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“Good location”

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Comfort Suites Chincoteague
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 August 2014

After checking in and going to our room. I immediately went to the front desk and asked for another room. The room we were given was large, absolutely spotless but had a very small partial balcony. The balcony overlooked the smelly retention pond with a slight view of the bay. The lady at the front desk told me she could not give me a different room at this time. I was disappointed.
The hotel was in a great location. we walked to restaurants, ice cream parlors and stores. It was a short drive to the ocean. They also offered a great breakfast we enjoyed every morning.

Room Tip: ask for a room with a full balcony and view.
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  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank hunterandshadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 4 August 2014

Thank you for taking the time to write a review on your recent stay with us. July is a very busy time for us and I would like to apologize that we were unable to move you to another location in the hotel . As all of our rooms do have a view of the water, we offer different suite types and our direct bayfront suite might be more accommodating for your needs. The balcony's are bigger and the suites are larger. It is our top priority to ensure the happiness of all of our guest and we would love the opportunity to show you some of our direct bay suites on your next visit.I am pleased to hear that you enjoyed our breakfast and our quaint downtown area. We hope you will consider a return visit in the near future.

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985 - 991 of 1,334 reviews

Reviewed 3 August 2014 via mobile

My wife and I came down for our anniversary which was suppose to be just us lol But we ended up bringing our daughters with us. We stayed in the presidential suite. All I can say is WOW! It's definitely one of the best rooms to stay in while on the island. Awesome views! The staff was exceptional. Special thanks to the general mgr and asst general manager for making our stay as pleasant as possible.

Stayed: March 2014, travelled with family
Thank bunkshaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 4 August 2014

Happy Anniversary!!!!!! Thank you for taking the time to share a comment with us. We are thrilled that you enjoyed staying in our Presidential Suite. We could not agree with you more, the view's from the room are truly amazing. Im sure your girls enjoyed the two pools during your stay and the big belgian waffles for breakfast. We appreciate you choosing the Comfort Suites to share your special occasion and we hope that it turns into a tradition.

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Reviewed 1 August 2014

We arrived for our first visit to Chincoteague and hit the jackpot with this hotel. We stayed in the large suite, which we felt was well worth the price, and we all loved it! My family loved the space, comfort, views, and the convenience of the kitchen and oversized bath. Staff was friendly and helpful and we were within walking distance to downtown. The beach is about a 5 minute drive. We are already looking forward to visiting again!

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Alice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 3 August 2014

Thank you for sharing your review with us. We truly appreciate your business and we are happy to hear you are considering a return visit with your family. We look forward to seeing you again real soon.

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Reviewed 1 August 2014

Lisa was wonderful and accommodating. All staff was nice, even though it was the pony penning weekend and you could tell they were putting in extra hours. Clean and amenities were good. Location was near restaurants and things to do. Would stay here again!

Stayed: July 2014, travelled with family
Thank Em B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 3 August 2014

Thank you for taking the time to write a review. We are so happy to hear that you are considering a return visit . I will be sure to share your comments with my staff , we truly appreciate your feedback and we are thrilled to hear you enjoyed your visit.

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Reviewed 30 July 2014

Very nice, clean and perfectly located hotel in the Island. The staff was excellent. We had a minor problem and it was addressed immediately. I would definitely recommend this hotel to anyone going to Chincoteague Island.

Room Tip: Ask for a balcony overlooking the water.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Martin201466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 3 August 2014

Thank you for your comments regarding your stay with us. We really appreciate you notifying us of your issue. It is our main priority to keep our guest happy throughout their entire time with us and by reporting you concerns, we had the opportunity to fix it right away. We are happy to hear you are looking forward to a return visit and we look forward to providing you with accommodations on your next visit.

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Reviewed 27 July 2014

Rooms were spacious and clean. Beds were very comfortable and I LOVE their pillows! They must be percale. Simple attention to details such as the soft fluffy pillows, soft thick towels - it makes the overall difference. Balcony located on the West side was spacious with chairs and a small table. Sunsets are amazing on the balcony. Breakfast was good with a couple waffle stations, eggs & sausage, yogurt, fruit, cereals, breads, etc. Would definitely stay there again.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank IL2travelVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 3 August 2014

We are happy to hear you had such a great time with us on your visit. We are always looking for new alternatives for our breakfast menu to maintain a variety that is accommodating to our guest. Keep in mind we have great rates in the winter , and special packages available for Oyster Festival and our Chili Chowder Cook off . Give us a call for details. Hope to see you again soon..

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Reviewed 27 July 2014 via mobile

Nice and clean hotel with friendly staff, good breakfast, and fairly spacious rooms. Rooms on the bay side have a nice little balcony overlooking the water. They have a boardwalk out back on the bay side that you can fish right off of. Convient to walk to many places on both Main St and Maddox Blvd. We will likely be back here again!

Stayed: July 2014, travelled with family
Thank Rich B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 3 August 2014

Thank you for your comments on your recent stay. We look forward to accommodating you on your next visit to the area. I am pleased to hear my staff was accommodating to your needs and that you enjoyed the amenities the hotel has to offer . Hope to see you again soon.,

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Additional Information about Comfort Suites Chincoteague

Address: 4195 Main St, Chincoteague Island, VA 23336-2464
Region: United States > Virginia > Chincoteague Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Chincoteague Island
Price Range: £65 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Chincoteague 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Located in the heart of historic downtown Chincoteague, the Comfort Suites hotel offers the ideal way to enjoy all the beauty, history, recreation and adventure of Chincoteague Island. Whether its business or leisure that brings you to Virginia's only resort island, Comfort Suites lives up to it's name from the moment guests enter the lobby to be greeted by friendly, attentive staff. "Comfort" continues to be the operative word throughout the hotel, from the 87 oversized suites with waterfront views and spacious work and sitting areas, to on-site amenities that include a newly remodeled fitness center, indoor and outdoor pools, free continental breakfast and morning paper, guest laundry, fax & copy service, meeting facilities for 50 and free high speed internet service. Best of all, when it's time for fun, the options are endless on this small island. In town, there's great shopping, dining, galleries, boat rentals and fishing excursions. A visit to Chincoteague National Wildlife Refuge on Assateague Island offers guests the oppertunity to catch a glimpse of some of the 260 species of birds as well as the wild Chincoteague ponies. Additionally, miles of biking and hiking trails wind through pine woods, marshes and freshwater ponds. Built in 1833, the Assateague lighthouse is a favorite attraction, as is the Assateague Island National Seashore, offering over 37 miles of unspoiled beachfront for swimming and water sports. Hotel guests also enjoy the NASA Visitor's Center as well as antique shopping, miniture golf and scenic day cruise excursions. ... more   less 
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Also Known As:
Comfort Suites Chincoteague Hotel Chincoteague Island
Comfort Suites Chincoteague Island
Chincoteague Island Comfort Suites

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