This was my first experience with a Springhill Suites property, though I am a long time Marriott card holder and stay close to a hundred nights a year in hotels. I'm happy to recommend the hotel and would definitely try another Springhill Suites after such a positive experience with this one.
The hotel was very modern and comfortable with spacious suites. The color scheme was very beachy, which made the suite bright and calming. I really liked the configuration that had a partial wall separating the office/living room area from the bedroom. The rooms also had the sink outside of the bathroom, which is very convenient when traveling with more than 1 person in a room. The entire property, including our suite, was clean and practically sparkling, which is very important to me. Even the breakfast area is continually kept up during the morning rush.
Internet service was speedy, which I appreciated, since I spent mornings working from the hotel. The hotel is located in an area with many restaurant choices, so it's the ideal place to stay for either business or pleasure.
The thing that really set the hotel apart for me though was excellent and very friendly customer service. We were always greeted with a smile, and the hotel was very accomodating, allowing one member of my party to check into their room before I arrived and allowing me a late check out, which enabled me to complete my work for the day. The only issue we had was a room missing some lights, and we were promptly moved to a room without any issues.
This hotel is a great example for a brand, and I will try other Springhill Suites in the future and hope to have as good an experience.
- Official Description (provided by the hotel):
- Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more less
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- Also Known As:
- Springhill Suites Chesapeake Greenbrier Hotel Chesapeake