After driving for 12 hours on the road, we arrived at the hotel which smelled of mold and the heating/cooling unit in the room was extremely loud. When we complained the front desk the staff seemed very tired and dismissive. We were transferred to another room where the bathroom fan was even louder than the heating/cooling unit in the initial room where we were placed. This room also smelled of mold, and there was mold one of the pillows.The lights flickered and buzzed a few seconds before illuminating. There was peeling paint in the bathroom. No toiletries were offered other than two bars of soap. The pillows had large yellow stains on them and smelled badly. The bedspreads smelled like arm pits and unwashed @ss. We initially booked the room for four days, we checked out in less than 12 hours. When we left we showed the pillow to Robert at the front desk. His only question was 'There wasn't a pillow case on the pillow?' They offered no compensation, no number to corporate office or customer service and barely an acknowledgement of our complaints. Im really disgusted and regret even booking this hotel. Save your money and stay elsewhere.
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- Also Known As:
- Extended Stay Chesapeake
- Chesapeake Extended Stay