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“Good experience, not perfect”
Review of aloft Chesapeake

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aloft Chesapeake
Ranked #5 of 42 Hotels in Chesapeake
Certificate of Excellence
Reviewed 21 July 2014 via mobile

Stayed at the Aloft through Hotwire for three nights unexpectedly when our camping trip was rained out. Check-in was friendly and quick. The toiletries were great, loved the shampoo. The housekeeper was really nice and gave us extra towels. Cons: beds were not that comfortable, pool was nice but freezing cold and even my children who love to swim couldn't tolerate it, carpet had stains on it (but looked like there was an attempt to clean), shades did not fit window properly and did not raise easily. I do think some updates to the rooms would make this hotel even better.

  • Stayed: July 2014
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Thank Jami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan L, Starwood Hotels at aloft Chesapeake, responded to this reviewResponded 24 July 2014

Dear Jami A,
We are happy you had a spontaneous visit with us and liked our friendly staff and room amenities. We appreciate you sharing your feedback about our rooms so we can identify ways we can improve guest experience. Thank you for your review, and we hope you will decide to stay with us again in the future. Take care.

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217 - 223 of 407 reviews

Reviewed 12 July 2014

We came in with a group and made our reservation last March. Still, when we got here it took 1 1/2 hours to actually get a room. In March we had requested that we all stay on the same floor and we requested king vs 2 double beds. Even after waiting all that time, they still couldn't get it right. The manager was rude and the staff very poorly trained. AC broke in one room, of course no repairman was available, so they said they'd bring a fan. The fan they brought had only one prong on the plug and so it didn't work. Here comes the shocker-they didn't have another fan. But no worries, they said they'd give us a free breakfast coupon. They can keep the free breakfast. I'm not paying for a hotel room that can't be slept in. There are so many hotels in this same area. Choose any one but this one!

  • Stayed: July 2014
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2  Thank Dtremain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan L, Starwood Hotels at aloft Chesapeake, responded to this reviewResponded 21 July 2014

Dear Dtremain,
Thank you for taking the time to write your review. We are very sorry for the difficulties you experienced with check-in and the air conditioner in your room, as we strive to create a comfortable environment for all guests to get a good night’s sleep. We apologize your experience did not meet expectations, and we hope your trip to Chesapeake was a good one. Take care.

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Reviewed 27 June 2014 via mobile

Excellent customer service, clean rooms, great location by stores, restaurants, mall. Also close to interstate.

I was ok with no breakfast since good places were close by

Great discounts on hotel tonight or asking like military or AARP.

Best stay ever!

Stayed: June 2014, travelled with family
Thank robynvitto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan L, Starwood Hotels at aloft Chesapeake, responded to this reviewResponded 8 July 2014

Dear robynvitto,
We are thrilled to hear you had an awesome stay. We are also glad to hear that you were able to enjoy our convenient access to the local shopping and dining. Thank you for the raving review, and we hope you will stay with us again soon. Take care.

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Reviewed 26 June 2014

As my family and I travel a lot for tennis tournaments in Mid Atlantic area, we stayed in many different hotels and motels. Aloft is probably the nicest and the coolest (most hip) one in which we stayed. It's very eclectic and the young and hip staff makes it even more interesting. However, it does not mean it's the best service you will get, but minus few minor things, we really enjoyed our stay at Aloft. As we just came back from Bangkok where we stayed in Aloft, we realized that they all look identical. They both have xyz bar and re:fuel, no breakfast, small entertaining area with pool table, indoor pool and gym. Aloft Chesapeake has also really nice lounge area, although we haven't seen anyone take advantage of it.

  • Stayed: April 2014, travelled with family
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1  Thank TravelAdventureGurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

I'm a regular at Aloft hotels. We stayed one night with family at this location on our way to the beach. Arrived late and a bit tired. It was nice to have the hotel staff greet us warmly and get us checked in quickly. Spent some extra time getting us rooms on the same floor and close by which was nice. Explained hotel amenities and stressed that we could contact him directly if there were any problems. Aloft designs are pretty similar; one thing this one did was add a slight ridge as you enter the shower space. This greatly decreases the chances of water leaking from the shower onto the floor; a problem I have noticed at other Alofts. Bar area was pretty quite (it was a Thursday night). We didn't use the breakfast "refuel" this visit; with a family it can get both confusing and pricey.
Bottom line: Good quality hotel with friendly staff. we got the rest we needed at a very reasonable price.

  • Stayed: June 2014, travelled with family
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Thank D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2014

Dear DW,

Thank you for staying @ Aloft Chesapeake your home away from home. I really appreciate your nice comment about our hotel. I will forward your nice comment to our staffs and we are looking forward to see you again @ Aloft Chesapeake in future. Thank you .

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Reviewed 17 June 2014

I love this hotel. What a concept. " after hours " the lobby becomes a bar, and the rock music is blasting. lots of fun, The room was perfect very comfortable beds with lots of amenities. We were on one of the top floors and the view was great. I will stay here again if ever back in the area.

  • Stayed: July 2013, travelled with family
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Thank Sharyl1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan L, Starwood Hotels at aloft Chesapeake, responded to this reviewResponded 25 June 2014

Dear Sharyl1957,
Thank you for your wonderful review! We are ecstatic you loved our guest rooms and amenities. We are also very glad you enjoyed our W XYZ bar and had fun in our Re:mix lounge during the evenings of your stay. Thank you again for your review, and we look forward to seeing you again. All the best.

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Reviewed 11 June 2014

I stay a lot at Starwood and I love the program overall. This hotel is ok. The breakfast options are not good because they have very few quality healthy options. Please get get Greek Yogurt. The rooms are ok and the food is ok and the locations very good. The fitness center is ok and the overall hotel is a god value, but could improve on cleanliness of the common areas. The pricing is very good.

  • Stayed: June 2014, travelled on business
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Thank MDM1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about aloft Chesapeake

Address: 1454 Crossways Blvd, Chesapeake, VA 23320-2839
Phone Number:
Region: United States > Virginia > Chesapeake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 42 Hotels in Chesapeake
Price Range: £62 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Chesapeake 3*
Number of rooms: 136
Official Description (provided by the hotel):
With convenient access to Norfolk, Virginia Beach, Portsmouth and Suffolk, the aloft Chesapeake is located near Regent University and Greenbrier Mall, featuring great shopping, movies and restaurants. ... more   less 
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Also Known As:
Aloft Chesapeake Hotel Chesapeake

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