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“good hotel”

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Hyatt Place Richmond/Chester
Ranked #3 of 14 Hotels in Chester
GreenLeadersSilver level
Mount Airy, North Carolina
Level 6 Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“good hotel”
Reviewed 29 October 2011

just what it should be no more or no less, just weak breakfast but hyatt place is not what you want for breakfast anyway. just a good cheap hotel with good service.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regbowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
    174
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    46
    21
    14
See reviews for
146
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
NJ
Level 4 Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2011

This Hyatt has generally all the things you need but the noise from the indiviidual fan and AC in each bedroom will cause you pause. I don't know that there is anything that can be done about it but to change the type of cooling/heating device.
The coffee is terrible------supposed to be Starbucks, but tooo bitter and weak. The rest of the Continental breakfast is fine.
The bathroom has poor lighting, granted it is only a tub/shower and toilet but still it would be nice to have had some light in the shower. The sink is outside that room where the light is better at least.
To get to the outside pool you have to walk past the AC units and the smoking employees.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 August 2011

Couch not in room as described. Removed by management for there personal reasons. I was stuck with a room without the sofa bed that I needed. Given comp breakfast coupons to make up for the couch but no one was there to make breakfast.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewYorkYankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level 5 Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 August 2011

We arrived at this hotel after spending the day at Kings Dominion. It was a huge room with 2 beds and a seperate area with a couch and desk. The beds were great. Didn't check out the pool or breakfast, as we ate next door at Wawa. I would definitely return to this location at a later date.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank coley303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, FL
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2011

We stayed at this hotel for 4 nights while in town for a regional softball tournament. We were one of two teams staying at the hotel so the staff had their work cut out for them. The best thing about this hotel are the huge rooms! We had a family of 4 staying in our room and we had more than enough room. At times we had up to 7 softball players in our room and it still didn't feel crowded. The beds were very comfortable with plenty of bottom sheets and blankets. My older slept on the pull out couch and she said it was very comfortable as well. The flat screen movable TV was great too. As far as the staff, it was hit or miss. We had a few encounters with staff members that went out of their way to be helpful and were extremely polite and courteous. One gentleman was so kind to help our team find a local laundrymat and one of the desk attendents even took part in our kids scavenger hunt around the hotel. But there were also times that I stood in line at the front desk for over 15 minutes to try to get change for the washing machine. Also, one morning we had our Do Not Disturb sign on the door and the front desk called our room to tell us if we wanted new towels, we had to take our sign down. The call woke up my daughter who had been up until midnight the night before playing in a softball tournament. The free breakfast isn't much. Holiday Inn Express offers a much better free breakfast. It was basically cereal, bagels, toast, yogurt, and juice. We had a family in our group who had no hot water in their room and had to be moved but we had no problems wih that in our room. Overall, our stay was adequate and I know it can't be easy having 24 eight year old softball players running around your hotel for 5 days!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AmyMcM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverdale, New York
Level 5 Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 July 2011

Stopped here for an overnight on my way to Myrtle Beach. Very clean hotel, had mini fridge & microwave with free contential breakfast. rooms had sectional couch with a 55 inch flat screen tv, a comfortable bed. walked in & paid $89 for the night. also had outdoor pool, bar in lobby & can order food from kitchen area on a flat screen panel & pay for it with room key or credit card.traveling through area would definitely stop here again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ckid525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springbrook Township
Level 5 Contributor
98 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 May 2011

I experienced a truly memorable time while staying here. The owner, Victoria the GM, and staff treated me like family. My room was spacious and comfortable. I would highly recommend this hotel to others.

Room Tip: Tell them Harold from HaroldSays recommended you
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  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HaroldSays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Richmond/Chester

Property: Hyatt Place Richmond/Chester
Address: 13148 Kingston Ave, Chester, VA 23836-5725
Region: United States > Virginia > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Chester
#2 Green Hotel in Chester
#4 Business Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Richmond/Chester 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Chester
Hyatt Chester
Chester Hyatt

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