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“Saturday stayover....”

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Delta Hotels by Marriott Chesapeake
Ranked #4 of 42 Hotels in Chesapeake
Certificate of Excellence
Reviewed 12 August 2012

I stayed here for one night on a business trip, the room was what you would expect but the service in the bar and cafe was terrible because of the limited staff on duty. I'm not sure if this is normal, but for a Saturday night I would have expected a bit better.

  • Stayed: August 2012, travelled on business
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1  Thank newportchappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for taking the time to post your comments regarding your recent stay at the Marriott Chesapeake.

We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I assure you that these items will be addressed. Pleasecome back to visit us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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309 - 315 of 353 reviews

Reviewed 8 August 2012

Stayed here for one night prior to heading down to the OBX. Very nice, clean, convenient hotel. Rooms clean with large bathrooms. Food in cafe good, very reasonably priced. Would definitley stay here again.

Stayed: August 2012, travelled with family
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2012

Stayed here on a business/pleasure trip in Aug 2012. Loved the lobby decor and the staff, everyone from front desk to housekeeping were very nice and helpful. Rooms are modern and clean, bed was very comfy, love the pillows. My only con: the Business Center's temp is set to FREEZING! Could barely stay in long enough to get some work done. Other than that, I would definitely stay here again.

  • Stayed: August 2012, travelled on business
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Thank sxymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2012

I have had the pleasure to stay at this hotel on a number of occasions during the past year and it is by far exceptional with quality of service provided! The staff at the front desk is always accommodating and customer service friendly. The restaurant is really nice with excellent food. The rooms are beautiful with a wonderful bed for relaxing and getting a good night's sleep. It's always clean and nice. The environmental staff is friendly and willing to go beyond to make sure you are pleased. Thank you to everyone! You are by far the best around! I will continue staying at your hotel!

  • Stayed: August 2012, travelled on business
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Thank SummerTime65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2012

Stayed here one night on way to the Outerbanks. Had a large studio room - plenty of space for four people. Reasonably well appointed. Front desk and wait staff reasonably friendly but housekeeping seems to have slipped. Only three towels, the shower could have been cleaner. Had to request towels for the pool twice since the first time they brought only enough for the people there at the pool... and this was a Friday night...Decent gym though, overlooks the pool...

As far as the restaurant, everyone's tastes are different but we found the dinner to be ordinary at best. The waiter suggested the she crab soup and it was tasteless and insipid despite a generous amount of meat. Other entree's were unremarkable. The breakfast buffet the same except the made to order omelets.

It's a perfectly acceptable hotel, but last year we stayed at the ALoft (sold-out unfortunately this year) and liked that better.

  • Stayed: July 2012, travelled with family
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1  Thank AnotherJadedTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for taking the time to post your comments regarding your recent stay at the Marriott Chesapeake.

We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I assure you that these items will be addressed. Pleasecome back to visit us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

The hotel was clean, but the staff was awful. After driving 8 hours for a drive that should only take a little over 4 hours, I checked into the hotel. I thought that I had booked a Park and Fly special through Marriott, but was told that I hadn't. The lady at the desk was rude about it and didn't even attempt to help correct it, even though the rate I was paying was the same as the Park and Fly rate. The only reason I selected this hotel to stay at was because of the special rate with the ability to drive to the beach and park at a sister hotel and use the amenities there.

  • Stayed: July 2012, travelled with family
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1  Thank hagerterp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for taking the time to post your comments regarding your recent stay at the Marriott Chesapeake.

We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I assure you that these items will be addressed. Pleasecome back to visit us soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012 via mobile

Came for Norfolk Jazzfest. Hotel is great! Rooms clean, hotel clean, staff very friendly. Restaurant and bar great. We ate at restaurant 3 times. No need to go elsewhere to eat. Hotel 20 mins from downtown Norfolk. Shopping nearby. We have found our Norfolk hotel. Only issue is that the bed sheets are too small for the bed. They kept popping off and were difficult to put back on. Heather in restaurant and Delores in housekeeping made the trip memorable. HIGHLY RECCOMMEND THIS HOTEL. If ur a government employee, great government rates!

  • Stayed: July 2012
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1  Thank Gregga62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ckper53, General Manager at Delta Hotels by Marriott Chesapeake, responded to this reviewResponded 8 December 2014

Thank you for sharing your experience at the Marriott Chesapeake.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Marriott Chesapeake and we hope you choose to stay with us again whenever your travel needs bring you back to Chesapeake.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Chesapeake

Address: 725 Woodlake Drive, exit 289A off I-64, Chesapeake, VA 23320-8909
Region: United States > Virginia > Chesapeake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chesapeake
#7 Business Hotel in Chesapeake
Price Range: £69 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Chesapeake 3.5*
Number of rooms: 226
Official Description (provided by the hotel):
Offering the perfect blend of comfort, style, and affordability, the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping, restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center, and just minutes from Norfolk, Virginia Beach, and Suffolk. We’re also near the Portsmouth Naval Shipyard, Raytheon, and Mitsubishi, as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel, you’ll enjoy your choice of guest rooms, studio suites, or one-bedroom suites; each features free WiFi, mini-refrigerator, plush bedding, and flat-panel TVs. Enjoy on-site Starbucks coffee or a cocktail in the 725 Bistro Lounge. Unwind in our indoor pool and fitness room. When planning your next event, the Delta Hotel Chesapeake’s banquet Space can effortlessly accommodate your function . ... more   less 
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Also Known As:
Marriott Norfolk Chesapeake Hotel Chesapeake

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