be treated at what was otherwise a lovely hotel.

Room Tip: Rooms overlooking the lake face the back of the hotel and are very quiet.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank JonesieLinthicum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, District of Columbia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2013

The staff was responsive and the hotel was clean, very family friendly, and had great amenities. The breakfast offered was only 9.95 per person for all you can eat and children under 6 are free:) The location is close to Monticello and downtown Charlottesville.

Room Tip: Ask for a pond view room.
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Carly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Central Pennsylvania
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 February 2013

Great location in Charlottesville. Hotel has beautiful landscaping highlighted by a small lake with resident swans with an outdoor paved walking/running track. Pool and spa was exceptionally clean. A very short drive to the University of Virginia, Mr. Jefferson's university.

Room Tip: Request a room overlooking the lake.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank GDZPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2013

One of the best hotel experiences I have ever had. Incredible staff - breakfast was clean, fast, delicious - excellent location in a quiet neighborhood (next to a small lake) but right off the highway - clean, comfortable, updated rooms - staff was the friendliest EVER. Great stay!!

  • Stayed January 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Carrie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2013

Great hotel - they provide shuttle service around the city which is very helpful. Staff is terrific. Nice view of pond and swans. Our family stayed in six rooms and were well taken care of by the staff. We stayed in a combination of different rooms and suites - all were clean, nicely furnished and comfortable.

  • Stayed January 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Shana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baker, WV
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2013

We enjoyed our stay here very much spending three nights in December. The Hotel was beautifully decorated for the Holiday Season and the arrangement of the front foyer is conducive for gathering of people in a nice quiet environment. The entire Hotel provides a very tranquil and calm environment for travelers; business or recreational. The Hotel staff is very professional, polite, and genuinely welcoming too. Our room was extremely clean, very quiet for a good night’s sleep, and the view of the lake is so refreshing to watch especially when the swans are there and one day we saw the reflection of the clouds upon the water. The restaurant staff is professional and knowledgeable of the menu. The breakfast is excellent with eggs cooked to order and servers to assist you with your breakfast too. All the staff who works here appears to enjoy their jobs which is a sign of good management. We would highly recommend staying here above all other hotels in the area especially if you prefer a bit of a distance from the business of city life but, you are only a few miles drive away to all area attractions. Well worth the peace and quiet and we will stay here again when we are in the area because of the excellent accommodations and the professionalism of the staff.

Room Tip: Ask for room with view of the lake and hopefully you will see the swans like we did too. Also there...
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank VicElizBaker_WV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlottesville

Property: Hilton Garden Inn Charlottesville
Address: 1793 Richmond Rd, Charlottesville, VA 22911-3637
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Charlottesvill...
#5 Family Hotel in Charlottesvill...
#5 Business Hotel in Charlottesvill...
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Charlottesville 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlottesville Hotel Charlottesville
Charlottesville Hilton Garden Inn
Hilton Charlottesville

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