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“Great Room!”

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Comfort Suites Chincoteague
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 August 2014

I really enjoyed my stay here! The pool and the view was amazing and the room and beds were so nice and comfortable! I highly recommend coming here! The only thing I would have to say is that the breakfast was below average and the indoor pool looked very dirty and had an odd color to it.

Overall, I was extremely impressed with the room and the comfort and cleanliness of it. The view from our balcony that overlooked the bay was gorgeous! If you are going to Chincoteague, you 100% should stay here!

Room Tip: Do not stay at a room next to the pool and elevator, it is much louder because of traffic. (rooms 10...
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Becky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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888 - 894 of 1,245 reviews

Reviewed 21 August 2014

We had a wonderful stay at this hotel. It was clean, lots of parking, great location. The king bed was super comfy! Rooms were very large and very clean. The breakfast was very good! My only complaint would be no pool lift for disabled in outdoor or indoor which I thought was a requirement for hotels : ( Would come back if they get the pool lifts!

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Lauren N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

I procrastinated in booking a motel for a short getaway, but was pleased that the Comfort Suites had a room available. The booking attendant was pleasant and helpful. Upon arrival, we were earlier than check in time, but we were welcomed to use the restroom, indoor pool, etc. Also, took our cell phone number so that we could know when room was ready. Call came before check in time. Check in was smooth. Breakfast was standard hot continental, plenty to choose from. Check out went sooth as well.

Room Tip: We stayed in the least expensive room, I believe, and it was very spacious and was bayfront with sma...
  • Stayed: August 2014, travelled with family
    • Rooms
    • Service
Thank number3girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 21 August 2014

Thank you for choosing the Comfort Suites for you last minute vacation. We are happy to hear you enjoyed your visit and we hope you will return soon.

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Reviewed 19 August 2014 via mobile

We decided to stay at the comfort inn and suits because if the great reviews on trip advisor. The hotel staff and very friendly and helpful and the rooms are clean and the view was amazing in the morning you could see dolphins and the sunsets were beautiful.but there were some disappointing parts to the hotel . First there is not bath wash there is a bar of soap to use for the shower and the sink. So we ended up going to the dollar store and getting bath wash and some shampoo because the hotels bottle is to small for a family of four. Second the indoors pool chlorine level is to high and just being in there will make your eyes water. When they clean your room it will take for ever we left the hotel at 9:30 and could see that they were cleaning rooms but when we came back at 2 the room still isn't clean so we went to the pool and then at 4 the room still isn't clean it shouldn't take that long to clean rooms. And the "wi-fi" is Basically non-existent unless you are on late at night. Over all I had an ok time at this hotel and would most likely not be staying here again.

Stayed: August 2014
1  Thank Hannahm12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 21 August 2014

Thank you for taking the time to write a review regarding your visit with us. We have been working with our internet provider to upgrade our service to add extra access points to better accommodate our guest for the future. With this being our busiest time of year, there are times that our housekeepers are working on multiple floors. To ensure your room gets serviced while you are out please notify the frontdesk and we would take care of the room immediatley so it would be ready for your return. I would like to apologize on behalf of my entire staff for failing to meet your expectations . Thank you for bringing your concerns to my attention, we truly appreciate your business and we hope that you would consider a return visit so we can have the opportunity to exceed your expectations.

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Reviewed 18 August 2014

We booked this hotel last minute and were pleased. The views of the water were very pretty. The breakfast was what was expected. The rate was high but I think this is the case anywhere on the island. It's location is perfect for walking downtown. My husband thought the decor looked like a nursing home :) The bed was comfortable. I would recommend this hotel!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank cwheelh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 21 August 2014

Thank you for taking the time to write a review regarding your visit with us. We truly appreciate your business and hope you will consider a return trip .Check out our rates for September and October the weather is beautiful and we have lots of events going on during that time of year . Hope to see you soon.

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Reviewed 14 August 2014

We were travelling with our three children and my 73 yr old mother with disabilities and our trip was very spontaneous and Comfort Suites turned out to be very accomodating. We were looking for a suite with a kitchenette but vacancies were hard to come by at the last minute. We were able to book the Presidential suite which we were told would be very comfortable for all of us and we were very pleased and thankful to not have to get an extra room. Dana at the front desk was extremely helpful and accomodating so kudos to her for her professionalism and kindness!
the location of this hotel is ideal, right on the water, great view, and right on the Main Street, and the comlimentary breakfast was perfect to start off the day.

Now for the room which we stayed in which was priced at $399 a night...the presidential suite. It was huge and it had a jacuzzi, but otherwise, this room is the only reason why my review is not a five star review. The room was spacious but there was so much wasted space. It did sleep all 6 of us comfortably...one king size bed and two pull out couches. However, there was absolutely no privacy. The couches were back to back...ok so we could get over that, we were just so thankful to all be together and to have found a room! There were two flat screen tvs at opposite ends of the room which was awful considering, the kids would have their cartoons on and moy mother wanted her programming and to be caught in the middle of that was just craziness. It drove me insane. We joked about pulling the couches into different rooms. The foyer was huge with a closet, but could've also been an extra room for sleeping. The bathroom was huge but would probably of fit a couch in there as well. so the sleeping accomodations for lack of privacy were awful. The king size bed was comfortable but the pull out couches were horrendous!!!! On one mattress, you could feel the bars beneath and the other one, the head was lower than the feet...so uncomfortable and the sleep quality was awful. The next night we tried to sleep with the couch cushions underneath the head of the bed mattress. It was a bit more comfortable but caused us to sleep in almost a 45 degree angle the whole night long. The kitchenette was far from that. It did come with a microwave and a blender????? no dishes. just cabinets for decorative purposes. The refrigerator was terrible. It did not get cold so we called the front desk and they replaced it soon thereafter which we were very grateful for however the next fridge wasn't any better. The fridge is located in a cabinet and would cause it to constantly overheat so to get it to any level of cold, we had to constantly keep the cabinet doors open.
All of that being said, the room was on the bottom floor and was helpful for my elderly mother who has problems walking. The view from the room was spectacular and we had a balcony that wrapped around two sides of this room and the pool was right outside. It was a definite answer to our prayers on such short notice. The housekeeping staff did a wonderful job and we saw the same groundsman taking care of the pool every morning working so hard and diligently and when we engaged him in conversation he was very pleasant and so kind, his name was Daniel so he should be commended as well! The internet connection did not work as well in our room because of the distance from the main server in the lobby and there were some areas throughout the suite that did need some repair. The bathroom seemed a bit unfinished around the tub area and the floorboards near the door were dirty and splashed with something.
The only thing that would need updating is the layout of the room.
All in all, again, we were thankful for the accomodations, the staff was professional and pleasant, location and view were amazing, price was a bit much. If we did come back we would book earlier and possibly look at other area accomodations but we would stay again.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank goldenrosy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

The hotel itself was fine, though our complaints were the shower pressure was very weak and I noticed a LOT of dust and areas that had not been cleaned (headboard, dresser behind the TV, etc.) for a long time. If the money is available, updating the rooms would be a good choice. The decor is very outdated, especially in the bathroom. Our bed was also very creaky and with an infant sleeping in our room with us, we had to be very careful getting into bed so as not to wake him up. That, to me, means the mattresses/box springs should be replaced.

Otherwise, our stay was adequate but not exceptional.

One highlight was Lisa, a front desk associate, who was very helpful with suggestions for enjoying the annual Pony Swim, especially because we have an infant and had to be mindful of him.

The hotel is in a nice area (right on Main Street) and we enjoyed the pool and sunset views. The breakfast was also nice, though often crowded (probably typical for Pony Swim week).

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa_Sales, Guest Relations Manager at Comfort Suites Chincoteague, responded to this reviewResponded 12 August 2014

Thank you for taking the time to write a review regarding your stay with us. Your satisfication is important to us and we will be using your feedback to make improvements. I will be sure to have my maintenance department look at the mattress in your room and I will be speaking with my housekeeping department regarding the cleaniness issue's you encountered during your stay. This is not typical of our hotel and it concerns me that we failed to exceed your expectations. I would like to thank you for bringing your concerns to my attention and I apologize on behalf of my entire staff. I truly hope you would consider staying with us again so that we can have another chance to provide you with a superior experience.

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Additional Information about Comfort Suites Chincoteague

Address: 4195 Main St, Chincoteague Island, VA 23336-2464
Phone Number:
Region: United States > Virginia > Chincoteague Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 21 Hotels in Chincoteague Island
Price Range: £67 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Chincoteague 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Located in the heart of historic downtown Chincoteague, the Comfort Suites hotel offers the ideal way to enjoy all the beauty, history, recreation and adventure of Chincoteague Island. Whether its business or leisure that brings you to Virginia's only resort island, Comfort Suites lives up to it's name from the moment guests enter the lobby to be greeted by friendly, attentive staff. "Comfort" continues to be the operative word throughout the hotel, from the 87 oversized suites with waterfront views and spacious work and sitting areas, to on-site amenities that include a newly remodeled fitness center, indoor and outdoor pools, free continental breakfast and morning paper, guest laundry, fax & copy service, meeting facilities for 50 and free high speed internet service. Best of all, when it's time for fun, the options are endless on this small island. In town, there's great shopping, dining, galleries, boat rentals and fishing excursions. A visit to Chincoteague National Wildlife Refuge on Assateague Island offers guests the oppertunity to catch a glimpse of some of the 260 species of birds as well as the wild Chincoteague ponies. Additionally, miles of biking and hiking trails wind through pine woods, marshes and freshwater ponds. Built in 1833, the Assateague lighthouse is a favorite attraction, as is the Assateague Island National Seashore, offering over 37 miles of unspoiled beachfront for swimming and water sports. Hotel guests also enjoy the NASA Visitor's Center as well as antique shopping, miniture golf and scenic day cruise excursions. ... more   less 
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Also Known As:
Comfort Suites Chincoteague Hotel Chincoteague Island
Comfort Suites Chincoteague Island
Chincoteague Island Comfort Suites

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