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“Great family inn”
Review of Refuge Inn

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Refuge Inn
Certificate of Excellence
Reviewed 28 July 2011

This was our first visit to Chincoteague. The Refuge Inn proved to be a great value. Breakfast is included in the room rate. The hotel is clean and has a wonderful pool. L:ots of kids around, which was great for our 11-year-old. Not a honeymoon place but a great family inn. Located near the entrance to the wildlife reguge, where we spent a lot of our time. Bike rentals on site. The people working at the Refuge Inn were all very hospitable and helpful, and happy to please the guests.

Room Tip: Ask for a room facing the pool rather than the parking lot.
  • Stayed: July 2011, travelled with family
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Thank Bob23185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 July 2011

The rooms are clean and nicely decorated. The complimentary breakfast is good and plentiful. The pool is clean and well kept. We enjoy staying at the Refuge because it is very close to Assateaque's entrance. My husband is a bird watcher. Will stay again.

  • Stayed: August 2010, travelled as a couple
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Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

We stayed at the Refuge Inn in June and our whole family loved it. I have a horse and pony crazy 8 year old who kept saying she was "in heaven" because of the ponies on the property and their friendly nature. My husband and I enjoy places that feel more relaxed and are not stuffy and Refuge had just the right mix of cleanliness, helpfulness and amenities without feeling uptight. The property is older but the room we stayed in seemed to have been remodeled recently and had a fresh, country/beachy style. The carpet did seem a bit dirty with stains but the room was overall clean. The pool was a big hit for all of us. Definitely going back (mainly because of the ponies).

  • Stayed: June 2011, travelled with family
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1  Thank LauraandAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

The Refuge Inn was far better than any of the motels I remember staying in when I was a kid! The rooms were well decorated and clean. Our porch looked out on the ponies which was pleasant. Breakfast was sufficient. You can tell the motel was built before free breakfast was the norm so the eating area is small. Loved the location - immediately before the bridge to Assateague and the beautiful beaches there. Would recommend this motel without hesitation (and the room rate was great!)

  • Stayed: July 2011, travelled with family
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1  Thank ACJKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

We stayed there with our two children, aged 5 and 1 for two nights on a short break. The people are very friendly and helpful, and the inn is spotless and clean. And very close to the beach! About a five minute drive.

The pool is great. When I first heard it was half indoors, I was a bit concerned, but it was fantastic. It is all open, and the half indoor part really just offers some shade, which was great with the 1 year old. And there are plants all around, it was very nice. We would definitely stay the again.

  • Stayed: July 2011, travelled with family
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Thank Lily23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2011

My family - wife, 13 yo girl and 5 yo twins - stayed for 4 nights starting July 11 and loved every minute of it. The heat was intense the first couple of days and we found the pool to be a welcome respite. Every morning before setting off the kids would feed the ponies and my youngest daughter and I would forage through the breakfast selections. As noted by others, the seating is limited as are the breakfast choices, but we were always asked whether we wanted french toast or waffles - the breakfast ladies were very nice. We stayed in a second floor room with a balcony our first 3 nights and a first floor room that faced the parking lot when we decided to stay an extra night. Both rooms were very nice, although our second room had a humidifier so it wasn't quite as musty. We really enjoyed our stay there and feel we got good value, especially compared to other resort towns.

  • Stayed: July 2011, travelled with family
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Thank NotTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2011

A group of us from work stayed at this inn. I stayed in deluxe queen room. The layout of the room was nice but, the room had an intense musky odor. The bed was as hard as a rock and seemed smaller than a queen. The free breakfast in the morning wasn't very great. The inn offers free wi-fi but, it never worked right. I had issues with making a connection to surf the web, it appeared as if the router would time out. You would be lucky if you got 5 minutes to check your email.They had 5 hotspots to connect to and other guests that I have talked with stated that they can connect to the hot spot but not to the internet and some of them complained to the front desk. So for the whole week some of us walked to the Best Western across the street to piggy back on to their wi-fi.
The worst part about this place was the ponies... well ponies are great, i love them but, the ponies on the property seemed unhealthy. When feeding them I noticed that a few of them had pink eye. The pen that they held the ponies in seemed quite small for how many ponies they had in there. It was slightly depressing to see these animals in a very unpleasant area and infected with pink eye.
Overall, this place isn't exactly that bad but not great either. For well over $130 a night I wouldn't stay here again. Though I will say that the staff was very nice but, if you have an issue like say your AC went out in the room or the toilet doesn't work and its well past midnight, there is no staff on site so you can't call the front desk, you actually have to call an outside number to get a manager.

  • Stayed: June 2011, travelled on business
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1  Thank evilbetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Refugeinn, Owner at Refuge Inn, responded to this reviewResponded 27 July 2011

The ponies referred to as being unhealthy are our dear senior citizen ponies, one is 32 & the other is 35 years old. We have owned them since birth where they have lived either at The Refuge Inn or The Chincoteague Pony Farm. Just as humans, when we get old we start looking a bit frail, that does not always mean unhealthy.
One of our ponies suffered an eye injury many years ago and lost her eye, perhaps you thought this was pink eye but in actually she has no eye. Our vet has checked each one since your complaint and there is no pink eye in our herd.
All of our beds are queen or king size, nothing smaller unless it is a rollaway cot.
We are actively seeking to improve our internet connection and have discovered that people camping in the campground behind us have enjoyed tapping into our service and will be requiring a password from now on so only OUR guest can use the services. 2 of our routers have been replaced and we will continue to make improvements as the ever changing needs of our guest continue and will no longer be an issue for complaints
We do hope you had some time during your working trip to enjoy Chincoteague, the delicious seafood, beautiful beaches and the slow relaxed pace that is what we call Island Time.

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Additional Information about Refuge Inn

Address: 7058 Maddox Blvd, Chincoteague Island, VA 23336-2102 (Formerly Refuge Motor Inn)
Phone Number:
Region: United States > Virginia > Chincoteague Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Chincoteague Island
Price Range: £72 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Refuge Inn 3*
Number of rooms: 72
Official Description (provided by the hotel):
Exceed your expectations in this family owned inn where no detail is overlooked. The Refuge Inn is located within walking distance of the wildlife refuge and minutes from our beautiful undeveloped beach. Amenities include Continental Breakfast, Wireless Internet, Indoor/Outdoor Heated Pool, Hot Tub, Fitness Room, Bicycle & Beach Gear Rentals, Conference Room and Gift Shop. A Treasure of a place, Family Owned and Proudly Operated. ... more   less 
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Also Known As:
Refuge Hotel Chincoteague Island
Refuge Chincoteague Island

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