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All reviewsfront deskoutdoor poolvirginia beachroom was cleanwafflesevery staff memberthe outer banksstaff was very friendlyfree breakfastflat screen tvhot itemspleasant staystay there againwould highly recommend this hotelcoffee makeryoung manexcellent hotel
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Reviewed 12 September 2017

Good location, right off I-64 and near a mall and lots of eateries and stores. Different layout so I assume Fairfield took over this property. Looks like the lobby has been updated but the floors need to be redone, it's not the typical Fairfield. That being said, the staff were excellent and room was clean. I would stay there again if back in the area.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cruising2by2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Fairfield Inn & Suites Chesapeake, responded to this reviewResponded 28 September 2017

Thank you for choosing our hotel for your lodging needs.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.
Please except my sincere apology.
I want to thank you for taking the time to share your recent visit with us.
We look forward to your next visit when you are in our area.

At Your Service,

Tracey Spencer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

Stayed here 3 times (4 days each time) So far. the Staff and housekeepers are always pleasant and very helpful. I did stay in a room that had had a wet floor previously, that ended up being wet after a rain when i had the room. but other that that the rooms are always clean and well appointed. I am actually staying here again soon.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 271charlesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Fairfield Inn & Suites Chesapeake, responded to this reviewResponded 20 July 2017

Thank you for choosing the Fairfield Inn & Suites for your lodging needs. We Appreciate your feedback as that serves as our measuring stick on how well we are meeting our guests needs. I want you to know that the comments and suggestions we receive are taken seriously.
Please except my sincere apology for the inconvenience you experienced with our AC Unit during your stay with us.
There's no excuse for anything less than complete satisfaction, that's our goal.
We look forward to seeing you soon.

At Your Service,

Tracey Spencer
General Manager

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Reviewed 7 July 2017

Welcoming environment which provided a good overnight experience on our road trip to the OBX. Rooms were beautifully decorated, clean and staff was eager to assist. Even though the hotel was very busy, the staff managed to extend themselves to guests and ensure that everyone's needs were met. High marks for hospitality.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank lluckyfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Fairfield Inn & Suites Chesapeake, responded to this reviewResponded 10 July 2017

Thank you for taking the time to provide feedback on your recent stay here at the Fairfield Inn & Suites.
We are very happy that you enjoyed your stay with us. We take great satisfaction in knowing that your needs were met and that this was a great experience for you.
I have shared your review with my entire staff.
Thank you for choosing our hotel for your lodging needs.
We look forward to seeing you the next time you are in Chesapeake Virginia.

At Your Service,

Tracey Spencer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017 via mobile

Easy check in. Nice hotel and front desk was friendly. Room was clean and the beds are comfortable. Shower was hot. $40 cheaper per night then the Hampton. Plenty of restaurants near by.Very nice atmosphere.

Stayed: June 2017, travelled on business
Thank dwilson_globalcnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Fairfield Inn & Suites Chesapeake, responded to this reviewResponded 29 June 2017

Thank you for taking the time to post a review about our hotel.
We hope that you enjoyed your stay with us and this was a great experiences for you.
We look forward to welcoming you back to our hotel in the near future.

At Your Service,

Tracey Spencer
General Manager

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Reviewed 26 June 2017

Good clean rooms, good staff, good breakfast! Could use a much bigger pool with more privacy. Very close to the highway and a strip mall, movie theatre,dining. Twenty five minutes to Virginia Beach broadwalk. The morning breakfast staff were on top of things, and so where the housekeeping staff. Ruby Tuesday's, a local BBQ bar , and some other familiar name restaurant s.

  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank kapitan95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Fairfield Inn & Suites Chesapeake, responded to this reviewResponded 27 June 2017

Thank you for taking the time to post a review about our hotel.
We are so happy that you enjoyed your stay with us.
I have shared your review with my entire staff. We are happy
to hear this was a great experiences for you.
We look forward to welcoming you back to our hotel in the
near future.

At Your Service,

Tracey Spencer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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