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“Excellent Refurbished Hotel”

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Hilton Garden Inn Charlottesville
Ranked #6 of 35 Hotels in Charlottesvill...
Certificate of Excellence
Abingdon
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent Refurbished Hotel”
Reviewed 19 August 2014

My husband and I stayed here for 4 nights. The hotel's public areas (front lobby, hallways, 1st floor restrooms, etc.) were being refurbished at this time. Even though the areas were being painted, etc. the staff were fantastic. The indoor pool is small but really pleasant but we really enjoyed the hot tub. The hotel is nicely located for the tourist as it is not too far from all major attractions such as Monticello, Montpelier, historic downtown Charlottesville. The room was a nice size with a king bed overlooking the lake and Martha Jefferson Medical Center. The breakfast seemed a little pricey to us. It is not a self-serve buffet (they do have a continental self-serve buffet only). You have to order your eggs but they only serve scrambled or fried or omelets. You can also order bacon, sausage, grits, home fries. We had a minor problem with the room key not working 1 night but that was fixed immediately. We also had a problem with the printer in the business center not printing, unfortunately that could not be fixed by the front desk staff so we couldn't print until the next day when the IT staff fixed it. It wasn't a major problem for us.

We will definitely stay here again if in the Charlottesville area.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank MarciaH330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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912 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
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English first
Charlottesville, United States
2 reviews
Reviewed 17 August 2014

Despite construction going on at hotel this place was great !! I recommend this hotel to anyone in the area!!! The service and cleanliness was perfect and the staff was very friendly and helpful. I highly recommend this hotel

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Michigan
Level 6 Contributor
150 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 15 August 2014

We stayed here one night after visiting Monticello. It is a typical Hilton Garden Inn Hotel within easy driving distance of the downtown. Even though the breakfast is not free, we thought the price for the breakfast buffet was reasonable, especially for kids. Charlottesville has a long pedestrian mall with many restaurants and that is where we ate dinner.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GrandmaAudrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greve, Denmark
1 review
Reviewed 9 August 2014

The staff are very helpsome and will go out of their way to help you in any way they can. The breakfast is excellent and the rooms are as you would expect from a hotel of the Hilton branch. I highly recommend this hotel.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

Due to rennovations, it was a little less than great but overall it was fine. I wish I had known that the hotel was under some interior construction. overall it was a nice place to stay-great location

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank F8099EWmichaelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, Virginia
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2014 via mobile

The Hilton Garden Inn is a very comfortable hotel. The rooms were very clean, the breakfast was pretty good, the indoor pool was nice, and the hotel had many walking trails around the property. Another very helpful thing, was the shuttle service that would take you into down town. The only down sides were that the hotel was under construction, (not the rooms) and my room had a view of the roof and an air vent. In general this hotel was a very comfortable hotel.

Stayed July 2014
Helpful?
Thank Ethan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, General Manager at Hilton Garden Inn Charlottesville, responded to this review, 7 August 2014
I'm happy that you enjoyed your stay at our hotel and that you were able to get out onto our walking trails and enjoy the beautiful Central Virginia vistas. I hope you have a chance to visit us after our renovations are completed and possibly sit and enjoy one of our new fire pits as you watch the sun set over the Blue Ridge Mountains.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charllotesville, United States
1 review
Reviewed 3 August 2014

My room smelled of cigarette smoke so badly that the staff had to change the bed linens and the room still smelled foul. Though I am pushing for the company to place me in another hotel this unit is very close to our headquarters.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, General Manager at Hilton Garden Inn Charlottesville, responded to this review, 4 August 2014
I'm sorry that your room was less than you expected, we wish as well as you that all guests would respect a no smoking policy in a non-smoking room. When the rules are disregarded our staff works very hard to eradicate the residual odors but we came up short in this instance. We would have been more than happy to move you to a different room if you would have liked so that that room could have been taken out of circulation and cleaned deeply.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlottesville

Property: Hilton Garden Inn Charlottesville
Address: 1793 Richmond Rd, Charlottesville, VA 22911-3637
Phone Number:
Region: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Charlottesvill...
#5 Family Hotel in Charlottesvill...
#5 Business Hotel in Charlottesvill...
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Charlottesville 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlottesville Hotel Charlottesville
Charlottesville Hilton Garden Inn
Hilton Charlottesville

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