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“Nice renovated rooms”

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Fairfield Inn Richmond Chester
Ranked #5 of 14 Hotels in Chester
Certificate of Excellence
Virginia
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice renovated rooms”
4 of 5 bubbles Reviewed 1 November 2013

Stayed here on a weekend with our soccer team for a tournament. Didn't notice any noise from construction, but this could be due to the fact that we were gone most of the day and they may not have been working since it was the weekend. Breakfast was served in three guest rooms at the end of the first floor. Made for traffic jams trying to get your breakfast. Juice was from individual bottles. A step up from the normal juice machines.

Renovated rooms are nice. New carpet, fresh paint.

Our games were in the rain so the uniforms were very dirty. Staff let use their washer and dryer to clean them. Thank you!

Room Tip: Large guest room adds an extra 20sf and has a nice curved sofa.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P-40_Warhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 4 November 2013
Thank you for your positve feedback on the newly renovated rooms and also on the rest of the renovations - it is always difficult to manage a hotel undergoing renovation but the end results will be fantastic
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279 reviews from our community

Traveller rating
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    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 28 October 2013 credit card Amex Cardmember Review

After a long drive, I stayed at the Fairfield Inn in Chester, VA with family. The room was large, clean and quiet. The breakfast was plentiful. Nothing fancy but didn't expect it at this price and hotel level. There is a Chipotle across the street which is a great option for a road trip meal (vs. the typical fried fast food fare at the rest stops). The only con was during check-in. The front desk lady was on the phone on a personal call and made me wait until she was done, though not for very long. She was otherwise friendly but I thought it was a bit unprofessional. This was not a huge deal but not the type of service I am used to experiencing with the Marriott brand.

Stayed August 2013, travelled with family
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 4 November 2013
Many thanks for your kind remarks about the hotel - we appreciate the feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 25 October 2013

This hotel is undergoing extensive renovations. There is sawing and pounding as early as 7am. There is debris everywhere and workmen walking up and down the halls. It is not restful or peaceful. The fact that they charge full rates during this mess is a crime! And they don't tell you when you make a reservation about any of this. Stay very far away from this hotel!

Room Tip: No room is good in this dump!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snowwhite05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 28 October 2013
I do apologize for the problems that you encountered during your stay - we are nearing the end of our renovation - the new rooms are beautiful and have great new furnishings and fixtures - we will open our last floor this week and all the room renovations will be completed. The lobby and pool area should be done around mid November - we try and lkeep the noise level to during the day from 9am to 5pm - as you can see from the other comments that we generally succeed. Please come and stay with us again as my guest when we are completely finished to see our wonderful product
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Dennisport
1 review
5 of 5 bubbles Reviewed 22 October 2013 via mobile

Our extended family from all over the country stayed here for a family funeral. The staff , especially Shomika, were so compassionate and helpful. The renovation is very evident but the excellent service more than made up for any inconveniences.

Stayed October 2013, travelled with family
Helpful?
Thank Cape C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 24 October 2013
Many thanks for your kind comments about Shomika - she is our shining star - hopefully you can return to see our completed renovations - they look fantastic so far - and at a happier time
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New Jersey
1 review
5 of 5 bubbles Reviewed 8 October 2013

My family & I stayed at this property while en route to Disneyworld. It is newly renovated & just beautiful! Clean, fresh, newly appointed rooms. My children enjoyed the pool & hot tub. Breakfast was delicious!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ERWYRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 9 October 2013
I hope that you enjoyed your stay in Disneyland - it is a great place to take kids - I am so glad that you enjoyed your stay with us and enjoyed the newly renovated rooms - please stop by on your way home
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Fairfax, Virginia
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

When driving from Northern VA to points south, I always stay in this hotel. It has easy access from Interstate 95, and several restaurants are nearby as are gas stations. Excellent service, amenities, and breakfast. My room is usually on the second floor Enjoyed my stay on 28 Aug as I have on many previous occasions.

Room Tip: I have stayed there over 8 times and every room has been clean, with comfortable beds, and quiet.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PR00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 2 October 2013
thanks for your comments - this is your home on the highway and we appreciate your loyalty and feedback - when you return again we should be nearly finished our renovations and it would be great to get your feedback on the new hotel

Thanks
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Atlantic City, New Jersey
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

On our way to S.C, once again we stopped at the Fairfield Inn in Chester Virginia, and glad we did, the hotel is being remodeled from top to bottom. We were given accommodations on the forth floor which is completed with new paint, fixtures, carpeting and a whole new look. Our room had new furniture, bedding and all the items that make a stay pleasant. The breakfast area is closed off because of the renovations, but the staff has made accommodations for eating and seating for it's guest and it was fine.
This has been our forth visit, the main reason we keep coming back is because of the excellent customer service, when we enter the lobby to register, you are treated like family with hello's and smiles. Looking forward to our next visit when all the renovations are completed.

Room Tip: Higher floors are always better.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review, 30 September 2013
Thank you for your very positive review - it is great to get feedback on our new product - we are very excited about the new rooms - currently we are buidling a new laundry facility for our guests . Thank you for the feedback on breakfast - we have tried to make it seem like normal - look forward to welcoming you back on your next journey up or down 95
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Additional Information about Fairfield Inn Richmond Chester

Property: Fairfield Inn Richmond Chester
Address: 12400 Redwater Creek Road, Chester, VA 23831
Region: United States > Virginia > Chester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn

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