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Reviews (125)
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All reviewsolder hotelroom was cleanwould stay here againpleasant stayking suitebusiness tripexcellent customer serviceconvenient locationvirginiainterstate
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Reviewed 8 April 2013

Just recently stayed at the Holiday Inn Express in Chesapeake Va... and it was not the experience we're used to at one of these facilities. Clearly asked for a non smoking room, and even though we booked it a few days in advance, we were told it wasn't available on check-in. The room was paid for days in advance, and the only way to get a non-smoking room was to upgrade to a better room for a fee.... that set the stage for a less than pleasant stay... the normally good breakfast bar was not up to speed also, as their pancake machine was broken down... place wasn't as clean as most, especially in the areas you don't always look... like the elevator nooks and corners, just sloppy cleaning... won't be staying there again...

  • Stayed: March 2013, travelled with family
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2  Thank QKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Chesapeake, responded to this reviewResponded 10 July 2013

Dear QKA,

Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the room accommodations you received that fell below your expectations and any inconvenience you may have experienced during your stay. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2013

If you're a business traveler like me who needs a good value and a quality hotel, stay at this hotel. The people at Holiday Inn Express hotels are consistently focused on good service. The rooms are simple but comfortable and clean. The internet is fast, the breakfast is healthy and free. And the price is right. It may sound simple but getting all of these things right consistently is surprisingly hard to do. And this hotel is yet another example of how this chain does things right.

  • Stayed: February 2013, travelled on business
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1  Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

stay was 3 nights long, awesomeeee experience with my 30+ relatives. the spacious suite room with a kitchenette and living couch space was just what we asked for a great group price. the pool and gym were great everyday for the kids and young adults. located close to as major fast food, gas stations, department stores and atms this was great for our group. the daily continental breakfast was an extra bonus for our big family. full course breakfast hot and cold snacks. everybody was pleased and full, this is our second summer at this hotel and we are hooked!

  • Stayed: August 2012, travelled with family
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1  Thank venice a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Was on a business trip over the duration of Hurricane Sandy. The wonderful staff at this Holiday Inn Express took care of all the needs of guests staying with them. They never missed a beat, never loss power, always had food and coffee, and always had smiles on their faces.

The management also bought back Wednesday Night Manager Meal. It's a first for this establishment, but is common with most Holiday Inn Expresses. This is just an outstanding move! It goes that extra mile and will ensure I always stay with them in the future.

Room Tip: No issue with any rooms. Some do have mold around the tun and soap holders....
  • Stayed: October 2012, travelled on business
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1  Thank FireSale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

We spent a couple of nights at this hotel and enjoyed our stay. The room was well equipped and maintained, service was very good and breakfasts well supplied and tasty. We may have stayed another night but the front desk clerk was not able to offer the lower rate available on-line unless we checked out and checked in again at the new rate (a lot of fuss and bother for $5 per night). We would stay here again.

Room Tip: The back side of the hotel is very private and quiet
  • Stayed: October 2012, travelled as a couple
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1  Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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