Stopped here by chance on the way to FL. Experience on checking in left a lot to be desired. Without going into detail it was a problem right from the beginning. It was late and I was tired so I decided to stay the night. On returning home a set an e-mail to the manager and got an immediate response. In addition to offering me a free nights stay on a future trip, she also credited my charge card for the one nights stay. Bernadette made a bad situation better and she is to be commended
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- Also Known As:
- Hyatt Place Richmond/Chester Hotel Chester
- Hyatt Place Chester
- Hyatt Chester
- Chester Hyatt