We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, Nice, but barebones”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Candlewood Suites Chesapeake/Suffolk
Ranked #19 of 42 Hotels in Chesapeake
Reviewed 16 April 2011

I think Candlewood Suites must simply be the barebones version of the Holiday Inn family of hotels. So, I have no complaints other than the concept. For example, the rooms were clean, the staff was friendly and helpful, the location was convenient for our trip and to shopping areas. And if that's all you need go ahead and stay here. I was disappointed in the room only because it was called a "suite". For candlewood, a suite means a small mini bar, small fridge, and small microwave all crammed in a normal size room ta-da. They offered NO Complimentary Breakfast as do other Holiday Inn Express Suites. They have a small pantry you can buy breakfast bars and boxes of cereal from, but very disappointing. The next disappointment came from the knowledge that they do NOT provide daily housekeeping... only weekly housekeeping. So if you want a new clean towel, guess what, you have to take your current used towel to the front desk and hand it over in order to get a new towel. We even saw a guest ask the front desk for a new towel and the girl at the counter kindly said "sure, bring me your used towel and I will give you a new one." So a fatal flaw I see in their operation model is without daily housekeeping, they don't know when someone is checked out, or don't have the room automatically cleaned. What this meant to me is that when we arrived at 6pm to check in, the front desk said they would have to clean our room before they could check us in. Huh? (I had a reservation for 2 weeks, I drove 9 hours and now I have to wait for a room to be cleaned before I can check in??) No thanks. We stayed there for 2 nights but promptly rescheduled other reservations later in the week to cancel the next Candlewood Suites stay. Never again.

  • Stayed: April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DadKnowsBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (80)
Traveller rating
Traveller type
Time of year
Language

76 - 80 of 80 reviews

Reviewed 16 June 2010

This is a very nice hotel. It was well worth the $$$. Very comfortable. Front desk very pleasant. Only complaint....very thin pillows!!! Will definitely stay here again!!!!

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tad021478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2009

I needed to book a hotel at the last minute. I actually called one of their partner hotels. I needed a room big enough for myself, husband, 2 small children AND an accommodation for a pet. The pet thing was a just in case though. The partner hotel told me they didn't allow pets but were offering an amazing rate. I couldn't take it BUT they offered to call over to the Candlewood Suites and give me the same rate, with the pet accommodation just in case. They even asked for my name, gave me the managers name for Candlewood and gave me hers just in case. When I went to check in, they knew who I was and said that the rates and accommodations had already been taken care of. Great Hospitality!

  • Stayed: September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank brilili1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2008

This hotel is only 4-5 months old. The rooms are clean and new!!! The bathroom and kitchen are tastefully designed. There are LCD tvs in every room. We had a one-bedroom suite and a double bed studio. Both were spacious and comfortable. If you are in the chesapeake area... Stay here! Loved it! Loved it! Loved it! Even the staff was very pleasant and helpful!

  • Stayed: September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Lovesredemption
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2008

The hotel in chesapeake was brand new, very clean , and very quite ,the bed was comfortable , high speed internet, tv, the pillows & the sheets smell clean & new. everything was perfect. it was a great stay at the candlewood suites chesapeake.
I would recommend it to anyone.

  • Stayed: July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank zeiina07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chesapeake hotels
1 mi away
Hampton Inn & Suites Chesapeake Square Mall
0.1 mi away
Fairfield Inn & Suites Chesapeake Suffolk
11.6 mi away
Hampton Inn Norfolk / Chesapeake (Greenbrier Area)
Show Prices
Show Prices
Show Prices
11.4 mi away
SpringHill Suites by Marriott Chesapeake Greenbrier
11.7 mi away
Staybridge Suites Chesapeake
Staybridge Suites Chesapeake
#15 of 42 in Chesapeake
160 reviews
11.4 mi away
aloft Chesapeake
aloft Chesapeake
#6 of 42 in Chesapeake
408 reviews
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Chesapeake/Suffolk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Chesapeake/Suffolk

Address: 4809 Market Pl, Chesapeake, VA 23321-2235
Phone Number:
Region: United States > Virginia > Chesapeake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#13 Business Hotel in Chesapeake
Price Range: £61 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Chesapeake/Suffolk 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Candlewood Suites Chesapeake/Suffolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Chesapeake Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing