I arrived at the lovely home in the early evening to find the trash scattered all under the house and critters running about. The (high speed) internet in the house would connect, but take about 5 minutes to bring up one website. I called the management company and they advised me to reset the modem. I have done that several times and the internet is still unusable. They did come out and clean up the trash.
Also upon arrival one of the upstairs bedrooms shower heads is broken along with the toilet seat to that bathroom. The Jacuzzi in the master bedroom does not have a drain to keep the water inside. Their is no mechanism to let the water out. The dishes in the kitchen are thrown all about in disarray and will fall out when you open the cabinet. The bathroom walls seem dirty and the carpet is very dirty. Pillows on the bed were lumpy. I would expect better bedding.
This is a beautiful house and the kitchen is well equipped. It has been used very hard and not taken care of by its occupants. Needs a lot of upkeep and fall cleaning. We paid a LOT of money to be staying at a 5 star house and it does not meet a 5 star rating. It has the potential, but need some time and love.
The road to the house is filled with pot holes, must drive very slow coming in, or suffer getting the wheels balanced when going home.
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Families with young children|