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“Great service, great Lobby but time for a room update...”

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Courtyard Chesapeake Greenbrier
Ranked #17 of 42 Hotels in Chesapeake
Certificate of Excellence
Ottawa, Ontario
Level Contributor
185 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Great service, great Lobby but time for a room update...”
Reviewed 3 December 2012

Staff at the Courtyard by Marriott Chesapeake Greenbrier was great. The lobby is fantastic and was upgraded to the new Courtyard style. The room however was old, very old. It was clean but really, it is time for an update. If you get this hotel at a good price, go for it otherwise, try another one.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
    61
    42
    14
    7
    4
See reviews for
37
22
14
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Charlottesville, Virginia
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 22 October 2012

We have stayed here on two different occasions and found that they have improved from last year. Their rooms appear to be cleaner and the staff seems eager to please. We found this Marriott to be a good value for the area and we plan to continue to use this location for future stays.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CTLYankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayward, California
Level Contributor
152 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 October 2012

Very pleased by this hotel. The room was quiet, the bed comfortable and the room clean. There was a large TV screen and beer/wine/minimal cocktails bar in the lobby where guests could enjoy watching the football game. The staff was very professional and helpful. No complimentary breakfast but they did have a short menu of items available for purchase at a small "bistro" in the lobby. Very close to a number of good restaurants. I'd definitely recommend staying here.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DoreneH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 September 2012

This Marriott is a step-above the others. While not a Marriott resort, the feel of this hotel is warm and inviting. It seems to once have been a Holiday Inn that has had a major renovation, with a change of Banner? An excellent job has been completed, with virtually everything being brand new. It's close to nearly everything the area has to offer, but a car is necessary. Stay here ASAP!

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FLBUG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, VA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 August 2012

My husband and I just returned from one night at this hotel. We stayed in a king bed room with jacuzzi tub for two.... the tub was actually in the room, so we were able to relax and enjoy a favorite HBO show at the same time. The room was very clean and comfortable... except for the pillows on the bed (lacking in size and support). But the mattress was very comfortable. And no bed bugs (we always check underneath the mattress!) Everyone at the hotel was very friendly... especially Terri at front desk. Only complaint was that they charge you a $20 fee for "incidentals" at check-in. If not used, this is returned to your credit card within a few days of check-out. We've never stayed at a hotel that we've known to do this. No free breakfast here, either. But free coffee and USA Today paper in the lobby. And there were a few small size bags of snacks along with a bottle of water in our room for us to enjoy at no charge. Nice touch! We would definitely stay here again as a couple. But if our kids are with us, it's Hyatt Place or Hampton Inn (free breakfast is super at these two...) If you're looking for a nice place to eat while staying here, check out Carrabba's... only five minute drive away and the food is delicious.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kristi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eighty Four, Pennsylvania
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 July 2012

Great location among many other hotels and restaurants. Easy parking and entry to the lobby/bar/eating area, which is enticing and clean. The room was clean and quiet and had a very comfortable bed. The seats, desk, and couch make it feel homey while using the WIFI. Left too early for breakfast, but what they were putting out looked good.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JimOKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2012

when you enter the lobby of this hotel you are wowed. Its been updated and looks fresh and clean. The first room I had had a live roach on the curtain. The staff was very attentive and moved me to another room without a beat. In my second room, you can see repaired holes in the ceiling, the blackout curtain broke and cannot be opened, the bathroom sink/faucet is outdated and barely functional. The drawers are broken on the room furniture. For this price, and with Marriott (even though its a courtyard) I would have expected better. There are plenty of other hotels in the area that offer more for the price.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank loscatedrals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Chesapeake Greenbrier

Property: Courtyard Chesapeake Greenbrier
Address: 1562 Crossways Blvd, Chesapeake, VA 23320-2841
Region: United States > Virginia > Chesapeake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chesapeake
#7 Family Hotel in Chesapeake
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Chesapeake Greenbrier 3*
Number of rooms: 90
Official Description (provided by the hotel):
If visiting the area for leisure, enjoy easy access to golf courses, Colonial Williamsburg, Virginia Beach, Norfolk and many area attractions. ... more   less 
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Also Known As:
Courtyard By Marriott Chesapeake Greenbrier Hotel Chesapeake
Chesapeake Marriott
Chesapeake Courtyard

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